12345 what department does the complaint property choose?

1. Property complaints can be made to the property management office of the local housing authority, or you can call 12345 government convenience service hotline, 123 15 consumer complaint reporting hotline, 12358 price supervision reporting hotline, 12365438 urban construction.

2. 12345 is a public service hotline set up by local people's governments. 12345 Receive complaints and feedback from all citizens. You can call 12345 to complain about the difficulties and problems encountered in your life. If you call 12345 to complain about poor service attitude and unreasonable charges, you can call 65438+.

3. It is irresponsible for the property to complain to the property management department of the Housing Authority. Both the Housing Authority and the property belong to the superior-subordinate relationship. First, if there is inaction and arbitrary charges in the residential property, you can directly contact the local housing authority to make a complaint, and someone will be arranged to conduct an investigation at home soon.

4. Do a good job before the complaint. Try not to take the form of oral complaints, and try to submit them in writing;

5. Take a look at the property management agreement signed between you and the property management company before submission. Where the property management company failed to perform its duties, the evidence should be full and complete.

Legal basis:

property management regulations

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

People's Republic of China (PRC) Civil Code

Article 278

The following matters shall be decided by the Owner * * *:

(a) to formulate and amend the rules of procedure of the owners' congress;

(2) Formulating and amending management regulations;

(three) to elect the owners' committee or replace the members of the owners' committee;

(four) the selection and dismissal of property services companies or other management personnel;

(five) the use of funds for the maintenance of buildings and their ancillary facilities;

(six) to raise funds for the maintenance of buildings and their ancillary facilities;

(seven) renovation of buildings and their ancillary facilities;

(eight) change the use of * * * or use * * to engage in business activities;

(nine) other major matters related to the management rights of * * * and * * *.

The owners * * * agree that the decision shall be passed by the owners who account for more than two-thirds of the exclusive area and more than two-thirds of the total number. Decisions on matters specified in Items 6 to 8 of the preceding paragraph shall be subject to the consent of the owners and more than 3/4 of the voters who participate in voting on the exclusive part. Other matters specified in the preceding paragraph shall be decided with the consent of more than half of the owners voting, and with the consent of more than half of the owners voting.