Year-end personal summary of housing management personnel in housing management office

Year-end personal summary of housing management personnel in housing management office

Time flies, with the tense and slightly tense work rhythm, the year's work is coming to an end. Looking back on our work in the past year, we have not only gained years, but also grown. Let's sum up the past year and look forward to the next year full of expectations. In order to make you no longer depressed about not being able to write the year-end summary, the following is the personal year-end summary of the housing management office for you, hoping to help you.

Personal summary of the housekeeper at the end of the year 1 I have been working in the back office for one year. In my work, I deeply feel that backstage work is the key link of the company's upload and release, and it is also an important link of coordinating the work between departments. During this year, I earnestly performed my work functions, and conveyed the work assigned by my superiors to the housing manager in time, and followed it all the way, without any omission.

First, improve and gradually improve the political and professional level in learning.

To do a good job in office work and strive for first-class performance, we must have high political theory quality and the ability to analyze and solve problems. I study political business through various channels, keep abreast of the new development trends, actively participate in various learning and education activities organized by the company, and promote the continuous improvement of political theory level, professional quality and working ability. In the business training activities in the first half of the year, I carefully recorded and listened carefully, benefiting a lot and constantly enriching myself. I also deeply felt the vigor and vitality of my young colleagues, which prompted me to devote myself to my work with greater enthusiasm in the future. Unity and cooperation with colleagues, tacit cooperation, and harmonious working atmosphere. Everyone is working towards the same goal and trying to present the best service to the masses. After working in the back office, I pass on the accumulated experience for many years to my new colleagues and do my duty, just to make them put into their work faster and better. Usually it's word of mouth, and I take the trouble to remind it over and over again. Now they have mastered the business skills of housekeepers.

Second, strengthen service awareness and do a good job in the background.

Over the past year, I have earnestly performed my duties and successfully completed various tasks. First, finish the month-end settlement on time. As always, persevere and strive to satisfy the leaders. In order to finish the work on time, I never care about my personal interests, work hard and work overtime.

The second is to assist the daily work of the business office. Finish the work assigned by the leader every day and work hard.

The third is to collect all the non-residential accounts receivable under its jurisdiction.

The fourth is to enhance service awareness, do a good job in letters and visits, and patiently answer the questions of consultants in accordance with regulations and policies.

Third, actively participate in company activities and enrich cultural life.

The company organized a variety of sports activities, which rejuvenated our youth, and all employees actively participated. In the tug-of-war, we strive to exert our strength, draw attention and enhance cohesion.

Fourth, the direction of efforts.

At work, I often face up to my own shortcomings, actively correct them, focus on strengthening the application of computer operation technology and the reception of visitors, and lay a solid foundation for better completing my job.

In short, in the past six months, I have successfully completed the work assigned by the leaders. In my future work, I will carry forward my achievements, overcome my shortcomings, do all the work in a down-to-earth and conscientious manner, and live up to the expectations of leaders and comrades.

Since the beginning of this year, the housing management office has closely focused on the requirements of housing management in the town, combined with the activity of "striving for Excellence first", and taken "scientific development to create good results and efficiency construction as the pioneer" as the practical theme. All the comrades in the hospital are United, working actively, pushing forward all the work steadily, achieving effective breakthroughs in key work and continuous improvement of administrative management level, and achieving the work goals of satisfaction of superior leaders and recognition of grassroots people.

I. Main Work

(A), learning content and practical work, open a good working situation.

1. Carry out various learning activities, promote work, strengthen work ability, and strive for a new level in work.

Carry out the Scientific Outlook on Development discussions. Since the beginning of this year, the whole hospital has seriously organized and carried out the Scientific Outlook on Development discussion, which has made the broad masses of party member cadres and workers fully aware of the necessity of emancipating their minds, changing their management and service concepts and actively participating in the transformation of the old city.

Carry out learning activities from Comrade Shen Hao and Comrade Wu Xiulang, actively participate in the "two studies and one work" speech and essay competition, and submit 28 essays.

Celebrate the 89th anniversary of the founding of the Party in various forms, aiming at reviewing the glorious course and great achievements of the Party and the development of our unit.

Carry out activities to create learning units. The town housing management office regards the creation of a "learning-oriented" unit as the goal of improving the ideological and political quality of the cadres and workers in the whole office, and always insists on earnestly implementing the "three meetings and one lesson" system, insisting on the regular meeting system on Monday, the learning system of the party group on Wednesday and the learning system of the party branch Committee on Friday, and organizing the knowledge test of the party's work style and clean government.

2. Go deep into the field investigation of renters, change the management mode, improve the service level, and strive to achieve greater results.

Since the beginning of this year, cadres and workers of the whole hospital have conducted in-depth field research on tenants, sorted out and summarized the existing problems, put forward constructive suggestions, changed business philosophy, improved service quality and created good benefits.

Change the mode of operation, manage resources well, realize the transformation from accommodation room to business room, change the scattered pattern of business room, increase assets and increase benefits. Change the appearance of the city and improve economic benefits.

(two), improve the system, strengthen supervision, and promote the progress of all work.

1, improve the relevant system of the housing management office, and improve the development and standardization of the management system. Facing the current fast and efficient working mode in the whole town, the cadres and workers of the housing management office further unified their thinking, raised their awareness, further improved the original financial system, reception system, attendance system, sanitation and cleaning system and other systems, and studied and enriched the detailed rules for the implementation of the housing management office's work target assessment and daily supervision, the arrangement of activities to promote the construction of grass-roots party organizations, and the openness of party affairs.

2. Set up an inspection team, strengthen supervision, and promote the work at multiple levels to ensure the smooth completion of the work.

With the progress of town supervision, our hospital has also set up a leading group for supervision and assessment in time, established a supervision system and reward and punishment methods, defined the form, content and requirements of supervision, combined the general supervision of the town with the supervision of the unit itself, led by the main leaders, conducted supervision every week and informed the inspection results, and put forward rectification opinions within a time limit. Enhance the consciousness of cadres and workers through supervision. The supervision work has solved the phenomena of cadres and workers' weak sense of discipline, lack of enterprising spirit, weak sense of innovation and weak sense of responsibility, greatly changed their thinking and work style, and further enhanced their sense of overall situation and responsibility.

(3) Combine scientific development with solid work to promote the orderly development of all work.

1. Qi Xin made concerted efforts to push forward key work.

Confidentiality work: draw up various relevant documents and materials, submit statements on time, pay all expenses in time, and do a good job in supervision, management and implementation of various systems. This year, financial and archivists actively participated in the training and study in the town, improved their management ability and professional level, completed the entry, summary and reporting of financial accounts and asset data, classified and filed according to indicators, and established electronic files, so that financial management and archival work gradually embarked on a standardized and standardized track.

Housing management: do a good job in the business of housing management office, and combine improving efficiency with ensuring housing safety.

The first is to increase rent and income to the maximum. On the basis of the sharp increase in rent in the previous two years, this year we conducted a survey of the market, adjusted the structure under pressure, tapped the potential, increased rent and income, and created maximum benefits.

The second is to broaden income-generating channels. This year, we will actively contact mobile companies and advertising companies, and use the space along the street facade and roof to install mobile signal towers and billboards to broaden income-generating channels.

The third is to invest money in time to maintain the managed accommodation and ensure the safety of tenants. Further strengthen safety management, adjust and enrich the safety work leading group, and set up full-time technicians to be responsible for the safety, inspection and maintenance of houses. Especially in the flood season, leaders and members of the safety team visited from house to house, issued notices of safety precautions, arranged maintenance and treatment for hidden dangers and signs found in time, and made every effort to carry out safety inspection in the flood season. In the maintenance work, technicians are serious and responsible, so that there are plans before the repair, inspections during the repair and acceptance after the repair, which ensures the maintenance quality and ensures the safety of residents.

The fourth is to prepare for the demolition in advance for the transformation of the old city. Thousands of square meters of dilapidated houses I manage are all within the scope of old city reconstruction. At the beginning of the year, we made good work arrangements in advance, organized personnel to re-verify and measure all houses according to the asset ledger, and established document files and electronic files in sections and regions, which provided a basis for data entry of state-owned assets. In addition, the investigation and declaration of shanty towns was actively completed.

The fifth is to ensure that the rent is in place. Under the unified mobilization of the office, the housing management personnel strictly manage bills and funds, are serious and responsible, overcome difficulties, and take effective measures to ensure the rent collection rate.

2, comprehensively promote, promote non-key work to a new level.

Work of the development company: the development company participates in the transformation of the old city, completes the annual inspection and renewal of qualification, and tries to collect the management fee of the development company in 2009.

Trade union work: Trade unions actively cooperate with leaders to do a good job in ideological education of workers, organize cultural and sports competitions and other related activities, and give full play to the role of bridges and ties.

Family planning work: can organize gynecological examination and submit reports on time, and there is no unplanned pregnancy and delivery. The floating population of rental housing is a difficult point in our management. It is necessary to improve the basic ledger and keep abreast of the situation.

Building a clean and honest party style: party member cadres have enhanced their awareness of honesty and self-discipline, made party affairs and government affairs public, and consciously accepted the supervision of the masses.

Re-creating civilized (pacesetter) units: According to the specific rules, our hospital has further done the basic work of creating civilized (pacesetter) units in the county. And submitted the application materials.

3, seize the special circumstances, targeted work.

In view of the special situation of our unit, over the years, we have been persistently helping and educating the original cult practitioners to ensure safety and stability. In addition to doing a good job, we also organize people to work in the unit to sort out materials and complete tasks in time for the laws arranged by the town.

Effectively solve the remaining problems. The problems left over from the development of Zhongshan Street and the overdue accounts developed within the unit have made this work a "long-standing problem". In accordance with the requirements of the higher authorities to clean up foreign-funded enterprises, our institute set up a leading group to clean up foreign-funded enterprises, held several meetings, studied and formulated plans, and adopted effective measures, which enabled hundreds of thousands of funds to be withdrawn, increased economic benefits, and cleared obstacles for future work.

(D) People-oriented and improving conditions to promote the all-round development of people.

Improve employee benefits. Arrange health check-ups for employees, and increase employee housing accumulation fund from 10% to 20% to ensure stable development.

Be active in old age and care for employees. No matter whose family encounters a serious illness or minor disaster, we all visit and express our condolences in time, lend a helping hand to give care and help, and bring a piece of care, which reflects the warmth of the big family and the concern of the organization leaders.

Donate money and materials for the disaster area. Yushu earthquake touched the hearts of hundreds of millions of people. Our hospital actively responded to the call of the party Committee and government, donated money in time, showed its true feelings and offered a piece of love.

Second, there are shortcomings.

(1) Although the study and education in the unit is relatively tight, there is still a phenomenon of poor combination of study and application among cadres and workers.

(2) Although the unit has established and improved various management systems, there are still gaps in specific implementation.

(3) Although the education of overall situation consciousness, sense of hardship and sense of responsibility has been strengthened, there is still a phenomenon of weak consciousness among cadres and workers.

(4) With the development of the situation and the requirements of efficiency construction, there are still gaps in the standards of various management positions, which need to be improved.

Third, the next work plan

(a), continue to carry out in-depth "striving for Excellence" activities, in accordance with the "five good" Party branch and "five leading" party member standards, practice and honor good promises, strive for advanced grass-roots Party branches, and strive to be excellent * * * party member.

(2) Continue to strengthen the study and education of cadres and workers in party member, improve the political quality and professional level of all employees, and create a learning unit.

(3) Further strengthen internal management, implement the work responsibility system, stimulate the sense of innovation, improve efficiency construction, and gradually promote institutionalized and standardized management.

(4) Increase the intensity of rent collection to ensure the completion of annual economic indicators and maximize economic benefits.

(five), actively participate in the transformation of the old city, at the same time do a good job in the identification of compensation houses in the south of the city.

(six), to further implement the requirements of family planning, comprehensive management, safety, clean government, to ensure the safety of one party.

(seven), efforts to solve the problems left over by the original single factory housing litigation disputes.

(eight), continue to do a good job of supervision, and promote the implementation of the work.

(9) resolutely follow the unified arrangements and requirements of the town party Committee and government, work hard, blaze new trails, and make greater contributions to the development and construction of our town.

Over the past year, with the strong support and leadership of the leaders of the Construction Bureau where I work, and in accordance with the requirements of the work conference at the beginning of the year, we have closely focused on economic construction, performed management functions according to law, and actively promoted the healthy development of housing management and real estate market in our banner, laying a solid foundation for the successful completion of the annual plan. The annual work situation is summarized as follows:

First, the real estate market management

In 20XX, * * set up 3 1 copy of data files of real estate development enterprises (including data files of secondary and tertiary development enterprises * * 1 1 copy), and the staff strictly examined the relevant qualification certificates of enterprises. If the original is not submitted, it will not be registered and the pre-sale permit for commercial housing will not be issued.

At the same time, our institute organized personnel to investigate and visit the real estate development market in Quanqi, and wrote the Survey Report on the Real Estate Market in Xiwuqi. According to the data, from the beginning of 20XX to 20XX110.02 million, the total construction area of houses approved for pre-sale by our unit reached198,200 m, including commercial houses1410.2 million.

The newly started real estate in Balagar Gol Town in 20XX has a total construction area of 509,700 square meters, with an investment of 230.65 million yuan by stages, totaling 6,220 sets, including 374,000 square meters of houses and 4,342 sets, with an investment of 96,965,438+0,000 yuan, and 68,600 square meters of businesses and 393 sets with an investment of 50.58 million yuan.

Set, has invested12.4 million yuan, the other 29 10000㎡, the number of sets is116 sets, has invested 40 million yuan. Affordable housing 15600 ㎡, 200 sets, with an investment of 20.99 million yuan; 7400 ㎡ low-rent housing, 160 sets, with an investment of 9.77 million yuan. Last year, the total construction area was 744,300 ㎡, and the phased investment was 665.77 million yuan, with 6 183 sets. Among them, there are 367,300 ㎡ 3549 houses with an investment of 3,265,438+0.5 million yuan, 265,438+0.39 million ㎡ 808 commercial houses with an investment of 654,38+0.8/kloc-0.0 million yuan, and 93,300 ㎡ and 65,438+0.8 office buildings. Number of apartments 1342 sets, investment12.85 million yuan, affordable housing12,800 ㎡, apartment 167 sets, investment15.34 million yuan, low-rent housing14,600 ㎡.

By the end of 20XX, 32 sets of projects18000m2 had been started in 20XX, with a total investment of 65,438+980,000 yuan. Among them, 0. 1 1 10,000 ㎡, 16 sets of residence, investment 12 1 10,000 yuan, other 0.700㎡, 16 sets, with an investment of 70,000 yuan; 20 10 carry-over project has been completed166300m2, with total number of sets 1752 sets and total investment183.24 million yuan. Of which 103800㎡ is for residence, 6000㎡ for others, 1 197 sets are for investment, 56500㎡ for commerce, 299 sets, with an investment of 62.26 million yuan, and 256 sets, with an investment of 666 sets.

In 20XX, the total construction area of newly started real estate in Bai Yinhua is 1 1.2 1 10,000 m, with an investment of 6.585 million yuan by stages, and the total number of apartments is 13 15, including 63,500 ㎡ 797 apartments with an investment of 35/kloc. Invested17.44 million yuan, office building13500m2, 5 sets, 210.33 million yuan, others165438m2, 442 sets, 2.98 million yuan. Last year, the total construction area was 381.700m2, with an investment of 282.86 million yuan by stages, and the number of units was 29 1. Among them, residence 169600㎡, investment 1829 sets, investment1480,000 yuan, business14/7000 ㎡, investment of 548 sets, investment of 84.48 million yuan and office building of 54300㎡.

Second, property rights management.

As of June 30th, 165438, * * issued 24 pre-sale permits for commercial housing and 2,802 sets of commercial housing, with a total construction area of 229,400 ㎡; * * * Deal with new commercial housing transactions 14 14 sets, with a construction area of163500m2, with a turnover of 447 19000 yuan, including residence16200m2,/kl. Second-hand housing transaction 107 sets, construction area 14600㎡, transaction16.6 million yuan. Including 63 sets of 5800 ㎡ residential buildings, 36 sets of 6500 ㎡ commercial buildings, 2 sets of 0. 1700 ㎡ office buildings and 6 sets of 0.600 ㎡ other buildings; Mortgage registration 1.396, with a mortgage area of 3 1.22 million m and a mortgage amount of 595.92 million yuan.

In view of the numerous legal provisions and procedures of housing property registration, this year, the housing property registration has been adjusted to make it more pragmatic, reasonable and operable, including: procedures such as acceptance, examination and handling; After entering the administrative examination and approval hall, according to the regulations and related procedures, combined with the actual situation, the more complicated procedures and formalities were carefully simplified to make the business more smooth.

Third, property management.

Held 5 symposiums of property management companies and 8 property inspections throughout the year. The inspection contents mainly focus on three major items: environmental sanitation, security, and maintenance of public facilities. For the problems found in the inspection, contact the property service enterprise in time and order it to complete the rectification on time, so as to further improve the environmental sanitation and security work in the community.

In mid-August, in view of the problems existing in the property management of Baiyin Community, I convened the on-site meeting of the community owners' committee, made a decision to thoroughly rectify the property management of Baiyin Community, and changed the property management company again. After changing the property management company, the property management of Baiyin community improved obviously in the second half of the year, and the community took on a new look.

In the second half of 20XX, in order to strengthen the supervision of property management, our institute sent special personnel to go out for professional training and learn advanced property management concepts from other regions, which made the property management of our flag more standardized and reasonable in 20 12 years.

Fourth, strengthen the creation of spiritual civilization and party building.

Over the past year, our college has always placed the creation of spiritual civilization in an important position, taking the creation of civilized units as the carrier, combining the evaluation activities of government departments and the actual situation of housing management positions, and making rectification while learning to ensure the learning effect. At the same time, continue to strengthen the construction of workers' moral style.

In terms of party building, our institute has been committed to strengthening the construction of the leadership's own ideological style and improving various systems. The Party branch led the broad masses of workers in party member to make great efforts to develop and innovate. In order to do a good job in Party building, our college has set up a demonstration post in party member and a foreign suggestion box, and published party member's public commitment letter. Our college also organized all activists to join the Party and prepared party member to participate in a series of activities organized by Qili to commemorate the 90th anniversary of the founding of China, so that they could learn and experience the history and development of the Party in practice. Through nearly a year's practice, it has achieved good social benefits.

According to the requirements of the Flag Committee to carry out the theme practice activities of "three walks in, three assists and three promotion", our hospital paid a visit to Bailihan Baiyindelega in the middle of 20XX 1 1 year, and went deep into the grassroots, the masses and listened to the voices of local herders. There are herdsmen 127 in Baiyindelegacha, Gaolihan, with a population of 389.

The main reasons why there are so many poor households in Gacha are that there are many migrant workers, which leads to insufficient labor force at home, long-term patients in herdsmen's families who need medical security, and snowstorms and floods in recent years. Through on-the-spot visits, our hospital got a detailed understanding of the actual situation of herdsmen's families, made photos and video records, and formulated the next assistance plan in the last two months, which really helped solve the practical difficulties of the people in Gacha pastoral area and brought benefits to the people in pastoral areas.

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