Can I call 123 19 to complain about the property?

Complaints about the property can go to the owners' meeting to respond, and then the owners' meeting will negotiate with the property as a representative. If consultation fails, the residents' committee may apply for mediation. If you are dissatisfied with the mediation results, you can apply for arbitration or bring a lawsuit to the court, or you can bring a lawsuit directly to the court.

Legal basis:

Article 49 of the Regulations on Property Management

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Article 186 of the Civil Code

If one party's breach of contract damages the other party's personal rights and property rights, the injured party has the right to choose to ask it to bear the liability for breach of contract or tort.

Article 577

If one party fails to perform the contractual obligations or fails to meet the contractual obligations, it shall be liable for breach of contract, such as continuing to perform, taking remedial measures or compensating for losses.

Article 578

If one of the parties expressly expresses or shows by his own behavior that he will not perform the contractual obligations, the other party may require him to bear the liability for breach of contract before the expiration of the performance period.

Article 233

If the property right is infringed, the obligee can solve it through conciliation, mediation, arbitration and litigation.