Annual work summary of residential property safety

Time flies, xx years have passed in a blink of an eye, and we will usher in a new xx year. Looking back on the past year, our work has gained and lost, with good and bad results. In order to give full play to our advantages, overcome our shortcomings and do a good job in the future, we summarize our work in the past year as follows:

I. Internal management:

Due to the continuous development of the company, the security team is also increasing. Excellent team is an important guarantee for doing a good job. When recruiting security guards, we always adhere to two principles. First, candidates must have excellent personal qualities, correct quality and good mental outlook. Only in this way can the spiritual outlook of one of our properties be shown to the society and more people know about one of our properties. Second, resolutely do not recruit people with criminal records to better ensure the quality of our team. Although we pay attention to staffing, we also pay attention to improving quality. In terms of team building, we adhere to the two principles of emphasizing quality internally and image externally, and organize personnel to carry out emergency training many times, such as military posture team training, polite explanation, fire emergency training, emergency plan drills, etc., and constantly strengthen the quality of security personnel through training. To better provide quality services for owners, establish a good self-image and corporate image, and promote the healthy development of our property management company.

Second, do a good job in the security of the community.

This year, the Security Department continued to do a good job in the daily safety management of residential quarters, strengthened the daily safety inspection and inspection supervision and management of residential quarters, conducted regular safety inspections, and focused on strengthening the management of individual residential quarters with many potential safety hazards. For example, in a residential area, there are many foreigners, many vehicles and a large residential area, which is prone to theft cases. In order to avoid the occurrence of theft cases, we adjusted our working methods in time: all vehicles entering and leaving the community are issued with cards, and those without cards are not allowed to enter and leave the community. If necessary, you should call the owner and get the owner's consent before entering the community.

Third, cooperate with the company's service center to do a good job of service and guarantee.

This year, the security department actively cooperated with the service center of the company to do a good job of security during the handover of the company sports meeting, XXX Phase III and XXX Community, so as to ensure the normal order at the sports meeting site and during the handover.

Fourth, improve their own quality and move the owners with practical actions.

Because the security guards shoulder the public security management of the community, it is bound to stop some illegal acts in the community. However, individual owners are extremely ignorant and repeatedly beat and scold our security guards, which has threatened our personal safety. But we always adhere to the company system, do our best to fight back and scold, and explain to the owners many times. Because our security guards always keep a calm attitude to deal with these problems, we have won the support of the majority of owners and further improved our security work.

For the safety of the community, our security guards standing outside are highly responsible. During their on-the-job 12 hours, no matter whether it is cold or hot, windy or rainy, they stick to their jobs and direct vehicles to go in and out. Especially in the cold winter, some security guards are cold and numb, and never leave their posts. This spirit has been praised by the employees and owners of the company, and has also become a part of our community.

Of course, we still have many shortcomings, but I believe that with the care and guidance of leaders, the help and support of colleagues, and the efforts and cooperation of teammates, our security will be more perfect and mature.