In the first year of delivery, the property received heating fees and there was no heating. How to calculate the property fee?

The property shall refund the heating fee charged. First of all, the owner should negotiate with the property company to find out the reason for not heating. If it is caused by force majeure, the property should refund the heating fee charged. Property fee refers to the fees charged by property owners and users who entrust the property management unit to carry out daily maintenance, repair and transformation of houses, buildings and their equipment, public facilities, greening, sanitation, transportation, public security, environment and other facilities related to residents' lives in residential areas.