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Post responsibility book of company employees
In a progressive society, each of us may come into contact with the responsibility book, which can better define the tasks we should undertake and help us complete the tasks we should complete. What problems should be paid attention to in drafting the responsibility book? The following is the post responsibility letter (5 general articles) of the company employees that I compiled for you. Welcome everyone to learn from and refer to. I hope it helps you.
As an employee of the coal mine company, I voluntarily accept the safety management of the company and solemnly promise to strictly perform the following duties and obligations in my work:
1. Strictly abide by national laws and regulations, various safety rules and regulations and safety management regulations of the company and departments, actively participate in various safety activities organized by the company, firmly establish the idea of "safety first, prevention first", earnestly perform post safety and work responsibilities, and do their due diligence to prevent all kinds of safety accidents.
2. Willingly accept the safety and business skills (learning) and training of companies, departments and teams at all levels, strive to improve their own safety and professional skills, enhance their awareness of safety precautions, and achieve "three no injuries" (no harm to themselves, others and others).
3. Consciously abide by the safety production laws and regulations and the company's safety management rules and regulations, strictly abide by the company's safety technology operating rules for this position (or type of work), and work hard according to the operating rules and safety technical measures, so as not to operate illegally, violate labor discipline and take risks.
4. Keep the job site standardized, and put an end to the phenomenon of "running, running, dripping and leaking".
5, the correct use and maintenance of this post safety protection device, as well as my labor protection supplies. During the operation, you must wear labor protection articles reasonably.
6. Be familiar with post safety operation procedures, master post safety skills, understand post hazards, preventive measures and emergency methods, call the police, and use emergency tools and fire fighting equipment.
7. Actively participate in the company's accident hidden danger inspection and rectification work, immediately report the accident hidden danger or other dangerous (harmful) factors in the work, and cooperate with the team and workshop to solve them.
8. When any production safety accident is found, report it to the superior in time, take an active part in the emergency rescue work of the company, and obey the command of the superior in the rescue.
9, strengthen their own safety awareness, take direct responsibility for their own personal safety in the production process, to ensure their own safety.
If I violate the relevant regulations on production safety, I voluntarily accept the punishment of the company and bear the corresponding consequences.
Commitment (signature):
date month year
Job responsibilities of company employees. In order to strengthen and standardize the management behavior of enterprises, the company has defined the rights and obligations of employees. Create and cultivate an excellent staff with strict discipline to promote the sustained, stable and healthy development of enterprises. According to the relevant regulations of the state and the actual situation of the company, it is the right and obligation of both parties to formulate the post responsibility letter for this employee.
1. The company keeps its position by recruiting special employees. Future work, salary, assessment, promotion, demotion, rewards and punishments, dismissal, etc. In accordance with the relevant regulations of the company.
Second, the rights and obligations of employees:
I. Rights of employees:
1, enjoying civil rights granted by law;
2. The right to enjoy the wages and benefits stipulated by the company;
3. Have the right to put forward reasonable suggestions for the development of the company and put forward opinions to managers at all levels of the company;
4. The right to participate in the activities organized by the company and know the information released by the company;
5. The right to stop and report people or things that violate laws and regulations;
B. Employees' obligations:
1, consciously abide by national laws, regulations and company rules and regulations.
2. Give full play to their respective wisdom, conscientiously complete their own work, and assist business personnel in business promotion, actively maintain customers and keep customer files. Actively develop customers and contribute to the long-term development of the company;
3. Consciously safeguard the company's image, reputation and interests. Intensify efforts, make suggestions and improve the company's popularity. Abide by professional ethics, love your job, be loyal to the enterprise, form a good atmosphere of mutual respect and encouragement, and share the fate with the enterprise;
4, consciously abide by the confidentiality provisions, are not allowed to disclose company secrets and company information;
5. Pay attention to the interests of the company, do everything with care and save, and put an end to waste;
6. Employees should unite and be friendly, live in harmony, help each other, cooperate with each other, seek common ground while reserving differences, take the overall situation into consideration, and correctly handle the relationship between the collective and the individual.
Third, the company system:
A, the company implements an eight-hour working system and takes two days off with pay every month. Those who exceed two days are regarded as vacations. Company employees must abide by the schedule stipulated by the company and must not be late or leave early. The company implements the attendance system, and the attendance methods are as follows:
1. Before going to work, employees must sign the attendance sheet, and they must attend the work by themselves, and no one is required to sign it on their behalf. If you forget attendance for some reason, you must explain the situation to the attendance administrator in time and make a supplementary sign. Otherwise, it will be recorded as being late once;
2. Those who are absent from work for more than three days (including three days) shall be deemed to have resigned from the company, and the monthly salary shall be deducted in full. If you can't continue to work in the company for other reasons, you must submit a written resignation report to the company leader half a month in advance, otherwise the company has the right not to pay the monthly salary.
3. If you resign within one month due to personal reasons or are dismissed by the company due to adverse effects on the company, no salary will be paid.
4. Don't do personal things during working hours, don't eat snacks, and don't drink during working and lunch hours (except business reception). Don't read books unrelated to work and business during working hours. Wear a badge at work. Pay attention to personal and company image.
5. Take care of the company's property. It is forbidden to take the company's property for yourself, and it is forbidden to steal, intentionally damage or waste the company's property.
6. Employees should unite and be friendly, respect each other, help each other and be polite to others.
7. Consciously maintain the overall image and reputation of the company, and do not wear slippers, barefoot, shirtless or untidy during working hours.
8. Strictly abide by labor discipline and professional ethics.
9. It is forbidden to make trouble without reason, make trouble without reason, boo, spread rumors, go slow, disturb the normal work order, and prohibit gambling, fighting and other violations of discipline and law.
Four, treatment and reward system:
A: Salary: The basic salary is set at 600 yuan per month, which will be increased to 8% in the future. The bottom line of its business is 5000 yuan per month. Those who fail to complete the task can only get a commission of 10% of this month's sales. If you leave for more than two days, your daily salary will be deducted; (The calculation method of daily salary is: the daily average of the final salary of this month).
B. reward: 1. If the salary exceeds 6,000 yuan, the basic salary will be increased from 50 yuan RMB to 8% on the basis of 600 yuan, and 50 yuan RMB will be rewarded.
2. If 8,000 yuan is overfulfilled, the basic salary will be increased by 100 yuan on the basis of 600 yuan, reaching 8%, and 80 yuan will reward RMB.
3. If 10000 yuan is exceeded, the basic salary will be increased to 8% in 200 yuan on the basis of 600 yuan, and 100 yuan will be awarded.
4. Those who maintain the company's reputation, actively develop customers and contribute extra value to the company, regardless of whether the sales volume is exceeded or not, will be rewarded monthly 100-200 yuan.
5, exemplary implementation of the company's rules and regulations, care about the enterprise, the courage to carry heavy burdens, excellent completion of their jobs, monthly rewards 100-200 yuan.
Punishment:
1. Those who are absent from work for more than three days (including three days) shall be deemed to have resigned from the company, and the monthly salary shall be deducted in full. If you can't continue to work in the company for other reasons, you must submit a written resignation report to the company leader half a month in advance, and the responsible company has the right not to pay the monthly salary.
2. If you resign within one month due to personal reasons or are dismissed by the company due to adverse effects on the company, no salary will be paid.
3. If it damages the company's reputation and causes adverse consequences to the company, the company will give a warning and deduct 30% of this month's salary; If it is serious, you will be expelled from the company and your salary will not be paid this month.
4. Disobeying normal management, beating or insulting management personnel, or fighting or quarreling during work; Dismiss the company and deduct the salary of the month.
5. Any lost, lost or damaged company articles must be compensated according to the price.
Verb (abbreviation of verb) This post responsibility system has been unanimously adopted by the company and will be implemented as of. This book is in duplicate, one for the company and one for the employees. , from year month day to year month day. It will take effect as of the date of signature by both parties.
Commitment (signature):
date month year
Employee Responsibility Letter 3 In order to ensure that the annual plan target of the customer service department of Rong Sheng Park Dida Property Service Co., Ltd. can be achieved, the company discussed with the customer service manager of the target responsible person to determine the work responsibility target of the customer service department of the property service Co., Ltd., and the target responsible person has signed on behalf of the customer service department for confirmation.
I. Responsibility objectives
1, management target
1) Abide by national laws and regulations and various company rules and regulations;
2) Ensure that the team does not have major safety accidents throughout the year.
"Major safety accident" refers to:
Death of employees due to dereliction of duty or dereliction of duty.
Scrapping, damage and loss of company property (including clothing and equipment of customer service department) caused by dereliction of duty or dereliction of duty.
Fire accidents caused by dereliction of duty or dereliction of duty.
Due to dereliction of duty or dereliction of duty, employees are involved in pornography, drugs and gambling.
Vicious public security incidents caused by dereliction of duty or dereliction of duty.
A large number of employees fled, went on strike, or were detained for dereliction of duty or dereliction of duty.
3) Employees who have not been trained in the company shall be supervised by the company to make a rotation training plan. The training completion rate is 65,438+000%, and the on-the-job training pass rate is 65,438+000%, subject to the corresponding regulations and training formulated by the company.
4) The satisfaction rate of inspectors and inspectors to the customer service manager is above 90%, and the special department of the company conducts spot checks and fills in the written form.
5) The error rate of service specification (subject to the customer unit's inspection and complaint record) is below 98%.
6) The qualified rate of sampling inspection of work operation procedures is 92% (that is, whether the employees of the company work according to the provisions of the company's work instructions).
7) Earnestly answer customers' phone calls, and inform relevant departments in time that the reception rate of owners' visits reaches 65,438+000%.
8) Telephone return visit rate 100%.
9) Conduct customer service satisfaction surveys on a regular basis, and the customer satisfaction reaches over 95%.
10) Keep all work records (manual records and computer records).
1 1) Follow up the repair service and complaints of the owner in time.
12) Do a good job in publicity,
13) Ensure the collection rate of property fees and complete the collection of property fees.
14) All kinds of duty records are complete. Including the customer service manager's work log.
2. Service objectives
1) The customer service manager should serve his department well, and the employee satisfaction rate should reach over 90%.
2) The owner's satisfaction rate with the customer service staff is above 98%.
Second, the rights of the responsible person.
In order to ensure the realization of the above-mentioned responsibility objectives, the rights of the responsible person are as follows:
1, personnel management
1) The right to form a cabinet, the right to reward and punish, and the right to appoint and dismiss employees at all levels below the customer service team leader.
2) Have the right to suggest the appointment, removal, deployment, dismissal, rewards and punishments of the deputy manager of customer service department.
3) Temporary workers within the establishment scope have the right to hiring decision.
4) The right to propose wage adjustment within the standard of post effect wage system.
2. Management decision-making power
4) Preside over the daily management of customer service department.
5) Organize and implement the work objectives, work plans, work standards, work procedures and management systems of the customer service department.
6) Preside over various working meetings of customer service department.
3. Right to apply for support
1) Apply for special management funds and other financial support according to the work progress of customer service department.
2) Apply to modify the organizational structure and staffing of the customer service department.
3) Apply for business support.
Three. Obligations of the person in charge
1) Accept the unified leadership of the company.
2) Work report to the company.
3) Ensure the gradual realization of the responsibility objectives.
4) Consciously accept the monitoring, evaluation and inspection of other functional departments of the company.
5) Report the employee attendance of last month on time at 1 every month.
6) Actively cooperate with the company to complete other special work.
7) Ensure the implementation of the company's standard operating procedures.
8) Ensure that employees' operations do not violate national laws and regulations.
9) Ensure the life and work order of employees.
10) to ensure the overall operating skills and work quality of employees.
Fourth, the rights of companies.
1, and has the right to spot check, inspect and supervise the operation status (work progress, standards, quality, cost and other indicators) of the customer service department.
2. Have the right to appoint, remove and deploy the target person in charge and the following employees at all levels.
3. Have the right to ask the responsible person to produce, collect and explain all kinds of data, original vouchers and records.
4. Have the right to review and monitor the budget implementation of customer service department.
5. Have the right to evaluate the performance of the target responsible person and the right to reward and punish.
6. The right to investigate special events.
Verb (abbreviation for verb) company's obligation
1. Provide appropriate business support in time.
2. Provide information support.
3. Provide financial support.
VI. Target Evaluation
The quality inspection department of the company is responsible for the performance appraisal of the target responsible person. The evaluation standards and methods are based on the relevant standard operating procedures and target management responsibility book of the company's performance evaluation.
Seven, the target reward and punishment
1. The target responsible person (customer service manager) must complete the targets listed in this responsibility book according to the work plan confirmed by both parties.
2. If the work target is achieved, the customer service department can prepare the bonus distribution plan and issue the year-end bonus according to the planned quota approved by the company.
3. If the three objectives listed in this responsibility book cannot be completely completed, the responsible person shall bear the corresponding administrative punishment for each of the indicators.
4. If the target responsibility cannot be completed due to force majeure, this target responsibility letter is invalid, and the remaining problems will be handled by the company and the target responsible person.
Eight. any other business
1. This target management responsibility book is made in triplicate, two for the company's file and one for the target responsible person.
2. Matters not covered shall be settled through negotiation between the target responsible person and the company, and the supplementary terms shall have the same effect as this responsibility letter.
3. This responsibility letter shall come into effect as of the date of signing.
4. The Company has the right to interpret this responsibility letter.
Commitment (signature):
date month year
Post Responsibility Letter of Company Employees 4 In order to further improve the quality of employees and enhance their enthusiasm of "loving enterprises and posts", according to the requirements of the Group and the actual situation of the company, the post responsibility letter of this employee is specially signed to clarify the responsibilities of the contractor in the company's post.
Article 1 Department, position and name of this signatory:
Article 2 According to the company's internal labor discipline management regulations, employees shall abide by the following systems:
1, go to work in strict accordance with the prescribed time, and don't be late or leave early;
2. Employees must go through the necessary leave formalities. If there is any violation, the company will treat it as absenteeism.
Every employee must be loyal to his duties. During working hours, you are not allowed to fight, abuse, do private work, drink alcohol, or leave your post without permission.
4. Employees should sign in for work every day and settle their wages according to attendance records every month. Anyone who fails to sign in according to the regulations will be treated as absenteeism.
Article 3 According to the internal safety management regulations of the company, the safety responsibilities of the employees of the company are:
1, strictly implement the company's fire safety system, and clarify the fire responsibility of individual posts.
2. Study and implement fire laws and regulations, master fire knowledge, be familiar with the "three understandings and three meetings" of fire control work, cooperate with this position to do daily fire safety inspection, actively discover and rectify fire hazards, and ensure fire safety.
3. Make sure that you don't use electric appliances such as electric stove, electric cup and electric iron illegally, and don't connect power without permission. I need to find a professional electrician.
4. Don't burn documents and waste paper in the office building, and don't throw cigarette butts and match sticks around to prevent fire hazards.
5. Do not store sundries in fire exits, stairs and other safety entrances, fire-fighting equipment and water channels, and switchboards (boxes).
6. Actively participate in various safety fire education and training activities organized by the company. In case of fire accident, actively participate in fire fighting and call the police quickly.
7. For the key parts of the company's office, power distribution room, computer room, pump room and other equipment and facilities, personnel in each post must insist on daily safety inspection of the work they are responsible for, do a good job in fire prevention and other safety work, take temporary measures immediately when problems are found, and report them in time without delay.
8. Strictly implement the company's anti-theft system, store cash and manage valuables according to regulations, and ensure that public and private cash, checks, certificates of deposit (discount) and securities are not stored in my desk.
9. Pay attention to check whether the doors, windows and desk are locked after work. No one is allowed to stay in the company without the consent of the security department. Family, relatives, friends and classmates are not allowed to enter the company after work and holidays.
10. Non-working personnel are not allowed to enter the office, material warehouse, equipment room and transformer (distribution) room at will. Managers should check the accounts regularly and report any problems in time.
Commitment (signature):
date month year
In order to further strengthen the company's safety production management and ensure the company's safe operation, according to the relevant regulations, the company signed a safety production responsibility letter with employees to implement the safety responsibility to every employee. The current responsibilities are as follows:
First, we must do a good job in safety and always adhere to the principle of "safety first, prevention first and comprehensive management".
Study hard on business and safety knowledge, and constantly improve their business skills.
Second, the safety requirements:
1, strictly implement the national, superior and company safety management systems, consciously accept safety education and training, have the ability to identify and control the hazards related to this position, master accident prevention measures and emergency plans, and master the safety knowledge and skills of their own work; For those who are required to obtain professional qualification certificates according to national regulations, they should obtain corresponding professional qualification certificates in advance before taking up their posts.
2. Obey the management of the company, earnestly perform safety duties, care for, help and supervise each other, and stop illegal and risky behaviors; In accordance with the relevant regulations, do a good job in safety inspection required by post responsibilities, report hidden dangers and major dangers found in time and take effective measures.
3. Be familiar with the safety, sanitation and fire-fighting facilities, equipment and equipment accessories related to this position, master their usage methods, and carry out maintenance according to regulations.
4. When an accident occurs, take effective measures in time to avoid further expansion of the accident, and report it in time to protect the accident site and related records.
Three. Goal:
1. Ensure zero accidents in job quality, safety, environmental protection and occupational health and safety.
2, according to the plan, consciously participate in learning and training rate of more than 95%.
3, to assist other departments or employees to complete the task rate of more than 95%.
Fourth, rewards and punishments:
1. During the year, the company will assess the above objectives, and if the objectives are achieved, it will be commended and rewarded; If the target requirements are not met, the company will punish according to the relevant regulations depending on the seriousness of the case.
2. If there are major security risks in the post due to personal incompetence, dereliction of duty and other reasons, the company will impose penalties in accordance with relevant regulations and procedures; If a crime is constituted, criminal responsibility shall be investigated according to law.
Five, this responsibility in duplicate, this responsibility shall take effect from the date of signature.
Commitment (signature):
date month year
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