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How to write a property management plan
Property management refers to the owner's activities of distinguishing all buildings from all buildings within the building division. The following is what I have compiled for you about how to write a property management plan. Welcome to reading.
How to write a property management plan 1 1. Construction management
1. Establish a supervision record system, and make statistics on work plan, inspection and problem handling;
2. Be familiar with the site and various construction drawings, track and understand the concealed engineering construction, various reserved positions of pipelines and manholes, and make detailed records;
3. From the perspective of property management, put forward opinions on internal and external decoration methods, layout, materials and technology;
4. Understand the shape and location of water and electricity switches, decorative materials in public places, and reserved interfaces for environmental clean water.
5. For problems that affect the use function of the building, endanger the personal safety of the equipment and the owner, and seriously affect the future management and operation, report to the owner in writing in time, list the rectification report, and submit it to the owner for filing.
Second, the equipment installation and debugging
1. Check the installation of on-site facilities and equipment, including elevator shaft waterproofing, quality monitoring during installation, embedding of various pipelines, etc.
2. Attend relevant engineering meetings, participate in the testing and inspection of mechanical and electrical equipment, and establish debugging files;
3. Find out the problems that may cause hidden dangers or hinder daily maintenance in the future, list the missing items, put forward corresponding rectification opinions from the perspective of property management, and inform the owner in time.
Three. Completion acceptance and handover acceptance
1. Arrange corresponding professionals to participate in household acceptance, record acceptance problems, give written feedback to the owner, and check the implementation of rectification;
2. Check the property from the perspective of property maintenance management, cooperate with the owners to strictly check the property, and safeguard the legitimate rights and interests of the owners;
3. The problems found in the handover and acceptance shall be clearly recorded and reported to the owner in writing, urging the construction party to solve the existing problems within the agreed time limit until they are completely qualified;
4. Do a good job in the takeover acceptance list and the list of materials that should be submitted, and assist the owner unit in the rectification, tracking and feedback of the handover and acceptance of corresponding materials.
Four, staffing and quality requirements
The project manager will be stationed at the site and send 3-5 professionals according to the progress of the project.
Elevator mechanic:
Number of personnel: 1. Intervention time: major in electrical or mechanical engineering from elevator installation to equipment handover, technical secondary school or above; Relevant experience in early elevator intervention; Understand elevator installation related technology, hold special equipment operation certificate (elevator).
Air conditioning mechanic:
Number of personnel: 1. Intervention time: air conditioning installation to handover. At least two years working experience in air conditioning and refrigeration in large shopping malls or office buildings; Have basic knowledge of HVAC, and hold relevant employment certificate and intermediate or above vocational qualification certificate; At least 2 years working experience in operation and maintenance of central air conditioning system.
High-voltage operation and maintenance technicians:
Number of personnel: 2 persons. Intervention time: handover from installation to distribution room. Hold high (issued by SERC) and low-voltage electrician certificates (issued by Safety Supervision Bureau); At least one year on duty experience in power supply and distribution operation in hotels or super high-rise buildings; Have practical experience in 10KV high pressure ring network cabinet switching operation and low-voltage power distribution shutdown; Experience in transformer operation and shutdown management.
How to write a property management plan II
According to the decision of the property management center to determine 20__ as the year of quality service, in order to adapt to the development of the school, improve the service level, carry forward the corporate culture and develop the famous brand strategy, the "Excellence Plan of the Property Management Center for 20__ as the year of quality service" is formulated, please follow it.
First, the subordinate departments of the Property Management Center formulated the "Excellent Scheme of Physical Service Year" in early March. After approval, the Property Management Center publicized it to the client, fulfilled its promise and accepted supervision.
Second, the property service, conference service, garage service and security service of Mingde Building are listed as high-quality service demonstration services, and internal management is strengthened to take the lead in establishing a brand image. The property management center holds an experience exchange meeting once a month to promote the exchange of advanced experience, learn from each other, compare, learn, catch up, help and surpass, summarize, analyze and improve, and comprehensively improve the quality of property management services.
Third, strictly implement the management documents and reward and punishment system, actively carry out technological innovation, service innovation and management innovation, do a good job in convenient property, warm property and harmonious property, provide pioneering and proactive property services for owners, and provide strong property support for the development of schools.
Four, all departments in learning the experience of "quality service demonstration unit", at the same time, focus on determining a property service object as a quality service demonstration point, build a brand, and comprehensively improve the quality of property service.
Five, organize managers to go out to visit and study, in order to improve the property management ability and service level.
Six, strengthen political business learning, do a good job in vocational training, to carry out skills competitions. In their own posts, practice excellent skills. Organize a job skill competition in the first half of the year to promote the improvement of property service skills.
Seven, actively implement the service concept of "dedication to the school, honest service, strong guarantee and pursuit of Excellence" and "your satisfaction is our work goal" with practical actions. Quality management meets the requirements of ISO900 1-20__ _ standard. After examination, the excellent rate of the internal quality index system of property services is over 95%, and the customer satisfaction rate is over 92%.
Eight, teachers and students are satisfied, employees are satisfied, leaders are satisfied, and they are satisfied.
How to write a property management plan 3
I. Overview of the Project
1. Geographical location
The project is located at the junction of sh District and jz District, bordering Wude Road and Jiangjin West Road in the north and Beihu Road in the south.
2. Main economic indicators of the project
Second, the property management information
Property management is based on policies and regulations, integrates management and service, and establishes a community service system. Bring all-round management to residents, with diversified and all-round services, which are generally summarized as "six management and three services", namely "housing and facilities management, environmental sanitation management, public security fire management, greening management, vehicle traffic management and other public * * * management"; Conventional public services (contract services), entrusted special services (non-contract sporadic services) and operational services (all-round, multi-level comprehensive services).
1, Housing and Facilities Management
1. 1 The scope of maintenance and management of public buildings includes: public roofs, load-bearing and seismic structural parts of houses, external walls, staircases, public corridors, hallways and smoke exhaust ducts.
The maintenance and management of housing construction is mainly implemented in the following aspects:
First, the initiative of the work
Management responsibility should be combined with the service center, the implementation of inspection system and annual building maintenance, the implementation of building repair standards, related engineering construction technical specifications, improve the file records, to maintain the normal use of housing functions and integrity.
B, the diversity of work
Daily maintenance services, seasonal maintenance services, key maintenance services and special maintenance services should be institutionalized and standardized according to the damaged situation of houses, seasonal changes and tenants.
C, targeted work
In the work, we should adjust measures to local conditions, and take targeted service measures according to the different needs and specific conditions of residents.
Facilities and equipment management of 1.2 * * *
Scope includes: sewer, downpipe, lighting, gas trunk line, fire fighting facilities in the building, elevator and water pump room.
* * * Facilities and equipment management consists of maintenance management and operation management, which are managed in a unified way. Take different management methods for different facilities and equipment, implement corresponding work quality standards, establish facilities and equipment management accounts and technical files of important equipment, implement regular inspection, repair and maintenance systems, and have various operation records. The arrival facilities are fully equipped, functioning normally and running well.
1.3 Maintenance and management of municipal facilities and affiliated buildings and structures
Scope includes: roads, outdoor water pipes, septic tanks, ditch pools, above-ground garages, etc.
According to the different types of facilities and affiliated buildings and structures, the inspection system, maintenance system and acceptance system of major and medium repair projects are stipulated and implemented, and relevant technical data are accumulated. For some special categories, such as garages, make professional management plans and implement them. Through orderly work, the function is normal, the process is smooth, the standard is reached, and it is basically intact.
1.4 intelligent facilities and equipment
The scope includes: building intercom system, user broadband data network system, indoor infrared alarm system, peripheral infrared alarm system, access control and garage management system, electronic patrol system, etc.
According to the composition of intelligent system and sub-system equipment, starting with the training of intervention personnel in the early stage of management, a management system suitable for jt intelligent system and with strong operability is established. Do a good job in archives management, operation management, maintenance management, quality inspection and equipment maintenance management of intelligent system equipment, with science and technology as the guide, intelligent command center unified command and all-round service, make full use of existing resources, improve the functions of intelligent system, and ensure the normal operation of intelligent system through strict management.
2. Environmental health management
In jt, we follow the "high standard and strict requirements" environmental sanitation management and the "high quality and high frequency" environmental sanitation maintenance, environmental sanitation management and environmental sanitation protection functions. Do two jobs well, namely, health management and environmental management.
2. 1 health management
It is the cleaning, sanitation, garbage collection and removal of public parts of houses. Complete sanitary facilities, standardized cleaning, daily garbage cleaning, disinfection, deratization and pest control as planned. Through the process control of community cleaning and regional management, it is ensured to bring high-grade service standards and high-quality living places to residents.
2.2 Environmental management
Jt's environmental management is polite and clean, the environmental quality is good, the resources are used reasonably, the infrastructure of ecological virtuous circle is sound, and life is comfortable and convenient, which constitutes environmental awareness, organically combines daily management and protection, and improves the quality of life of residents.
3. Greening management
The function of greening is to beautify the environment. Through our management, we can achieve the effect of greenery; Equipped with professional management and maintenance personnel, the regional responsibility and inspection are combined to carry out scientific and reasonable maintenance management of community greening. The main information of greening management is the maintenance of flowers, trees and lawns.
4, public security fire management
Public security and fire control management is one of the key management work of jt. Carry out the policy of "prevention first, combining prevention (elimination)" and comprehensively manage the public security and fire control work in this property area.
5. Vehicle traffic management
Manage all kinds of vehicles (cars, motorcycles, bicycles, etc.). ) In and out of the community, drive and park, ensure vehicle safety, smooth traffic, orderly organization and parking, and create a beautiful environment in the jurisdiction.
6, public * * * management
6. 1 Home Decoration Management
In jt property area, the renovation of the owner and tenant is supervised throughout the whole process. Ensure that the decoration design is reasonable and the concealed works meet the design requirements and drawings. Decoration materials and construction technology meet the requirements of fire management regulations and are safe to use. Ensure the structural safety of the house and the overall beauty of the community, so that the owners have a comfortable and peaceful living environment.
6.2 Do a good job in the verification and management of maintenance funds and reserves.
6.3 Assist the government in social management, such as population statistics, family planning, crime prevention, etc. Within the jurisdiction of property.
7. Regular public services
In other words, the property management department's performance of the property management contract brings regular services to all owners and residents, which can be enjoyed by all owners and residents in the region. It runs through the whole process of property management. Such as: cleaning and sanitation services, public security services, community environmental maintenance services, etc. We will provide professional, meticulous and high-quality services for owners and tenants.
8. Entrust special services
It is a service for some residents, such as 14 hours to open elevators for high-rise residents, provide 24-hour high-rise water supply, and maintain water pumps. We bring comfortable and convenient living environment for owners and residents with professional maintenance work.
9, operating a variety of services
That is, it brings convenient, efficient and economical convenience services to owners and households. Create a warm and harmonious community environment in jt, and strive to make residents' lives more convenient and fast. Really think from the details of residents' daily life, and reflect the affection and overall service level of property management to owners with dribs and drabs of accumulation and ordinary trivial matters. Let every owner and tenant experience the happiness of living in jt, a warm family. We will focus on the owners and tenants, and carry out various free and paid services step by step, and constantly listen to the opinions of the owners and tenants and open up new service projects.
How to write a property management plan 4
In order to implement the "Proposal on Strengthening Property Management in Residential Areas according to Law" deliberated and adopted by the Third Session of the 13th Municipal People's Congress, further standardize property management activities, earnestly safeguard the legitimate rights and interests of owners and property management enterprises, and strive to improve the level of property management, this scheme is formulated in accordance with the "Regulations on Property Management" and relevant laws and regulations, combined with the actual property management work in our city:
I. Guiding ideology
Based on the national property management regulations, guided by the spirit of the Shenyang Urban Management Work Conference, focusing on the implementation of the Proposal on Strengthening Property Management in Residential Areas according to Law, and aiming at standardizing management and improving property service level, we will further strengthen property management in residential areas and promote the healthy development of property management in our city.
Two. Objectives and scope
(1) goal:
1, effectively solve the problems left over from development, and the rectification rate will reach 90% before the end of the year; Houses with engineering quality problems should be repaired in time, and the timely maintenance rate should reach 90%.
2. The bid winning rate of new residential quarters reaches100%; For the newly-entered buildings in 20 15 years, 100% should sign the preliminary property management contract and the temporary owners' convention before the sale of commercial houses.
3, all enterprises engaged in property management activities, to 100% to obtain the "property enterprise qualification certificate".
4. Strengthen the supervision of property management behavior and the training of employees. The certificate-holding rate of property enterprise managers reached 100%, and the integrity files and credit files of property management enterprise managers were established.
5. Vigorously promote property management. Before the end of the year, the property management rate of residential quarters with property management conditions will reach 100%.
6. Strengthen the autonomy and self-discipline of the owners. Before the end of the year, more than 80% of qualified residential quarters should set up owners' meetings and owners' committees.
(II) Scope: To investigate 244 residential quarters with property management in the whole city. According to the survey results, clean up and rectify, and further standardize property management behavior.
Third, the work information
(1) Improve the construction of local laws and regulations on property management in our city. According to the national "Property Management Regulations" and related supporting laws and regulations, combined with the actual situation of property management in our city, through investigation and learning from the successful experience of domestic advanced cities, the "Shenyang Property Management Regulations" was promulgated and implemented as soon as possible to strengthen the supervision and management of property management activities in our city according to law.
(two) to solve the problems left over from the development and construction. As the main body of behavior, the development and construction unit should earnestly take responsibility and improve the problems existing in the residential area according to the planning, design and construction standards. The construction committee, planning, real estate and other relevant departments should implement the responsibility unit according to the responsibilities of each department, so as to solve the problem and who is responsible. For residential quarters with problems left over from development and construction, establish rectification files one by one and formulate rectification measures. After rectification, the number will be cancelled. Personality is to ensure the timely maintenance of houses with engineering quality problems. Before the end of the year, the responsibility for housing maintenance should be fully implemented to units and individuals to ensure that the timely maintenance rate is above 90%. At the same time, relevant departments should promptly formulate corresponding laws and measures, clarify the delivery system of residential areas, and put an end to the problems left over from the development and construction of new residential areas.
(3) Strengthen the supervision of the property market.
Fourth, the cost calculation of property fees
1, salaries of management and service personnel and welfare funds drawn according to regulations.
2, cleaning and hygiene expenses cleaning and hygiene expenses calculation table (04)
3. Safety cost: safety cost calculation table (05)
How to write a property management plan
In order to implement the spirit of the documents such as the General Office of the Municipal Party Committee and the General Office of the Municipal Government "Implementation Opinions on Long-term Management of National Sanitary Cities" and the Municipal Farmers' Market "Relevant Notice on Long-term Management Assessment of Farmers' Markets", effectively strengthen the long-term management of farmers' markets in our region, and promote the institutionalization, standardization, scientification and legalization of environmental sanitation and public health management of farmers' markets in our region, this plan is formulated in combination with the actual work in our region.
I. Basic principles
According to the relevant provisions of the Measures for the Administration of Municipal Farmers' Markets, each street (town, community service center) is the first responsible unit for the long-term management of farmers' markets within its jurisdiction, and is responsible for organizing and implementing the long-term management of farmers' markets within its jurisdiction. Departments of commerce, industry and commerce, agriculture, water affairs, urban management, health, price and quality supervision shall, according to their respective functions and duties, do a good job in the supervision and management of farmers' markets, and implement the principles of unified leadership, territorial management, graded responsibility and division of labor and cooperation.
Second, organizational responsibilities
In order to do a good job in the long-term management of the district farmers' market, according to the needs of the work, a leading group for the long-term management of the district farmers' market was established.
Third, job responsibilities
Each street (town, community service center) is the first responsible unit for the long-term management of the farmer's market within its jurisdiction, and is responsible for organizing and implementing the long-term management of the farmer's market within its jurisdiction.
(a) the District Bureau of Commerce is the competent department of the farmers' market, responsible for formulating industry norms according to law, formulating the budget plan for municipal capital subsidies, formulating the annual plan for the construction, transformation and upgrading of the farmers' market, and guiding and supervising the implementation; Promote the construction of industry organizations, conduct industry exchanges, and guide industry self-discipline.
(2) The District Administration for Industry and Commerce is the competent department in charge of the daily supervision and management of the farmer's market, which is mainly responsible for: publicizing and implementing the laws, regulations and rules on market management; Guide the market promoters to formulate the management system of market operation order, and supervise the implementation; Examining and confirming the subject qualification of operators, and supervising and managing their trading behavior; Investigate and deal with illegal acts in trading activities according to law, and maintain trading order; Other duties as prescribed by laws, regulations and rules.
(III) The District Urban Management Bureau is responsible for rectifying the surrounding environment of the farmers' market, banning the occupation of roads and illegal construction, supervising and managing the city appearance and environmental sanitation of the farmers' market, and investigating and punishing illegal acts in violation of urban management laws and regulations according to law.
(IV) District Agriculture and Water Bureau is responsible for strictly implementing the quasi-export system of agricultural products according to law, supervising and testing livestock and poultry products, aquatic products, vegetables, fruits and other agricultural products in the farmers' market, supervising and managing them according to law, and investigating relevant illegal acts.
(5) The District Price Bureau is responsible for strengthening the supervision and inspection of clearly marked prices and unfair price behaviors in the farmers' market, and investigating and dealing with relevant illegal acts according to law.
(6) The District Quality Supervision Bureau shall be responsible for the metrological supervision and management of the farmer's market in accordance with the relevant provisions of metrological supervision and management, and investigate and deal with relevant illegal acts according to law.
(7) The District Health Bureau and the US Food and Drug Administration are responsible for guiding the farmers' market to carry out the work of eliminating the "four pests" and the prevention and control of vectors, and investigate and deal with relevant illegal acts according to law.
Fourth, the job requirements
(1) All streets (towns and community service centers) should attach great importance to it, strengthen the normal management of farmers' markets, conduct self-examination and self-correction of farmers' markets under their jurisdiction in strict accordance with the assessment methods, and make rectification on their own. At the same time, establish relevant mechanisms and assessment methods, and submit them to the Market Department of the District Bureau of Commerce before March 29, 2010.
(II) Each street (town, community service center) shall record and manage the farmer's market within its jurisdiction, closely rely on the market management, and strengthen the orderly supervision of the farmer's market with the help and integration of the power of relevant functional departments such as industry and commerce, agriculture, water affairs, health, price, urban management and commerce. At the same time, for each farmer's market within the jurisdiction, all relevant departments should assign special personnel to be responsible respectively.
(III) According to the Implementation Opinions on Long-term Management of National Sanitary Cities issued by the General Office of the Municipal Party Committee and the General Office of the Municipal Government (and the Relevant Notice on Long-term Management Assessment of Farmers' Markets issued by the Municipal Farmers' Market Office) and other documents, the Working Group on Long-term Management of District Farmers' Markets conducts an overall assessment of the responsible units every quarter, and the daily assessment takes the form of random unannounced visits. The long-term management inspection team of the district farmers' market will make unannounced visits to the long-term management of the farmers' market in our district on a regular or irregular basis, and begin to make full preparations for the inspection of the city and district.
(four) in the assessment of the long-term management working group of the district farmers' market, if the farmers' market under the jurisdiction of each street (town, community service center) fails to pass the assessment, it will be in informed criticism; In the process of municipal inspection, if the farmer's market under the jurisdiction of each street (town, community service center) fails to pass the examination, the district government will hold the responsible person accountable.
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