What department do you want to find for residential property complaints?

Complaints about residential property can be submitted to the property management office of the local real estate administrative department, which is the competent department of the property industry. For major problems of property enterprises, owners can complain to the property management section of the local housing authority, which is mainly responsible for accepting complaints from owners' committees or developers. Do a good job before complaining. Try not to take the form of oral complaints, and try to submit them in writing; Look at the property management agreement you signed with the property management company before submitting it. Where did the property management company fail to fulfill its responsibilities? The evidence should be complete. Basically, every community has a property management company, which also needs property management, such as the sanitation and cleaning work of the community, including the maintenance of green vegetation, the security of the community and so on. On the one hand, a good property management company can make the owners live more comfortably, on the other hand, it can also raise the house price of this community. However, if you encounter a community with poor property management level, the whole community will be very chaotic, which will lower the house price of the whole community. When encountering the problem of poor service of property companies, finding ways to set up owners' committees can play a role in supervising and managing residential property companies. If you want to change the property company, you can re-hire a new property company by holding an owner election, provided that more than half of the owners agree. If the inaction of the property management company infringes the rights and interests of the owners, you can call the local consumer association at 123 15. Some cities have opened the mayor's hotline, which can directly call to reflect the specific situation.

2. The property management company belongs to the local housing management department. If the property management company does not provide services, it can also directly complain to the housing management office of his competent department.

3. If you encounter the problem of unreasonable charges by the property management company, you can directly call 12358, which is the telephone number for reporting and complaining about price violations. In addition, if you encounter problems, you can also complain directly to the street office in your residential area. Through the investigation of the staff, he will accept and deal with related matters. The content of property services shall be implemented in accordance with the provisions of the property services contract. Property service refers to the maintenance, conservation and management of houses and supporting facilities and related sites, as well as activities to maintain environmental sanitation and order in related areas; Generally, it includes comprehensive management, maintenance and management of buildings and facilities, maintenance of public order, cleaning service, greening management, decoration management service and parking management service. The parties to the water supply contract are the owner and the water supply company; The parties to a property management contract are the owner and the property management company, which have different legal relations.

The right to stop water and power supply is an important defense right for water supply and power supply enterprises to perform contracts. The property management company is not a water supply and power supply company in the community, so it naturally does not enjoy the right of water supply and power supply. It is stipulated in the property management contract that the property management company can take water and electricity cut off as a punishment in the case of the owner's arrears, which belongs to other contract terms in the contract law. According to the law, such a clause should be agreed by the obligee, otherwise it is invalid, and the owner can investigate the tort liability of the property management company instead.