Several levels of property management company

First, second and third class property service standards

Different levels of property service standards are different. Let's take a look at the first, second and third level property service standards.

First-class property service standards

Provide special property reception places and provide a 24-hour service hotline. Once there is a problem, the property manager will arrive within 30 minutes and make a record of the problem for follow-up. In addition, we will pay a service return visit to the owners more than once a year to solicit opinions and improve them.

At the same time, check the residential buildings once a day, mainly the objects in the stairs and public spaces, and register them. And carry out daily inspections on the decoration site to avoid the damage to the building structure and the potential safety hazard caused by the construction.

Secondary property service standard

Provide 16 hour service hotline. The owner declares that the property manager will be present for registration and settlement within 60 minutes, and follow up later. In addition, check the passage and public parts every three days, and check the main area of the community every two hours to ensure safety. In terms of cleaning, garbage is collected and treated once a day, and public areas are cleaned once.

Three-level property service standard

This service will last for eight hours. After the owner reports for repair, the property personnel will be present on time to handle and follow up. And within a week, the corridors and public areas will be inspected to see if the goods are in good condition. At the same time, for key areas of the community, patrol every three hours. In terms of cleaning, there is a special collection center, which cleans garbage once a day and cleans public areas once.

One, two, three property charges.

Different levels of property charge different property fees. What are the standards for the first, second and third level property fees?

Property management fee is the fee charged by the property management company to provide services to the majority of property users or owners according to the service contract. Generally, it includes the maintenance cost of public property and supporting facilities, and the salary of the property management personnel hired, including salary, allowance, welfare, insurance, clothing, etc. There is also the cost of garbage cleaning and flower maintenance in public areas.

Property fee collection standards are divided into four standards: Grade I, Grade II, Grade III and Grade IV. However, the collection standards vary slightly from place to place, and the specific collection standards of property fees should be announced by the local price bureau. The charges of these four standards are about 1.00 yuan/square meter, 0.75 yuan/square meter, 0.35 yuan/square meter and 0.35 yuan/square meter in turn.

Property management companies should provide quality services for community owners and ensure everyone's personal safety when they collect property management fees. It is not easy to let strangers in and out of the community, patrol at night, ensure the normal operation of public facilities and equipment in the community, maintain the greening of the community, and let the community have a beautiful and comfortable environment.

Difference between Grade I, Grade II and Grade III of Property

Many people don't know the difference between the first, second and third levels of real estate, so today Bian Xiao will tell you about this problem.

The difference between the first, second and third levels of property lies in the different service standards. Once there is a problem with the first-class property service standard, the property personnel will arrive within 30 minutes, and record and follow up the problem. In addition, we will pay a service return visit to the owners more than once a year to solicit opinions and improve them.

Standard provision of secondary property services 16-hour service hotline. The owner declares that the property personnel will be present to register and solve the problem within 60 minutes, and follow up later. In addition, check the passage and public parts every three days, and check the main area of the community every two hours to ensure safety.

Three-level property service standards will be launched in eight hours. After the owner reports for repair, the property personnel will be present on time to handle and follow up. And within a week, the corridors and public areas will be inspected to see if the goods are in good condition. At the same time, for key areas of the community, patrol every three hours.

The above is about the related content of first-class and second-class properties, and I hope it will help everyone!