Annual Work Summary of Property Management Office

Summary is a kind of written material that summarizes and summarizes the performance of study and work life in a period of time. Can give us guidance in the next stage of study and work life. Let's write a summary. Do you want to know how to write a summary? The following is a summary of the annual work of the Property Management Office that I have compiled for you. Welcome to share.

20xx years of work in the sunshine home all the staff in a hurry, too late to wait for us to turn back. 20xx year-round work is an important and crucial year for the company to seek development. Years ago, the company put forward the business philosophy of "grasping the target, focusing on profit, doing everything possible to generate income, doing everything possible to serve customers and participating in market competition in time", which made the management office realize the cruelty of competition under the market economy system. Sunshine Home is a property developed earlier by the group company. All kinds of public facilities are in the aging stage, and some aging facilities must be replaced. This will increase the difficulty of management and the cost of daily maintenance. In order to keep up with the pace of the company and bear the baptism of market economy competition mechanism. At the beginning of 20xx, the Home Management Office formulated the working goal of "orderly management, standardized service, brand building and efficiency improvement". All staff of the management office earnestly follow this principle, and Qi Xin makes concerted efforts to forge ahead, actively seek new profit growth points and provide all kinds of paid services. With the unremitting efforts of all the staff, breakthrough progress was made in all the work in 2005, which laid a solid foundation for the greater development of the management office in 2006 and created new glories.

In order to sum up the experience, find the gap, plan the prospect and push the work in 2006 to a new level, the work in 20xx is summarized as follows:

First, actively carry out various business activities to improve economic efficiency.

In the 20xx years' work, Sunshine Home Management Office has made great efforts in cost control, making the management office break through zero profit for the first time and create hard-won economic profits. After the work of 20xx was fully launched, in order to seek greater profit growth point, the management office called all employees to analyze and brainstorm under the framework of the company's goals and business ideas, and worked out business projects suitable for their own development according to the actual situation of Sunshine Home Community.

In the first half of the year, all members of the Sunshine Home Management Office actively carried out various paid business service activities. Such as "home cleaning service; Children pick up and drop off; Housing agency and other paid services. All the staff use the rest time to work overtime and carry out various paid services. All the staff in the family ***9 people carry out various business activities under the premise of ensuring the normal living order of the community. All the staff of the management office, regardless of gains and losses, use their rest time to carry out various paid services.

Do household cleaning, cleaning can not be done, security personnel to assist. Even the night shift staff have to take half a day to help. 20xx 1 month is the peak period of housekeeping. In order to let the management office make full use of this precious time to create profits, under the premise of ensuring the normal work of the community, four housekeeping staff are taken every day, so all members of the management office are making profits every minute.

No pains, no gains. As of June 10, the housing management office has generated a paid service profit of 10028 yuan, which has created certain economic value for the company.

Second, win new profit growth points with efficient and high-quality services.

Sunshine Home is an earlier project of the group company. The residential area is small, although the occupancy rate is high, but the household resources are not very rich. After several years of running-in with the owners, the property management company has formed a relatively mature management and operation mode. Owners have also recognized the property management company, but due to the small area, low fees and insufficient funds for property management, it is impossible to guarantee the normal operation of property management. According to this situation, the management office adjusts its working ideas in the 20xx annual work, while ensuring the stability of all work in the community, it uses existing resources to win new profit growth points, and makes up for the losses caused by the small management area by adding new points; On the other hand, Sunshine Home has been running in a relatively stable management mode. In the relative property management activities, highlighting the service mode of owner first only requires the brand not to pay attention to profit. In 2005, the overall thinking of the company was adjusted. As the Sunshine Home Management Office, we should maintain the stability of property management and create corresponding profits. In view of this situation, the management office innovates based on the existing management service mode, and the management fee is raised by service, so that the owners can feel the value-added services provided by the property, which is convenient for the management office to adjust the fees in time.

At the end of the first half of 2005, the management office raised the property management service fee of Sunshine Home to 0. 13 yuan per square meter on the original basis. In this case, we need to win the owner's approval for the increase in cost with better service. After difficult explanation and communication, the management office finally raised the property management service fee to the' highest standard' in the national standard in July, which made the management office produce a new economic growth point.

Third, increase revenue and reduce expenditure, reduce costs and improve efficiency.

1, strengthen the charge.

In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that the work of the management office continues normally, it is necessary to control the various expenses of property management and ensure that it is collected in full and on time. By the end of June 1 1, the charging rate of the management office had reached over 98%.

2. Strictly practise economy and reduce costs.

This year, all the staff of the management office will inherit and carry forward the fine tradition of 20xx, and always establish a sense of cost and economy. Strictly control the expenditure of various management expenses to minimize the expenditure of various expenses. By the end of June 1 1, the unexpended expenditure was 28,243 yuan less than that in the same period.

Through the sweat of all the staff in the management office, the work of Sunshine Home in the first half of the year was solid and fruitful. By the end of 1 1, the completion rate of income target reached 124% and the profit was 56,336 yuan. How to carry out the work in 2006 and whether this good development momentum can be maintained? Let me explain the implementation plan and work objectives of Sunshine Home Management Office in the second half of the year.

First, consolidate the new profit growth point in 2005.

In 2005, the management office raised the property management fees and garbage disposal fees, and in 2006, the management office will focus on the collection and explanation of property management fees.

Second, further seek new business projects, break through the routine, develop externally and radiate the surrounding areas.

The practice in 2005 proved that it is effective to develop diversified business ideas. In 2006, Sunshine Home will be more open on the existing basis, and its business activities will not only be limited to the community, but also develop horizontally. Use existing resources to create every profit.

Three, improve management, people-oriented, steady development

Man can create everything. In 2006, the Home Management Office will strengthen management, improve the overall quality and cohesion of employees, carry out all the work based on people, and make all employees in the management service work develop in a proactive direction.

A sweat, a harvest, sunshine home management office staff in obscurity, conscientious, but also in the accumulation of profits and customer satisfaction. Although we made some achievements in 2005, we can't relax in 2006. We believe that under the correct leadership of the company's leaders at all levels, Sunshine Home Management Office will write a new chapter in 2006.

Sunshine community property administration department

20xx165438+1October 7th