How to manage the security team well?

Relatively speaking, what a team needs is: equal emphasis on kindness and prestige, and clear rewards and punishments.

A good team needs a system, and then rewards and punishments.

The nature of security work is relatively simple, and you should refine their work every day, including work content and working hours.

I used to be a security guard for a while. I hope I can help you.

Combined with the current property safety service mechanism in China, we can understand it from the following aspects: 1, the basis for the implementation of property safety service is the property service contract; 2. The main body of property safety is the property management unit; 3. The purpose of property security is to maintain public order in the property management area; 4. The boundary of property security service is preventive security activities. However, from the actual activities of property management, the service of property management security is limited to simple and extensive manual labor such as guarding the door, managing the car, patrolling and checking, and moving things. A correct understanding of the image of a security guard is the first image of an enterprise and the first symbol of a brand. We should deeply understand the three important roles of a security guard, namely, a warm and thoughtful waiter, a skilled fireman and a witty and brave security guard. They shoulder the great responsibility of creating a harmonious property enterprise and serving the construction of a harmonious society. At present, most property companies feel very headache about the construction of security team. For example, people often say that the overall quality of personnel is not high, personnel flow frequently, recruitment is difficult, service awareness and safety awareness are low, and they do not obey management. What's more, the internal phenomenon of stealing the beam and replacing the column is serious. But in property management enterprises, the position of security in property management is irreplaceable by others. In addition to shouldering the heavy responsibility of maintaining order in the property area, it is also a banner of the company's external image propaganda, which plays the role of image display, and the management and service level of security guards will directly affect the service quality and brand reputation of the whole property management. So how to build a good security team? We should strengthen the management of the security team from the following aspects: First, strictly control the recruitment of security personnel and make good recruitment conditions before recruitment. This is the most basic and important, and the choice of personnel is very important. We should correctly treat the company leaders' attention to safety posts. Recruiters should understand the purpose of applicants as security guards and prevent many people from working in a springboard way, so that even if they are recruited, they will not do it for too long and will not do it well. In addition, try to recruit people who have never worked as security guards, preferably students who have just graduated, so as to facilitate management, because the working years and performance of security guards can be described in four words, which means that the security guards in the first year are relatively rigid, the security guards in the second year are more flexible, the security guards in the third year are more refined, and the security guards in the fourth year are more strange. Therefore, long security time may not be good for enterprises. Although it is not absolute, it does make sense. Second, do a good job in pre-job and on-the-job training. Managers must persist in educating young employees on socialism, collectivism and patriotism, help young employees establish a correct outlook on life and values, and consciously resist the influence of various negative factors; Adhere to the professional ethics education for young employees, so that they can establish the spirit of due diligence and dedication, enhance their sense of identity and pride in the enterprise, and then integrate the efforts of young employees to seek personal development into the driving energy for enterprise development. Education and training should aim at improving professional level, professional quality and self-cultivation and cultivating all-round social people. After security recruitment, pre-job training is very important. If possible, you must train independently. In the pre-job training, we must explain the company's requirements and management system, which is of course skillful. If we talk about the management system from the beginning, a large number of people will be scared away and feel that the management is too strict. In pre-job training, we should focus on military training, because we can see a person's discipline and acceptance. If it is really bad, it can only be eliminated from this link. In addition, it is necessary to strengthen the training of management specialization and basic knowledge of property management, so that everyone can understand property management and have a good prospect for the property industry. At the same time, on-the-job training should be strengthened, including military, physical fitness, fire fighting, professional knowledge, laws and regulations, etc., and repeated training should be arranged at reasonable time. Third, it is very important to skillfully use management skills in the security team. Pay attention to methods, really care about every employee in life, solve difficulties immediately, and strictly demand every employee at work. For example, if an employee violates discipline, then as a security captain, he must punish the violator. At this time, he must follow two routes. After the punished employees are punished, they have to deal with it. He should talk to the player again in private, ask him why he violated the discipline, what he thinks, how to understand the punishment result and tell him the purpose of the punishment. Of course, we all know that the purpose of punishment is for the construction of the whole team, not for that individual. Fourth, pay attention to them and let them feel that they are valued. All employees in the management office should care about each other. When players have life problems or work emotions, they should do a good job in ideological education and communication. At this time, the administrator will play a role and communicate well. You can't just rely on the safety supervisor, especially the female administrator and the director of the management office. We should also communicate with employees regularly and irregularly. Don't give employees a sense of superiority, but pay attention to them. Tell employees their importance and affirm their work achievements, so that employees will work harder. Sometimes, salary increase is not the best way, especially for security personnel, who want to be recognized and respected by others, especially leaders. 5. Make their lives feel full. For security work, it will be boring after a long time, especially after work. If the management is not good at this time, it is easy for the security team to lose discipline. This is because most of the security forces are young people, and even if there are veterans, they will change because of the social environment. In addition, I am in the stage of making friends and falling in love. At such a critical moment, in addition to instilling the importance of safety and posts, employees should also improve their spare time and make themselves feel that their daily life is full, such as training, training, entertainment competitions and so on. In this way, they feel that they have both military life and social fun, which can not only unify management, but also increase the cohesion and combat effectiveness of the overall support team. Sixth, we must have a good salary system. In order to make the security team have a high comprehensive quality and a strong service concept, the property management company must formulate a good security salary assessment scheme in addition to a good system and standardized rules and regulations. In today's society, the economy is everyone's concern, so if you want to recruit a good security guard, you have to make him feel that his salary is higher than that of the neighboring peer companies. They will be proud to enter such enterprises and cherish this hard-won job. Property companies do a good job in the assessment of salary scheme, and the salary system is perfect, so the turnover rate of security guards will be reduced, the quality of personnel will be improved and the service concept will be strengthened. This question is more realistic, but it does work. Seven, pay attention to personnel training, talent selection In addition to the above management measures, enterprises should also have a sound talent selection mechanism, so that employees can see their future and form a virtuous circle. To tell the truth, no security guard wants to be a security guard all his life, and everyone feels that he is just eating a youthful meal. We should give employees hope and make them feel that their efforts are rewarding, so as to form a positive team and build a good safety team. Therefore, we should strengthen the research on the political and ideological work of the security forces and constantly improve the management mode. No matter what kind of property management company, we should strengthen the construction of security team. If the above points can be achieved, the safety image and brand of the property management company will be displayed, and the economic and social benefits of the enterprise will also follow.