What should I pay attention to in the daily maintenance and inspection of communication equipment and telephones?

Routine inspection of communication lines and ancillary facilities is to regularly inspect optical cable lines and publicize line protection according to regional characteristics, find problems in time, eliminate fault factors and ensure smooth communication; Strengthen communication lines and ancillary equipment, ensure the integrity of optical cable lines and ancillary equipment, and prevent failures.

When it comes to communication, what we see in the jar is more of all kinds of elite experts and leaders talking freely in the jar, but we don't see many ordinary people discussing front-line and bottom-level things. In order to enrich the topic of the forum, today I will talk about the maintenance of "Communication Real Migrant Workers" against the trend, supplement the negative energy, and let everyone know how the maintenance personnel (especially David) live.

Of course, if I say I represent maintenance work or something, I'm definitely not. I just want to write something to record my trip and let everyone pay attention to it. Some pits can't jump.

First contact and communication

Actually, what I learned at school is related to communication, such as electronics. Unfortunately, I lost my job after graduation because I didn't work hard at school. I worked around and did a lot of things, but it didn't take me long to become the community manager of an operator's business hall. Hmm ~ It sounds tall, manager, but just a broadband telephone line maintainer. At that time, the treatment was really average. With my salary of 1000, I only had commercial insurance and no social security until I got tired of the phone ringing from morning till night (I got phone phobia directly, and fell to the bottom as soon as my phone rang, even if I picked up the phone and saw that it was not a complaint phone, my mood could not be restored).

This is my first contact with the communication industry, and the result is very sad.

Then there was a period of wandering. A few months later, I saw a lonely small booth in the corner of a job fair. A man sat there dozing off (future leader) and recruited a company's maintenance personnel (operator). At that time, I saw a company, wow ~ tall, so I used my experience in broadband maintenance to apply. A few days later, inform me to practice for three months. My salary is over 1 0,000, and I qualified, and I got an increase of 600. Then I increased my performance, which was much better than before, but the reputation of a company was much bigger than my previous job, so I left happily. For me, I just don't want a high salary, but I have no chance, so I can only rub it up bit by bit. )

Xiao PS: Actually, after I entered the company, the leader planned to send me to the broadband maintenance department, but because my previous work in the maintenance department broke my heart and I felt that broadband had no skills and no treatment, I asked to go to the wireless department. Now think about it, I can only get more than 2,000 yuan but less than 3,000 yuan a month after leaving my job this year, while the broadband department can get about 4,000 yuan a month at the worst because of the reform, and some good ones can get 6,000 or 7,000 yuan.

When I first arrived at the company, the company's department was divided into two parts, data and wireless. Wireless is divided into two parts: 2G and 3G. 2G was divided into inspection team and maintenance team (3G didn't get any points because it didn't take long to start), and I was assigned to the inspection team. At that time, I wanted to go to the maintenance team, but the leader assigned it to check on the grounds of unfamiliarity and said that it would be repaired later.

At first I was eager to do something, but the actual work suddenly reached freezing point. What do you do? Patrol inspection is cleaning. Yes, just cleaning with mop, broom and handkerchief. Then, tidy up the messy 2M transmission lines and optical fibers with cable ties, and turn on the DC power panel to check the parameters, so that the whole base station looks neat and clean. The master changed a few, pointing to BTS to tell you that this is a signal transmission device, pointing to PTN to say that this is a transmission device, and so on. , pointing to the equipment that the master didn't know, said it was data, never mind, tell me about the whole base station system. The only maintenance is to help the maintenance team jump the fiber.

Only once did I run with the master of the maintenance team 1 week, that is, I ran with him, helped me with tools and lifted CDU and TRU. This master likes fishing. He often goes fishing somewhere when he has nothing to do, but I can only sleep in the car. Speaking of this master, there is one more thing. On rainy days, I went to a station. On the way, I passed 1 90-degree bend, facing a car. I don't know how the master drove it, so I braked directly at the corner, and then the car stopped at a 360-degree turn. The owner of the car opposite stopped to scold a few words, but I could see that the car turned 360 degrees and two people stayed on it. My heart didn't beat violently until half a minute after parking, and I realized what had happened. This road is a long slope, and the road is halfway up the mountain.

This is what I have been doing for about half a year. The salary is less than 2000, and I am free all day. The master can't teach much or anything, because they also have a little knowledge. Whenever they steal time to play cards, I can only sleep and read novels. It's not that I don't want to learn, but I don't know where to learn before I enter the business. I also missed a point. I learned to lift the generator to generate electricity. During the power outage in summer, I often collected the generator and didn't go home until after 9 pm.

Shifu a

Half a year later, due to the increase of base stations and KPI, the patrol team also began to deal with various faults. I followed 1 the new master-Master A, who used to be a contractor. Speaking of Master A, I asked him why he didn't continue to do the project. He said that the project now earns very little, and it is all two packages or later, which happens from time to time. The key point is that Company A's checkout speed is slow, and it can't pay back after 1 year. So if there is no money, the project is not easy to package. 1 package? I learned a lot of new things from Master A, such as various fault handling judgments of the main equipment RBS2206, specific paths and fault handling methods of the transmission system in the base station, related things of the power system, how to handle air conditioning faults, and fault handling of antenna feeder, etc. I've learned everything in the base station, but it's just a scratch. Really, it's just a scratch. If you want to go deeper, I'm sorry, find a book to learn by yourself. It's not that Master A doesn't want to teach, but for Dai Wei, as long as it's superficial work, he can handle it, and he can't teach anything without understanding it deeply. But Master A did teach me almost everything he knew.

Having said that, I will talk about why maintenance is a pit. As long as you know, maintenance can only learn the simplest communication knowledge, and more is the experience of dealing with faults. After doing it for a long time, I can only deal with daily failures faster. If you want to change jobs in the future, you will find that what you know is too simple to jump to a higher level.

In fact, when it comes to work, there are also 1 base stations running around, which is similar to the first-line ones. The difference is that maintenance is more manual and miscellaneous. For example, I carried a few hundred kilograms of generators everywhere to generate electricity, and I carried them up the mountain with the mechanic, because I stepped into a pit in the suburbs and was hit by a generator in my leg. For example, after climbing to the 30th floor with dozens of kilograms of CDU, I found that the base station was next to the building, and then I went down to the 30th floor and climbed to the 30th floor (the elevator in the new building has not been repaired yet). For example, in summer, the air conditioner is broken, and the ice at the elbow of the air conditioner is knocked out against the sun; After entering a new base station in summer, the glasses are directly covered with water droplets, and it is wet and hot without air conditioning; In the summer of the same year, I went to a board house base station to deal with the fault (the air conditioner was broken), went in in my underwear, and came out completely wet in about 5 minutes. I took off a handful of water and drank half a bottle of water to bask in the sun. Go to the tower to change the sky feed in summer. I started cooking at 6 o'clock on the tower at 3 o'clock in the afternoon and peeled off the next day. For example, I have always been afraid of heights when I climb the tower poles and adjust the antenna with the stationmaster all day. After fastening my seat belt, I squatted in the middle of the tower with an iron bar in my hand. I need to adjust the antenna before I go out. The top of the tower is shaking, which is the so-called double tree. The key point is that I also got the aerial work permit, although I only went to training 1 day, and I have never seen the permit. (PS: I was shocked to see that there was a job as an iron tower worker on the Internet. Why don't we have it? Why didn't we get any subsidy for climbing the tower? ) In winter, I once blew 1 hour of air conditioning on a 30-meter-high tower. After blowing for half an hour, the air conditioning in the car didn't feel anything. For example, there are always some inexplicable wounds on my body, and I don't know when and where I was injured. I found them when I got home at night. Later, my regular products were: essential balm, napkin, band-aid, nail clippers and headache powder.

And so on, David's work can be said to be anything related to the base station, and there are too many chores to talk about. Of course, different regions encounter different working conditions. Handyman, this is the real handyman. Conflicting cooperation with operators, network optimization, construction teams, equipment suppliers, property management, design institutes and residents. (Speaking of residents, some people in the company were blocked by residents at the base station for five hours without eating or going to the toilet, and were later rescued by the police and neighborhood committees; I went to some base stations carefully, and once I was found to have run away with the wrong person; One night, residents specially called the operator to say that the hat of the base station was sparking and lied to us to block it for more than 2 hours)

After working in the base station for about half a year, I have suffered all kinds of hardships. I am also a base station patrol maintenance assistant.

You can find that all I write is complaining, yes, complaining, doing all kinds of hard chores, or not getting good. Later, I learned that no matter how hard I tried, I was only a capable soldier. The leader will let you do more work, and your salary will only increase a little. In the words of the rest of the company, it is "what are you doing so hard? Anyway, the company only gives you so little money. Besides, you can still work hard? " How much money do you do? "

By the way, although I always call myself operator A when I work with ordinary people, I actually belong to a company called X Tongfu, which is called David for short. Everyone knows which company it is, and it is state-owned and managed like a state-owned enterprise. But I don't belong to X's father, but I was sent to X's father. Signed 1 unknown company, worked here for three years, signed four contracts and changed two companies. Although I still work in X Tongfu, everyone knows why the company does this. To tell the truth, how can the communication industry retain people like this is not the centripetal force and loyalty of the people in this company. But for communication companies, ordinary communicators are consumables. Anyway, no matter how it is consumed, it can't be consumed. Hey ~ ~ ~

Shifuwan

As I said before, I work as a handyman in the base station group every year. So, what about the next two years?

In the past two years, with the development of economy and real estate, we have built many base stations and computer rooms here. As for me, I was sent to the housing group one day, met Master B, and worked in the housing group for 2 years until I left my job.

Speaking of which, I have to say something about Master B. What can I say about him? He is a standard smooth operator, just an old bastard. No matter what happens, the mouth always speaks first. Big things are small things, and small things are nothing. No matter what you do, you should first think of shirking and relaxing yourself. For work, just muddle along, don't make any big mistakes, and everything will be fine if there are no big problems.

Secondly, talk about room division. In fact, before I entered the company, there were not many substations in this area, barely exceeding 100, and they were basically wireless repeaters, covering some old places, with low user requirements and no assessment by operators. It can be said that there were basically no substations. Master b, who was assigned to be in charge of the office, was quite comfortable at that time. He left the company at the earliest in the morning and ran around on his motorcycle, saying that he was going to check and deal with the fault, but according to the inspection records I saw at the office site later, he was mostly wandering around.

Then came the explosive stage of ventricular division. At that time, 3G just started, and there were few 3G computer room divisions, so 1 person was responsible for all 3G equipment, so the computer room division we mentioned here only refers to the 2G computer room division. Then, various new buildings, new government buildings, new business centers and new factories were built, which made the number of stations suddenly change from more than 100 to more than 200, and the number of equipment soared due to the extensive use of digital repeaters. So master b felt tired and asked for help, and I was in a glorious pit at the moment. At first, Master B drove with me to make regular inspections at various stations. After a period of time, I think I am an honest man, and I have no habit of gossiping, so I have returned to my old habits. Patrol several stations every day, and then find a place to sleep in the car and make a phone call. If anything happened, I was warned to go home carefully and not to be found. Then he was thrown at the bus stop and left.

Speaking of house inspection, Master B actually did it carelessly. First go to the equipment to see if there is any power failure, then take out the test mobile phone to see if the level value is appropriate, then fill in the inspection record and leave. According to the standard, we need to check whether the equipment works normally and whether the power supply is normal, then clean up the dust, and then make test calls many times in various places within the coverage area. The so-called multiple times, it should be more than 2 places and more than 2 times each place (different requirements, the number of times is not sure).

In addition to patrol inspection, our secondary task is to deal with faults and complaints. The main fault is to deal with it when it is found during inspection, but it takes time to deal with it because the user has no complaints. If a user complains, it must be dealt with first. So, complaining at that time = failure. As far as the number of failures is concerned, it is about three times a week on average.

As for me, I was quite happy when I first assigned, and I was able to learn new things again. At first, I patrolled with Master B. Er, I just looked at my mobile phone, electricity meter and wrote patrol records. If I really want to learn, do I have to get 1 class hour? Occasionally, when something goes wrong, Lord B stays there and does his own thing. If necessary, he will let me hand over things and do odd jobs. I will never say anything without asking again. So I basically didn't learn anything during this period of time, that is, I learned about the equipment, knowing that those things are equipment in different rooms, what faults are in the room and where to deal with them. As for the specific steps, I can learn about 30%. Sometimes he asks too many questions, and Master B gets angry and says, "Can't you read by yourself?" "Didn't I just tell you?" Yes, he likes to hide things, so no one can take the place of his room supervisor. In addition, I studied geography, that is, I visited the main prosperous areas in the local area. As for running the base station before, although the range of running on the map is relatively large, I only know some big places.

Be a small supervisor

After about 3 months in the room, I decided to run to the substation myself. First, because I can't learn anything from Master B, I know everything. Second, I am familiar with the location of large sub-sites in this area; Third, the task of housing distribution is still increasing, and we can't walk together. So one morning, I told my leader my suggestion, "I'll check it myself, and Master B will handle complaints and failures." A few days later, I got a laptop and some basic tools (pliers, wrenches, screwdrivers, etc. ) and officially started the room division work.

Two months ago, I was patrolling the station. After I got the room information, I found that I have never been to nearly 40% of the stations, but the information table looks quite complete, including equipment model, table number and test grade, but 80% of them are empty, and 20% of them are filled with 10% data. The most embarrassing thing is, for example, for example, a real estate community, in XX Road, XX District, where I go, this road is several kilometers. Do I have to run all the way to find the rhythm of the place? For example, so-and-so equipment is in the weak current well of building 1 in the community. Your sister, I'll go to the 20th floor of 1 building to find equipment! For example, the equipment is in a certain department, er ~ I know it is in the department, but I can't see 1 the department of several buildings, although there are only four floors in front of me. In addition, at this time, operator A asked to check the resources of the room, so my job became to patrol and find equipment to clean up the resources. Call Master B-can you make it clear that about 20%, about 40% give a rough idea, and the remaining 40% ask the person in charge of room coverage (such as property management personnel, administrative staff, back office staff, electricians, etc.). ), or being sarcastically asked by others from time to time, "You don't know where your own equipment is, so you ask me"), or looking for one electric well after another. This work continued until I left the company. Although I moved my watch several times during this period, it was all based on the data of my own watch.

After I patrolled the station for more than 2 months, I began to receive some complaints and investigation tasks. At first, I was really at a loss, but after a few months, I started to get used to it. Slowly, these tasks are left to me. I worked alone for about half a year, and the leader officially divided the room into two areas. I am in charge of the new room-based area, while Master B is in charge of the old area.

And I am in charge of a housing department. Because of the emergence of KPI in housing department, my work has changed greatly with the development of time. My first task is to deal with the housing department list, because it is directly related to my performance. At this time, the optical fiber repeater has been widely used, and the monitoring system of the computer room has been established. Until I left my job, I was in charge of more than 200 workstations and 800+ sets of equipment, but by some means, the number of work orders remained at around 3 per week.

The second and main task is to deal with complaints. Yes, I jumped into the pit of handling customer complaints again. Complaints that 100XX can't solve will be sent to me through operator A. There are many kinds of complaints, among which the complaints directly caused by the failure of the existing room subsystem do not exceed 20%. So, what's left? Let me talk about it.

1. The user complained that the signal was bad in a certain place. He went to the scene and saw that it was an old building or other places that were not very important, and the horizontal intensity was weak. He called the network optimization of E equipment manufacturer to explain the situation and asked to modify the equipment power, and then tested the field situation. If it gets better, tell the user whether the previous changes can be kept, and if so, tell the user to leave when it is solved; You can't just fool users about how you got here. It can't be solved under the present circumstances. I will record your situation and report it to my superiors, and then let them consider your situation when building a new base station, and then fool around and leave. If the power is still poor after modification, please refer to the previous treatment. This is the most common complaint, and users already have a routine. Later, I taught my disciples to handle complaints by teaching them this routine first.

2 new buildings, commercial places and important places (government departments, large hotels, shopping malls, etc.) user complaints handling methods. ) is basically the same as that in 1. The difference is that if it can't be solved by adjusting the macro station signal, then determine the position and the weak coverage of the signal (how many rooms, how many floors, how many buildings, how many elevators, floor plan, approximate geometry of the area and building). Determine the contact person needed for the construction office, and then mark the location, latitude and longitude together on Baidu map and Google Earth map, and send it to Operator A for reference. If necessary, Operator A will send my information to the superior to apply for construction.

3. Government leaders, operators, big bosses, or so-and-so who are closely related to operator A, their complaints need 1 time to deal with, but then again, these people are more accommodating. After they know, they can directly report the situation to operator A, and they will also give a plan immediately, and I can quickly give feedback to the complaining users according to the plan (it is easy to solve the problem together, and I don't always have to think about how to fool users and wipe it for operator A). Among them, I have met the secretary of the provincial leaders, and Ya 1 secretary also lives in a townhouse. European classical mahogany decoration makes my mouth water. 10 A single-family villa managed by a real estate developer in China. 1 I was received by a housekeeper who graduated from Europe. I met N maids and three sports cars in the garage and listened to the housekeeper boasting that the house and its contents were worth hundreds of millions. Director A of a provincial switchboard has a small room, which is the size of a villa, but the front garden, back garden, left garden, right garden and roof garden dazzle me. The above is absolutely true. Don't ask me about the details. I was shocked. I forgot all the details, and there are some things I can't know.

Third, it is the collation and inspection of information. In fact, due to the pressure of complaints, I basically didn't do the inspection later, not because I didn't want to do it, but because I didn't have time to do it. The last time I came out was mainly to collect and sort out data.

Finally, there are all kinds of chores. After acceptance, he said that he would maintain the company's signature. As a result, I went to see if there were any major problems, such as whether the equipment was available or not, and whether the signal was available. No problem. Operator a gave it to me. As for information, labels and interference, I dealt with it later. It can be said that it was miserable by this pit. Taking the new station has made me do a lot of things. Accompanying workers mainly accompany design institutes, equipment suppliers and construction teams to find places to understand the situation, network optimization and operator signal optimization, and communication business and operator leaders to check the following equipment. I call it three escorts. Deal with disputes between the property and users, such as paying the electricity bill, the noise of the equipment is too loud to handle, the vibration of the air conditioner affects the sleeping of the users downstairs, the equipment is required to be removed due to radiation, the property requires to change the location of the equipment, and the property requires to arrange cables. I can't remember myself. Property and users are concerned about the impact of your equipment on them, not how much trouble you have. There are also various egg pain tasks of operator A, such as marking the coverage position, that is, "XX signal has been covered", etc., which have been sent several times, and new labels have to be posted. All kinds of information, such as the site information mentioned before and the information of the asset management system later, were directly left in the office of operator A for several weeks. One weekend, I worked in this big office with two other Internet users. A construction crew member has something to ask the operator. As a result, I asked two people to know that 1 team is an Internet user and 1 is Wei. That look hurts. It's funny to think about it now. Operator? I am on duty at home. Come 1 more hours and leave.

Well, that's about it. The maintenance of these things can't be understood in detail. Think of entertainment as my own chatter, and finally make a few summaries.

Talk about income

As I said before, maintenance is really a pit, where only superficial things can be learned, and deeper things can only be learned when communicating with equipment vendors and optimizing the network. Don't jump in unless you have to. If you come in, jump out as soon as you know. This is definitely not an ideal place to really develop David. In the past three years, the scale of the company has been around 50 people, and there have been about 50 people intermittently during the period. Basically, how many people go in and how many people go out, and when there are not enough people, they will recruit people. I took seven apprentices when I was working alone in my room, and three of them left. Two of them jumped to the base station to be ordinary players, 1 was helping Master B, and only 1 took over my area after I left (it is also difficult to learn from me, but every team in other departments has a car, while the room group only has 1 car, and Master B drives and only the bus follows me). If there is anything good about David, it is that he is stable and local, and because of the relatively stable relationship with operator A, my company can retire locally. Just unstable. Change to a new company, replace the place where you used to work, or go to that new company.

As for whether the room is bitter or not, it is hard to say. For example, my teacher B is very comfortable. But I broke 1 shoulder bag and destroyed 1 shoulder bag with more than 200 Swiss army knives in two years. There are several pairs of shoes every year. I only remember that two pairs of casual shoes were worn out, and the others were sewn on the uppers and soles. Clothes and trousers are also worn out. But generally speaking, heavy manual labor is better than base station, but there are many strange places for you to go, such as weak current wells that can only pass sideways, ventilation pipes with dead mice on the dark and dusty ground, and various sandwich pipe racks on the ceiling.

Let's talk about income. 1, all the money I get, including year-end bonus and holiday bonus, is less than 3K on average every month, and the annual salary is not enough for many people in the forum. Compared with other people in the company, I am only taller than the apprentices separated from my study room. There are not as many 3G and base stations, but they can be more than 3K, even if there are a few people in the company who are behind me 1 year or more. The technical director can be around 4000. As for the numbers 1 and 2, that's not what I can know. By the way, the normal salary of assembly line workers here is about 2000 yuan, and overtime is similar to mine. There are about 4,000 ordinary workers and more than 4,000 welders in large automobile companies. It is said that welders will get a 3W bonus at the end of the year (I heard it last year).

Finally, talk about the people in the company. I am not boasting among ordinary employees, but among hardworking people, I am 1. Most of them are similar to the aforementioned master B I, and they are too lazy to jump around. Let's get old. They said so themselves, so little money can only be done. And I, in the last period of time, was divided into another 1 large area because of the geographical division of operator A, and later I left my job. My former leader called me and asked me if I had any idea of returning to his staff. A few months later, he called me to go back and help him, but I really didn't want to get along like this at that time and refused. When Operator A just split up, several people from Operator A also moved to the new area. One of them was familiar with it, saying that it was a good thing that I followed (I had the opportunity to stay in the original area), otherwise he didn't know how to carry out the work. Former colleagues will still call me from time to time to ask me some work questions after leaving their jobs. I say this because this is my achievement in the past three years, because I don't smoke, drink, play cards, fish or go to massage parlors, and they don't have a good relationship, but at least they still recognize my work performance, although this performance has not brought me much real income. As for leaders, let's talk about technical directors first. He is in charge of A, B and C, and he can say B > A> handles work affairs A & gtB& gt；; C. interpersonal relationship A = B& gt；; C. Technology A>C>B. Supervisor A is our 1 supervisor, and later transferred to other major regions of the company to be regional supervisors, and then supervisor B took office. I once overheard a person from operator A say that supervisor B didn't do things as well as supervisor A, and supervisor C didn't take office until supervisor B rose to the third place in the district. Everyone can see what they see with their own eyes. That is the reality. Directors A, B, C (No.1), regions A, B, C, I have been in region A, which can be regarded as the beneficiary region A & gtB& gt；; C. Later, operator A adjusted the bidding, and the large-scale benefit became B > C>A, the supervisor was transferred. For supervisor A, supervisor B went to area C, and supervisor C went to area A. It is said that supervisor C talked with the boss at a meeting, and supervisor A often entertained with the boss. The money was transferred from area A, or that sentence, just look at it yourself.

I am old, thinking that I can't live on this little money, so I resigned, but I want to change jobs and I don't know what to do. I understand that climbing from a low starting point is something that only a few people can do, not just hard work, but also takes a long time. Continue the communication industry, but those I want to go to don't recruit me. Supervision, maintenance and design are all possible, just jumping from 1 pit to another 1 pit. There are too few opportunities to jump from the pit to a higher platform. People can't always think about jumping up by accident. Online games, how long is it before the road test 5K, and the flying career of online games is really not conducive to settling down. Start a business, save money, pay down payment with a few w saved in three years, and also use parents' pension money. I really have no money. Confused, don't know what to do.

All I want in life is to have 1 a stable job, travel as little as possible, have a virtuous and lovely wife, 1 a lovely daughter, a house with three bedrooms and one living room, a chance to travel once a year 1 a childhood dream of visiting Japan (ACG House).

Sometimes I want to go to the plateau to see wolves, black Africa to see viruses, and Afghanistan to see guns. Only when I have money and have the opportunity to study, can I really feel ashamed of my stupid English.

Dreams are there, but where is the road?