How to deal with the damage of rolling gate in residential area

How bad the shutter door is, can you decide whether to pay for the property?

The rolling shutter door of the owner on the first floor, that is to say, the rolling shutter door installed by the owner himself. The owner installed it himself. If it is natural damage, it should be replaced or repaired by the owner himself. If the property personnel are in the process of construction, or the rolling shutter door of the owner is damaged by moving items, then the property should be responsible for compensation.