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Which department should I call to report the complaint when there is power failure and water cut at home?

When water and electricity are cut off at home,

1. First find the property management company in the community and ask whether the property is under maintenance or whether related business work is going on.

2. If the property management company can't reply, contact the power supply bureau and the water supply company to see if the power supply and water supply company has any business work in or around the community and ask about the completion time of the work so as to make the next plan.

3. If the power supply bureau and water supply company still can't give a clear answer or solve the problem for a long time, call the mayor (county magistrate) hotline or municipal hotline to explain the relevant situation and put forward their own reasonable requirements.

The property management company is responsible for the water and electricity maintenance of the community, and they will protect the water and electricity during the maintenance. In addition, the power supply bureau or water supply company will also cut off water and electricity when the lines and pipelines are reformed or upgraded. Mayor (county magistrate) hotline is a livelihood hotline to help residents solve problems.