Scope of duties of property management committee

The responsibilities of the property management committee include: property maintenance management, property safety management, property environment management, property service quality management and property financial management.

1, property maintenance management

The property management committee needs to regularly check and maintain the facilities and equipment in the property area to ensure their normal operation. This includes but is not limited to elevators, air conditioners, water supply, power supply systems, fire fighting facilities, etc. If facilities or equipment are found to have faults or problems, the Property Management Committee needs to immediately organize relevant personnel to carry out maintenance and treatment to ensure the normal use and safety of the owners.

2. Property safety management

The property management committee needs to be responsible for the safety management in the property area to ensure the personal and property safety of the owners. Property safety management includes but is not limited to public security patrol, access control management, fire safety, parking management, etc. In order to ensure the safety of the property, the property management committee needs to regularly check and maintain the safety facilities in the property area, and strengthen patrol and management.

3. Property environmental management

The property management committee needs to be responsible for the environmental management of the property area to ensure the cleanliness and beauty of the property environment. This includes but is not limited to cleaning, garbage disposal, greening and maintenance. The property management committee needs to regularly check and maintain the environment of the property area to ensure cleanliness, neatness and beauty, and at the same time classify the garbage to prevent environmental pollution.

4. Property service quality management

The Property Management Committee needs to be responsible for the management of the quality of property services to ensure the provision of quality services to the owners. This includes, but is not limited to, handling complaints from owners and investigating service satisfaction. The property management committee needs to seriously deal with the complaints and feedback of the owners, solve the problems in time, understand the needs and opinions of the owners through the service satisfaction survey, and constantly improve and improve the service quality.

5. Property financial management

The property management committee needs to be responsible for the financial management of the property area to ensure the reasonable use and transparency of property expenses. This includes but is not limited to property fee collection, budget formulation, accounting disclosure, etc. The property management committee needs to collect the owners' property fees in time according to the regulations, at the same time, make a reasonable budget, manage and disclose the finances of the property area, and ensure the owners' rights and interests.