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Self-inspection report on residential property safety
How time flies! The work is over. In the course of our work, we have seen good aspects and areas that need improvement. Let's learn to write a self-inspection report together. What are the characteristics of a good self-inspection report? The following is a sample of the residential property safety self-inspection report compiled by me for your reference only. Welcome to reading.
Self-inspection report on residential property safety 1 In order to implement the spirit of the county government's document on property management regulations, effectively standardize residential property service behavior, improve the level of residential property service, and improve the living environment and quality of life of owners, we have carried out comprehensive and detailed self-inspection and self-correction on each specific work. The investigation is as follows:
I. Basic information
Founded in 20xx, it is an enterprise specializing in residential property management services. In recent years, the company has always adhered to the governance concept of high standards and strict requirements, with "standardized and efficient management, sincere and fast service" as the quality policy and "sincerity for you" as the service concept. Since its establishment, it has successively won the honorary titles of "garden club" and "Green Service Community".
Second, the main problems
1, the qualification of residential property company is not perfect.
Since its establishment, it has not applied for a business license. After the establishment of the company, due to the change of unit leaders, some procedures have loopholes.
2. The phenomenon that vehicles are parked and placed indiscriminately occurs from time to time.
In recent years, with the development of social economy, the living standard of citizens has been greatly improved, and a large number of families have bought private cars. In addition, the residential area was built earlier, the number of parking spaces was insufficient, and some owners lacked the overall concept, which destroyed public order and occupied public lanes, resulting in the phenomenon of vehicles parked in the park, which brought a lot of inconvenience to the owners' normal life.
3, to carry out and provide services list
At present, the property enterprises in this community only provide some services for the community, only provide some basic services such as security, cleaning and greening, and lack the awareness of service innovation.
Third, the solution
1. Since the county government issued the "Property Management Regulations" document, our company has actively cooperated with relevant leading departments to go through the formalities, and has submitted an application for a business license.
2. Implement the motor vehicle parking management scheme, formulate road parking and underground parking methods, assign the responsibility of slicing package to people, and implement effective vehicle management. Strengthen the publicity and education of residents, improve the quality of community residents, and build a harmonious and warm home with collective strength. Persuade and clean up the electric cars and bicycles at the entrance and exit of the corridor one by one to ensure a clean and orderly environment.
3. On the basis of the inherent service content, continuously expand the service connotation, not only to meet the needs of the owners, but also to predict the potential needs of the owners, so as to continuously improve our service content and management methods, strive to satisfy the owners, fully embody the service concept of "sincerely serving you", and constantly create a high-level service with innovative service forms, create a brand-name residential property service, and create a new image of quality service.
All activities of residential property management should be based on the owner's satisfaction and satisfaction, and its core is to provide perfect and high-quality services. In the next step, we will continue to actively highlight the humanized concept of residential property management services, go beyond simple maintenance and create a high-grade living atmosphere for residential owners.
Self-inspection report on residential property safety 2 Dear company leaders:
According to the spiritual requirements of the Notice of the Head Office on Special Inspection of Parking Charges, Xx Relocation Housing Management Office conducted self-examination and self-correction and internal rectification on parking charges from 5th to 65438+3rd of this month. The recent special inspection and management work is hereby notified as follows:
I. Collection of parking fees, self-examination and self-correction:
1. According to the spirit of the notice of special inspection on parking charges of the Head Office, under the unified command and deployment of the branch leaders, a special inspection team for parking charges of demolition houses, composed of the finance department of the branch, the director of demolition house management office and the parking lot manager, will inspect the parking charges of demolition houses from August to June this year.
(1) Check the situation of monthly card recharge by special personnel.
2 Whether the corresponding' manual account and computer account have been established, and whether the charging records are consistent.
(3) Check whether there is no charge for recharge, the charge is less than the recharge amount, and the charge to the owner is without invoice or invoice.
During the verification process, no phenomena such as private storage of public funds, fraud and other violations of the company's parking lot vehicle charging management and company rules and regulations were found.
2. According to the spirit of the notice of the head office on the special inspection of parking fees, the relocation house management office conducted a surprise inspection of parking fees from 1 1 to 13 at 24: 00 this month. The director of the management office personally deployed to check the parking number, charging registration and charging manual voucher record of the parking lot. On-site surprise inspection results; The number of parking is consistent with the manual toll registration and vehicle entry and exit records without deviation.
3. According to the company's parking lot management regulations and the requirements of special parking lot inspection at this stage, the parking lot manager will conduct self-inspection on the monthly card-issuing recharge registration account and parking lot entry and exit vehicle registration form from 1 to 12 this month. There is no serious loss of parking fees due to poor supervision of vehicle registration and cash accounts for parking fees.
Second, the analysis of the current operation status and existing problems of the parking lot:
According to the notice issued by the Audit Department of the Head Office, the internal control of parking lot collection and payment is not strict at this stage, and the completion rate of charging target is low. Through this self-inspection work, the management office of the relocated house in Lingxiucheng analyzed the reasons for the low parking charge rate and the failure to meet the standards. Summarized and analyzed the following points:
1, the parking card handled by the owner has expired, and the payment procedures have been delayed; When the vehicle enters and exits the parking lot, the vehicle controller reminds the owner that this card can only be used after it has expired and recharged. The owner expressed his understanding and cooperation and agreed to pay the recharge fare after release. Vehicles parked at the entrance and exit, if not released in time to clear the aisle, it will inevitably affect the subsequent vehicles entering and leaving the parking lot. In this case, the owner can only be notified to go through the formalities of paying the fare first.
2. The phenomenon of multi-purpose of one card, because the intelligent gate system can only prompt the payment when the vehicle enters the parking lot of the community, and can not display the license plate number, model, color and other related data of the vehicle. After long-term use, the logo on the car card becomes blurred. Moreover, at that time, the car card was in the recharge period, and some car owners often took advantage of the loopholes in the intelligent gate equipment, and many cars used the same car card to swipe their cards to park.
3. When the parking lot of the relocated house is not open to the owners of the relocated house, some owners just park their vehicles in the parking lot. So far, I can't contact the owner himself, and the parking fee has not been paid at all.
4. The parking card has expired. When the owner swipes the card to enter the station, the car controller prompts that the car card has expired and needs to be recharged before it can be used. You have to pay the parking fee from the expiration of the car card to the present. However, some car owners only recognize that parking fees can only be counted from the date of new payment. The reason is that the vehicle did not park in the parking lot after the parking card expired, and it is unacceptable to pay the parking fee incurred since the parking card expired.
5. After most owners of commercial housing in Lingxiu City 12- 19 moved into the building, they gradually reached the peak of owner's house decoration after May this year. Community owners want to open underground parking lots. However, the developer of the commercial housing basement parking lot charging business license is applying. According to the situation at that time, the leaders of the sub-bureau decided unanimously after consulting with the developer Zhengbang Real Estate Development Co., Ltd., and agreed to provide the underground parking lot of commercial housing to the community owners for free during the period when the parking fee business license was not issued. No charge, including parking management fee. The introduction of this convenience measure is also the main factor for the loss and non-compliance of parking fees.
Third, the next stage of parking fee management measures
At the end of the year, we will formulate corresponding solutions to the problems found in the self-inspection of fees and implement them in our work, and complete the collection target of parking fees set by the Head Office. The specific governance implementation is as follows:
1. Multiple use of one card in and out of the parking lot. The main reason is that the intelligent gate system can not accurately and timely display the parking payment of vehicles when they enter and leave the parking lot, which leads to the toll collector unable to correctly judge the real payment of vehicles entering and leaving the parking lot, resulting in the loss of parking fees. At present, the loopholes in the intelligent gate system have caused the loss of fares. It is hoped that the company will contact the manufacturer as soon as possible to repair, update or replace the toll station monitoring system. Let the toll station system really play the role of monitoring parking charges.
2. The underground parking lot of commercial housing is now open to the owners free of charge. For some time, the parking in the parking lot of the relocated house has been reduced, and a considerable part of the fare has been lost. It also seriously affects the development of parking fees for relocated houses, and it is also the main factor that the fare collection is not up to standard at this stage. Please ask the company leaders to urge the developers to apply for the parking lot business license as soon as possible. To reduce or eliminate the phenomenon of low fare flow caused by this.
3. In view of the fact that some vehicles in the parking lot have been parked in the parking lot for a long time and can't find the corresponding contact information, notify the owner to recover the parking fee in arrears. Record the basic information of this car, such as model, number plate, color, etc., and check the file registration of this car through the vehicle management office. Then contact the owner to pay the overdue parking fee.
4. When the vehicle enters and exits the parking lot, the card display card has expired, and the vehicle controller prompts that it needs to be recharged before it can be used. Based on the consideration of safe and smooth access lanes and "humanized management", it is necessary to discuss the practice of allowing individual vehicle controllers to pass first and then paying the fare. During the self-examination, it was found that some car owners failed to make up the payment procedures in time afterwards. And when I pay the fare, I don't want to pay the fare from the day when the car card expires to the day when I pay the fare again. The reason is that the car card has not been parked in the parking lot since it expired. "humanized management of parking lot" does not mean that the work is unprincipled. After the expiration of the car card, in principle (except for special circumstances such as natural disasters or force majeure), it is necessary to go through the payment procedures or stop driving with the parking card in time. If the above situation is not declared in time, parking is not allowed. And when paying the parking fee, the charging period should be counted from the date when the car card expires to the date when the parking fee is paid again.
To sum up, it is a report on the special rectification work of parking fee collection carried out by the relocated house management office. Inappropriateness is inevitable, please ask the company leader for approval!
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