A shortcut to property collection

N 1。 The property is responsible for the theft of the home. N According to Article 35 of the Property Management Regulations, a property service enterprise shall provide corresponding services in accordance with the provisions of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law. N2, online shopping package, whether the property should charge N to sign for express delivery or package is the recipient's own responsibility. In principle, community security or property management personnel have no obligation to sign for them, especially some important or valuable items. N property management company is a service company, and the service terms of the property management contract include the obligation to help the owner deal with some things. If the property management helps to collect the package, and the package is lost or damaged, then the property management still has certain custody responsibilities. In the process of express delivery, if the package is lost or damaged, the express delivery company will bear the main responsibility. N3。 Who is responsible for parking in the community? Property management fees and parking management fees are different, depending on whether the two sides have signed a parking custody agreement. There is an agreement, there is no agreement can not be held accountable for property management. If the owner signs an agreement with the property management, clearly stipulating the rights and obligations of both parties, the owner will park at the designated place, and the property management will be responsible for the damage to the vehicle. N4。 Does the property management company have the right to stop water supply without authorization? N Unless the owner has signed a relevant contract with the property management company, the property management company has no right to stop water supply without authorization. Nn5。 Does the property have the right to prohibit the installation of solar water heaters? N Property management companies are responsible for the management of the whole community, and have the obligation and right to maintain the integrity and unity of the community. Whether to allow the installation of solar water heaters mainly depends on whether there is an agreement between the property management company and the owner in the property management convention, and secondly, whether the installation of solar water heaters constitutes the occupation or destruction of walls, top floors or neighboring spaces. N6。 Do the residents on the first floor have to bear the elevator fee? N In high-rise residential buildings, the residents on the first floor should bear the elevator operation and maintenance fees like those on other floors, without special reservations. First of all, from the perspective of property rights and actual use results, residents on the first floor need to pay. Secondly, elevators also provide services for users on the first floor, so from the perspective of elevator services, users on the first floor also need to provide fees. N7, the car was stolen in the community, property management compensation? N The relationship between the owner and the residential property management is only the use of parking spaces, and there is no obligation to keep them, unless there is evidence that the damage or theft of the car is caused by negligence or mismanagement of residential property management. Nn For example, the community implements a 24-hour security duty system. After the thief succeeded, the owner's continuous help was invalid; Or electronic surveillance is carried out in the community, and there is a thief's head on the video tape, but the security guard on duty does not find it, or finds that the thief has not stopped it in time, then it is possible to get a claim through legal channels. N8。 How to share the lighting cost of public * * * areas The public * * * lighting system in n residential buildings belongs to public * * * facilities, and the electricity generated by it belongs to the category of energy costs. According to the Interim Measures for Charging Property Management Services in Urban Residential Areas, energy costs can be included in the cost of property management fees and shared by the beneficiaries, that is, the owners in the building. n