A residential area in Zhengzhou was isolated by takeaway riders. What problems did this incident expose?

After Zhengzhou Community was isolated by the deliveryman, various contradictions between the deliveryman and customers were fully exposed, such as whether to let the deliveryman enter the community, whether to let the deliveryman take the elevator and so on.

Not only Zhengzhou, but also the property management staff in some communities in China are not allowed to send food into the community, while the owners of the community require the food delivery staff to go upstairs to deliver food, otherwise they will be badly evaluated, which makes many food delivery staff in a dilemma. If they don't go upstairs to deliver food, they may receive bad reviews. And going upstairs to deliver food is likely to be locked up by property management personnel. This phenomenon is endless when delivering takeout.

When other customers order take-away, they will ask the take-away rider to help bring the garbage after the take-away rider delivers the food. Some take-away riders can only bear to bring garbage to customers in order not to let them give bad reviews. Some customers indicate on the take-away list that the rider will go to the supermarket to buy things, and some take-away riders can only waste time shopping in the supermarket for fear of offending customers. As a result, many things that takeout staff should not do have gradually taken shape.

The most serious thing is that some riders found that their cars had been locked by property management personnel when they went upstairs to deliver takeout, and did not fully consider each other's feelings. When delivering food, riders should not occupy public roads or park their cars in places where parking is allowed. Property management personnel should also allow takeaway riders to enter the community to deliver food, as long as it does not violate the order of the community, instead of blindly locking the takeaway riders' cars.

Generally speaking, there are many problems in the management order of the take-away industry and many communities. Some of these problems are irreconcilable contradictions, some are irreconcilable contradictions. However, no matter what the center of takeaway riders is, they hope to serve customers well and prevent customers from giving themselves bad reviews. Residential property management also hopes that the residential area can be more standardized, orderly and formal. To really solve this problem, it is necessary to reconcile the contradictions between the two and form a relatively neutral view.