Job Recruitment Website - Property management - Who will complain if there is no heating after paying the heating fee?
Who will complain if there is no heating after paying the heating fee?
If the heating company is responsible for heating, if the heating company does not help solve the problem, then the community owner can complain to the relevant management department. Every city has a complaint hotline. After reporting, heating companies usually arrange people to come over to help solve the problem quickly. If it still hasn't been solved, you can go to court.
If the heating in the public area is not hot, you can find a property first. If the property is ignored, you can complain directly to the heating company. If the heating in your home is not hot, the property is generally ignored. You can call the boiler room or heat exchange station in this area to complain. After receiving the complaint, you can directly assign staff to solve the problem that your home is not hot.
First, the community complains who does not provide heating?
1 first of all, we need to know who is responsible for the supervision of heating in the community, and see whether it is self-management or unified management. If the money is handed over to the property company in the community, it belongs to self-management. If the district does not provide heating, you can directly report it to the property management company in this district. The local housing management department manages the property management company and reports to the housing management department.
2. However, if the heating company is directly responsible and does not help solve the problem, you can complain to the local heating office. And there are complaints about heating in general cities. Call him directly and tell him the truth. Basically, people will be arranged to investigate and solve the problem. If it is still unresolved, legal measures can be taken to bring it to court.
Second, what if the community does not provide heating?
1. If you have paid the heating fee in time, the residential property company or heating company will heat it in time, so the premise is to see if you are in arrears with the heating fee. In addition, if a district wants central heating, it is necessary to confirm the occupancy rate of the district and reach a certain standard before heating can be turned on.
2. However, if there is no heating for other reasons, you can directly complain to the local heating management department or company, or bring a lawsuit to the court.
3. In residential areas, the property management company can also be regarded as a communication bridge between the owners and the heating company, so it is necessary to do a good job of consultation and settlement, serve the owners, coordinate related issues, and solve the heating difficulties of the owners.
4. As the owner of the residential area, there is a period of collecting heating fees before the heating season every year. During this period, we must actively pay fees to prepare for a good winter.
laws and regulations
property management regulations
Fifty-first water supply, power supply, gas supply, heating, communications, cable television and other units shall bear the responsibility for the maintenance and conservation of related pipelines and facilities in the property management area according to law.
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