Is the courier responsible for losing property?

With the consent of the recipient, if the courier is lost at the property office, the recipient shall be responsible; It is the responsibility of the courier company to lose the courier without the consent of the consignee; The property contract stipulates that the property has the obligation to collect express parcels, and the property company is responsible for paid management or gross negligence.

legal ground

Article 35 of the Regulations on Property Management

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 832 of the Civil Code

The carrier shall be responsible for the damage or loss of the goods in transit. However, the carrier shall not be liable for compensation if it proves that the damage or loss of the goods is caused by force majeure, the natural nature or reasonable wear and tear of the goods themselves and the fault of the shipper or consignee.

Article 897

During the storage period, if the deposit is damaged or lost due to improper storage by the custodian, the custodian shall be liable for compensation. However, if the unpaid custodian proves that he has no intention or gross negligence, he shall not be liable for compensation.