Can residential property fees rise at will?

Residential property fees cannot be raised casually.

Property companies are not allowed to raise property fees at will. They need to communicate with the owners' committee, and then raise the price after the owners' meeting passes. According to the Measures for the Administration of Property Service Charges, if the property service charges are guided by the government, the price department of the people's government with pricing power shall, jointly with the real estate administrative department, formulate the corresponding benchmark price and its floating range according to factors such as the grade standard of property management services, and publish it regularly.

Responsibility of property management company

1, responsible for formulating the property management service work plan and organizing its implementation; Conduct a safety survey of houses, facilities and equipment every year, formulate maintenance plans according to the survey results, and organize their implementation; During the day, there are full-time administrators to receive residents, handle public affairs within the scope of services, and accept residents' consultations and complaints; At night, someone is on duty to deal with urgent repairs, such as water and electricity, and arrive at the scene within half an hour.

2. Assist in convening the owners' meeting and cooperate with its operation; Sound management rules and regulations, perfect service quality standards and complete property management files; Signing a property service contract with the owner and other procedures; Open service standards, charging basis and standards; Apply computer system to manage owners and real estate files, property management services and expenses.

3. All employees, dressing the, wear photo badges and hold relevant certificates; Conduct a survey on the satisfaction rate of property management services once a year to promote the improvement and promotion of management services, and the number of users seeking opinions shall not be less than 80% of the total number of households; Establish mechanisms and plans to deal with all kinds of public emergencies, including organizations, personnel and specific measures, which can be put into operation at any time once they occur.

legal ground

property management regulations

The first property management area in Kujou Hajime established the owners' meeting.

The division of property management areas should consider facilities and equipment, building scale, community construction and other factors. Specific measures shall be formulated by provinces, autonomous regions and municipalities directly under the Central Government.

Article 10 Owners in the same property management area shall, under the guidance of the real estate administrative department of the district or county people's government where the property is located, or the neighborhood offices and township people's governments, set up owners' meetings and elect owners' committees. However, if there is only one owner, or if the number of owners is small and all owners agree unanimously, it is decided not to set up the owners' meeting, and the owners will jointly perform the duties of the owners' meeting and the owners' committee.

Eleventh the following matters shall be decided by the owner * * *:

(a) to formulate and amend the rules of procedure of the owners' congress;

(2) Formulating and amending management regulations;

(three) to elect the owners' committee or replace the members of the owners' committee;

(four) the selection and dismissal of property services companies;

(five) to raise and use special maintenance funds;

(six) the renovation of buildings and their ancillary facilities;

(seven) other major matters related to the management of * * * and * * *.