Are customer service and security consistent?

1, with different responsibilities, customer service is mainly responsible for answering customers' inquiries, complaints and suggestions. And provide corresponding solutions and services, while security guards are mainly responsible for the security and inspection of venues, shops or companies, maintaining property safety and order stability.

2, the work scope is different, the customer service scope is fixed, which is convenient for work, while the security guard has patrol duties and works within a certain range.