Innovative Application of Android Smartphone in Tian Bo, Guangdong Province

Innovative Application of Android Smartphone in Tian Bo, Guangdong Province

Speaking of telephone, it is estimated that everyone will think of the fixed telephone and office telephone used in our home. Generally speaking, traditional telephones can only achieve relatively simple functions: making calls and displaying incoming phone numbers. But in many stores, the fixed telephone is an indispensable product. So, can we revitalize our daily fixed telephone?

Thus, the concept of smart phone was born.

One: What kind of thing is a smart phone?

Smartphones, as the name implies, belong to the category of intelligent terminal products: smartphones are generally equipped with related application operating systems, while mainstream smartphones in the market are generally equipped with LINUX operating systems or Android operating systems, among which smartphones equipped with Android operating systems have a wider range of applications: most importantly, smartphones equipped with Android operating systems are more perfect than LINUX operating systems in terms of product software and hardware design, industrial chain, design and development personnel, etc. (After all, Android and IOS operating systems are mainstream operating systems)

Because it is equipped with relevant operating systems, many industry application apps can run on smart phones, bringing different experiences to customers in various industries.

Two: So, what is the widespread use of smart phones in the industry market?

Next, let's take a look at some typical smartphone applications of customers in the industry market.

A: All kinds of shops, ticketing companies, housing agencies, and water delivery companies: generally, they often answer customers' calls on weekdays. In the past, ordinary fixed lines could only see the number of incoming calls, and did not know the details of the calling customers. After running the CRM customer management APP on the smart phone, you can retrieve and display the detailed information of related customers according to the incoming number, which makes the communication smoother. Some customers' needs can also be recorded directly on the smart phone, which is convenient for follow-up afterwards.

B: Food and beverage take-out: The smart phone is equipped with the related ordering and table booking software APP, which can also book tables and order food for customers while they are on the phone, without recording relevant information in the notebook by hand as before, and it is inconvenient to check afterwards;

C: Property management company: Smart phones can be equipped with related property management apps, and owners can complete the display of owners' information by calling and actively provide more intimate services to owners. All complaints and suggestions about owners can be recorded by smart phones, which can record related calls, effectively avoid related disputes and improve the service quality of telephone operators.

Third, the market prospect of smart phones is estimated.

According to relevant statistics, the number of fixed telephones in China in 20 17 was about 200 million, which shows that the scale of this customer group is quite objective. If the industry customers who need to use fixed telephones are estimated according to the ratio of 10%, because the introduction of smart phones will bring great convenience to customers in this type of industry, then the potential market of smart phones will reach 20 million, which is still very objective.