Provisions on post responsibilities of deputy general manager of property

Part I: The responsibilities of the general manager of a property management company. Make company plans and establish the company's long-term and short-term work goals.

2. Formulate the administrative structure of the company and maintain its effective operation.

Third, formulate company members, guide the work of company members, and choose the most effective communication channels.

Fourth, mediate the contradictions among the employees of the company and lead the members of the company to run on the normal track of the company.

5. Supervise and manage the work of each department, coordinate the relationship between departments, and ensure the efficient operation of the company.

6. Hold regular middle-level and staff meetings, listen carefully to the opinions of employees in various departments, and make corresponding adjustments to company policies in a timely manner.

Seven, reasonable arrangement of the company's posts, so that the company's personnel and posts to achieve optimal allocation.

VIII. Reasonable distribution of responsibilities and rights within the company, effective authorization, and breakdown of responsibilities with examples.

Nine. According to the company's development, modify and improve the company's salary structure.

Ten, always pay attention to the important indicators of the company. Conduct regular training for department heads.

Eleven, on behalf of the company to establish good communication channels with the outside world, so that the company in front of the public, establish a good image, maintain a good corporate image of the company.

Title II: Responsibilities of Deputy General Manager of Property Project 1. Obey the leadership and work arrangement of the project general manager and be responsible for the project general manager.

2. Assist the project general manager to formulate various rules and regulations, working standards and procedures of the project department.

3, responsible for the management, inspection and supervision of the specific work of the department.

4. Supervise the departments under their jurisdiction to carry out their work in accordance with relevant rules and regulations, working procedures and standards, and check the actual operation of the departments under their jurisdiction, supervise subordinates to carry out their work in strict accordance with standards and norms, and require employees to meet the prescribed working standards and norms.

5. Conduct weekly spot checks on the daily work of the departments under its jurisdiction in a planned way. If any problems are found, they should be recorded in the project manager's checklist and the results should be tracked.

6. According to the training needs of the project, prepare the annual training plan of the departments under the jurisdiction of the project department, organize the employees of the departments under their jurisdiction to carry out training in a planned way, track the training effect, and organize interactive learning between departments when necessary.

7. Be responsible for understanding the problems existing in the ideological life of the employees of the project department, working with the general manager of the project to study the solutions and deal with the problems found.

8. Be responsible for collecting all kinds of opinions and suggestions from the employees of the project department on the work or management operation of the project department, and report to the general manager of the project in time. Respond to all kinds of opinions put forward by employees in time, analyze the feasibility of employees' suggestions and implement feasible suggestions.

9. Make corporate and community cultural plans of the project department, and organize community owners and employees of the project department to carry out activities on a regular basis. Ensure smooth information transmission within the project and between customers, and establish appropriate communication channels and communication methods to achieve customer satisfaction.

10, responsible for the management of daily administrative affairs of the competent department of the project department and the coordination and handling of general events within the project.

1 1. Report the work of the departments under its jurisdiction and reflect the existing problems to the project general manager, listen to the work arrangement of the project general manager, and focus on the matters that should be paid special attention to.

12. Supervise and guide employees at all levels in the departments under their jurisdiction to strictly implement their post responsibilities and work rules, improve the quality of work and ensure the company's image.

13, handle all kinds of problems reported by the heads of departments under their jurisdiction in time. Without approval, the controlled documents shall not be copied.

14, master the secondary decoration construction of industrial households in the park, and supervise the management of decoration garbage removal.

15. Complete other work arrangements and tasks assigned by the project general manager to improve work skills and meet work needs.

16. Coordinate external relations and make the external environment harmonious.

17, coordinate the internal relations of the project department and keep the work smooth.

18, complete other work assigned by superiors.

Chapter III: Responsibilities and Requirements of Deputy General Manager of Property Management Company 1. Take charge of the overall work of the branch, ensure the realization of business objectives, and complete the business indicators such as profit and turnover issued by the general manager on time and in full.

2. Implement the quarterly and annual work plan, financial budget report and salary system approved by the general manager.

3. Communicate and train employees to meet the requirements of owners and tenants as well as laws and regulations.

4. Ensure that the responsibilities, authorities and their relationships of all departments/posts in the Branch are specified and communicated.

5. Actively complete other tasks assigned by the general manager.

[qualification]

● College degree or above, good health, no bad political performance, and more than 5 years of relevant property management experience;

● Ability to express words, organize and coordinate, and work independently;

● Can use computer office software;

● Strong leadership skills

Chapter IV: The post of general manager of the property management company is responsible. 1. Resolutely safeguard the interests of the company and support unity.

2. Implement the resolutions of the superior company, fully implement the management policy of the superior company, and fully preside over the daily operation and management of the company.

Third, draw up the management plan and objectives of the property management company, organize all aspects of the company's work, and ensure the smooth completion of various production, management and economic indicators.

Four. To formulate the internal management, organization configuration scheme, salary scheme and reward and punishment scheme of the company's employees, and decide on the employment, promotion and dismissal of important positions in the company.

Fifth, train and supervise managers at all levels, strengthen the training and education of employees, improve the overall comprehensive quality of the team and build an excellent team.

Six, formulate the basic management system of the property management company, audit the specific operation process of each department, and realize the scientific and standardized management.

Seven, pay attention to the analysis and research of market information, pay attention to innovation, and enhance the company's market adaptability and competitiveness.

Eight, responsible for reviewing and revising the annual work plan of the department.

Nine, responsible for organizing the deployment of major projects of property companies.

Ten, responsible for important public relations and reception work.

Eleven, responsible for the distribution and coordination of regional property management.

V. Responsibilities of the Deputy Manager of the Property Service Center Under the leadership of the manager of the Property Service Center, the Deputy Manager of the Property Service Center organizes and leads the employees of this department to comprehensively manage the services of the property such as houses, public facilities, public security, transportation and cleaning, and is responsible to the manager and venue units.

1, responsible for the planning, guidance, supervision and control of the work within the scope of responsibility of the property service center.

2. Responsible for submitting the work plan and work summary of the property service center to the manager every month, and assisting all departments to make work plans.

3. Responsible for the regular and irregular assessment of the employees of all departments of the property service center, and submit the performance report of the employees of the property service center to the manager.

4. Submit the employment plan of the property service center to the manager.

5. Actively organize employees to participate in current affairs, politics and business studies to improve the quality of employees; Consciously take the lead in observing national and local laws, decrees and policies, as well as various rules and regulations of venue units and property service centers.

6. Stick to your post, go to work on time, dress neatly, show certificates, warmly receive customers and visiting guests, patiently explain customer complaints and handle them in time (generally within 24 hours). The complaint handling rate reached 100%.

7, familiar with the local property, sanitation, greening, public security, fire control and other management regulations, and can skillfully use; Responsible for making management service work plan, supervising, guiding and inspecting employees of all departments to do their jobs well, ensuring that all management indicators of the property meet the requirements of the city, province and Ministry according to the work plan of creating excellence, and handling major violations, illegal acts and major emergencies within the property scope; Know how to deal with emergencies such as fires, people trapped in elevators, typhoons and public security cases, and organize and arrange them in a timely and effective manner.

9. Adhere to regular and meticulous inspections, check the work of various departments, find existing and potential problems, and timely arrange and improve related work.

10, responsible for guiding and supervising the establishment and improvement of employee file management system, regularly inquiring about the file situation, and organizing timely completion if the file is incomplete or lost.

1 1. Publicize national policies, timely convey various notices and regulations of the government and the company, and cooperate with relevant government departments and professional companies to do a good job.

12. Complete other tasks assigned by the manager.