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Property complaint inaction
1. Where can I complain about property omissions?
1. Property inaction can be reported to the owners' meeting, which will first negotiate with the property. If negotiation fails, you can apply for mediation or bring a lawsuit directly to the court. If the property company fails to perform relevant obligations in accordance with the contents of the property service contract, which constitutes a breach of contract, it shall be liable for breach of contract.
2. Legal basis:
In Article 186 of the Civil Code of People's Republic of China (PRC), if one party breaches the contract and damages the other party's personal rights and property rights, the injured party has the right to choose to request it to bear the liability for breach of contract or tort.
Article 577 of the Civil Code of People's Republic of China (PRC), if one party fails to perform the contractual obligations or the performance of the contractual obligations does not conform to the agreement, it shall bear the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.
Article 578 of the General Principles of the Civil Law of People's Republic of China (PRC) * * * If one party explicitly expresses or indicates by its own behavior that it will not perform its contractual obligations, the other party may require it to bear the liability for breach of contract before the expiration of the performance period.
Article 233 of the Civil Code of People's Republic of China (PRC) infringes, and the obligee can solve it through conciliation, mediation, arbitration and litigation.
Second, how should the owners solve the difficulties?
1. When the property and owners encounter problems, they must first understand the cause and effect of the matter before they can solve the problem. It is very important to communicate with each other. Under reasonable and legal circumstances, it is always fundamental to serve the owners.
2. The more difficult the business is, the more sincere and consistent your service attitude will be, so that no matter who is right or wrong, as a property, your service will be fine. The mentality must be correct.
3. Remember not to have physical conflict and verbal conflict with the host. No matter what happens, force will not only fail to solve the problem, but also make things worse and worse.
4, some owners are difficult, to understand why he is difficult, whether the property has not done anything, the property should find reasons from itself, if the owner has not solved the problem, then the owner will definitely come to you again and again.
5. After the property has done a good job, if it encounters a difficult owner, it can only be explained to the owner with legal knowledge. Let them know what is legitimate rights and interests and what is illegal business.
6. The property should have a good relationship with the owner at ordinary times. Owners should respond to and solve problems in time, communicate and understand each other, get along well naturally, and pay property fees without default.
I hope the above content can help you. If you have any other questions, please click the button below to consult a professional lawyer.
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