What is the work content of Vanke Real Estate Call Center?

After March 1, consumers only need to dial the call hotline 58005 180, and they can get 24-hour personal tracking service provided by professional service personnel, and they can quickly enjoy sales, property management, customer service and other services, and experience convenient, efficient, professional and standardized full-solution services.

The biggest difference between the services provided by the call center and those provided by other developers is that consumers can enjoy Vanke's one-stop professional services before sale. For example, if consumers want to know the basic information of a Vanke project, they can directly call the hotline to get the relevant information such as the project address, or they can directly transfer the call to the project site at the request of consumers, so that consumers can directly get more specific and detailed information from the property consultant. Or, if you want to have a deeper understanding of a product of Vanke, the call center will feed back the customer's information to the relevant port in time, and there will be a property consultant to follow up the service. In the sales and after-sales stage, including complaints, maintenance and other links, as long as you call the hotline, you can also get timely service. Such an efficient and convenient service process not only reduces the time cost of consumers, but also saves the emotional cost, so that consumers can truly experience the Vanke service concept of "customers are our eternal partners".