Summary of new employees' work in property management company

Under the correct leadership of the company's general manager's office, the property management department adheres to the spirit of "pragmatic innovation and pioneering spirit" and emphasizes "deep service and higher management", and all management work is carried out normally and orderly. Over the past six months, the property management department has been supported by various brother departments, and with the joint efforts of all the staff of the property management department, it has further developed smoothly. It is embodied in the following aspects:

Main work completed in the first half of the year

The main work completed in XX years is to strengthen the construction of security team, strengthen the construction of security team and establish a good image of security team. In the first half of the year, combining with the actual security work, the Property Department emphasized the importance of "external image and internal quality", formulated an effective management system and code of conduct, and constantly summarized and improved it in actual operation, so that the security work gradually embarked on a standardized and procedural development track. Started to grasp gfd as a security guard, with standardized operation and strict discipline, which greatly improved the mental outlook of security guards; Secondly, we should strengthen military physical training. Starting from practice, gymnastics should be standardized and trained twice a week, which can not only exercise and enhance physical fitness, but also deter bad guys, boost morale and show the spirit of safety.

The third is to guide and improve the internal management of the security dormitory, requiring security guards to keep the dormitory clean, hygienic and unified, manage it according to paramilitary standards, and take effective measures to greatly reduce the disadvantages of water and electricity waste and equipment damage in the past; Strengthen the guidance of greening, cleaning, greening, cleaning and electromechanical work.

1. It is required to operate according to the service standards for operators, and supervise relevant personnel to implement some measures such as irregular and random sampling on cleaning and greening, so as to make the cleaning and greening level of Provence reach a new level;

2, according to the current cleaning and greening work operation procedures, put forward improvement suggestions and give guidance. Make it more reasonable and standardized;

3, combined with the actual, formulate related equipment operation management, operation process and maintenance system, standardize the management of property equipment. Organize regular maintenance training for mechanical and electrical equipment and facilities, and put forward opinions on the establishment of maintenance account and standard records for mechanical and electrical equipment and facilities, so that mechanical and electrical personnel can better understand the post operation methods, effectively maintain the mechanical and electrical equipment and facilities of the former property, and ensure the normal operation of mechanical and electrical equipment.

Carry out on-the-job training to improve the quality of the team. In order to continuously improve the quality and working ability of employees, the property management department trains new employees and on-the-job employees in stages by strengthening the employee training plan. During the training, security guards, green chemists, administrators and mechanical electricians were also organized to conduct post knowledge tests, which achieved good learning results.

Strengthen the construction of spiritual civilization, strengthen the construction of spiritual civilization, and promote all work.

1, at the beginning of 20xx, Nanning Branch of * * Property Management Co., Ltd. was incorporated and won the bid to take over the property management of * * project. Improve the property management system, so that the work of this department can be carried out in an orderly manner and improve our management level.

2. Actively cooperate with real estate companies to carry out various active community cultures and real estate exhibition and promotion activities held at various stages.

3. Hold security drills, create a good external environment, fully highlight the new advantages of property management services, and do a lot of work in brand communication. In the work plan for the second half of the year, the property management department took the first phase of house delivery as an opportunity to build a property management brand with * * characteristics from the aspects of full participation in quality management, comprehensive improvement of service level, standardization of the front and back links of property management, improvement of staff supply resources, and business planning of property enterprises.

Looking back on the work in the first half of the year, we encountered many difficulties. In the face of these difficulties, we also show that we are not very predictable about emergencies and pay insufficient attention to details when dealing with specific affairs. In the second half of the year and in the future, the work requirements will be higher and more difficult, which puts new and higher requirements on our work. We must face up to the reality and admit the difficulties, but we are not afraid of them. We will face up to the difficulties and do a good job. Specifically, it is to achieve "three re-innovations" and "two big improvements" and finally achieve "three aspects of satisfaction". That is, innovate again in concept, work quality and work method; Great improvement in work performance and self-image; Finally, we can satisfy the company leaders, the owners and the employees. In the future work, we will conscientiously sum up experience and lessons, find out the reasons for studying abroad, strengthen the construction of management team and staff team, continuously improve the management level and staff quality, and build the team of property management department into an excellent team with strong comprehensive ability and high management level.

Article 2:

The security department is a very important department in the property management enterprise, which shoulders many tasks such as building security, fire fighting, monitoring, parking lot management and so on. In the past six months, our employees, based on the enterprise tenet of "Owner first, service first", have done everything well, stood on every shift, ensured the safety of the building through daily service and communication, and won unanimous praise from customers and owners. In the past six months, the work of the security department has gained and lost.

1, public security

On March 28th, XX, security guards xxx and xxx were detained by the police because of a conflict with the courier who came to the building. After that, according to department regulations, they were fired. At that time, Captain xxx was at the scene, failed to stop the incident, and indulged the arrogance of the security guard from the side. Afterwards, Captain xxx was also dismissed. This is a serious public security incident that happened in the first half of this year, which caused a very passive situation and had a very bad influence. In order to educate employees to reverse the passive working situation of the department, our department held many meetings and trainings, and invited the old employees to speak and sum up the lessons afterwards, and deeply analyzed the cause and effect of this incident, so as to encourage the old employees to drive the new employees and avoid similar incidents in the future.

During this period, our department has also dealt with the fraudulent use of the seals of our company and xx company, and went to Netcom for investigation many times. Since then, the company has strengthened the management of business license seals and copies, and improved the system of unconfirmed signatures.

During my work, I organized security personnel to conduct public security exercises for many times, such as handling suspicious items found, monitoring and tracking suspicious personnel found in the floor, etc. During the exercise, employees' coordination ability and teamwork spirit were exercised, and they were familiar with what all personnel should do in an emergency.

2, fire control work:

Fire control work is the focus of daily safety work. Our department conducts many inspections on sensitive building units every month, and issues more than 0 hidden danger rectification notices 10, urging relevant units to carry out rectification, focusing on xxx restaurant and b 1 construction site. Many times, the employees of this department were organized to carry out fire fighting common sense training and fire fighting practical skills drills, during which the employees mastered the basic fire fighting common sense. Cooperate with the engineering department to test and maintain the fire-fighting equipment every month, so as to realize the intact rate of fire-fighting equipment 100% and ensure the sensitivity of fire-fighting equipment in emergency.

Some smoke detectors have begun to appear false alarm, false alarm and no alarm because they have not been cleaned for a long time. With the consent of the company, our department is inspecting the manufacturers to investigate the price, quality and warranty period. After the investigation, we plan to clean all smoke detectors in the building in the near future, and the construction period is about 30 days. At the same time, we are still negotiating the maintenance of the central control room, and have basically reached an agreement with the maintenance unit. We plan to sign a maintenance contract in the near future and start to repair the equipment in the central control room to ensure the normal operation of the equipment.

3. Daily management work

Security management includes lobby post, patrol post, monitoring post, parking post and license plate bureau lobby post. The posts are closely linked, and the building is fully protected 24 hours a day, 365 days. Strict management system ensured that no public security, criminal cases and fire accidents occurred in this building in the first half of the year. Training newly recruited security guards in basic knowledge and operational skills before taking up their posts, intensifying the training of on-the-job security guards, paying attention to post image, courtesy and emergency handling ability, and enhancing their sense of responsibility and comprehensive quality; Strengthen the service consciousness and establish the service responsibility of "friendliness and dignity * *, service and protection coexist". Security personnel not only do a good job in public security management, but also provide various services for the owners, forming a beautiful landscape.

4. Police Force Management:

The first is to grasp team building. Excellent team is an important guarantee for doing a good job. Since the establishment of the safety team, our department has adhered to the "two-handed" team building: one hand grasping the staffing and the other hand grasping the quality improvement. In team building, our department combines "horse racing", "horse racing", "horse training" and "horse breeding". While introducing players through multiple channels, we attach great importance to the improvement of the overall quality of players. After each new team member comes in, our department will organize a safety professional quality training for half a month. After the team members took up their posts, our department also insisted on skills training two days a week, rain or shine, and the professional quality of the team members was continuously improved. Over the past six months, the public security team has become a team that can pull out, fight loudly, have strong execution and combat effectiveness, and can complete the task well. The second is to grasp the system construction. The key to an orderly and fruitful work is to rely on a scientific and applicable system to ensure that "there is no Fiona Fang without rules". After the formation of the team, a set of strict and feasible systems have been introduced in terms of duty, succession, study and training, and paramilitary management has been implemented for the team to standardize everyone's behavior and ensure the completion of the work tasks. The third is to grasp ideological construction. Because the players come from different places, different positions, comprehensive quality, personality and hobbies are different. More importantly, they are all just in their early twenties and full of blood, which is not only the need of security work, but also what we need to pay attention to in our daily work and life. Young people have great plasticity and variability. Therefore, in the team building work, we should carry out ideological and moral construction throughout and persevere. In terms of working methods, ideological education is flexibly inserted into class meetings and business meetings in various forms, such as replacing training with meetings, talking with team members individually, and typical case education. Flexible implementation of ideological and moral education. For example, we seize the deeds of advanced police officers xxx and xxx, and organize all the team members to launch "Where is the value of people?" "How to be a politically qualified and professionally competent security guard?" Every team member can write in-depth and valuable articles on the basis of study and discussion, and most team members can put their learning experience into concrete actions. For the problems and mistakes in the work, it is required to report them in time. If there are mistakes, they must be corrected. If there are mistakes, they must learn from them, cheer up and improve their work. Various forms of ideological and moral education have achieved practical results. No matter at work or in daily life, our team presents a gratifying situation of "three more and three nothing". Namely: more active work, less passive response; There are many hardships in doing things, no bargaining; Many people do good deeds, but few break the law.

Summary: Looking back on our work in the past six months, we can clearly see our own gaps and shortcomings while making achievements. Outstanding performance is as follows: First, because the players come from all directions, their comprehensive quality is uneven; Second, our working methods need further innovation and improvement; Third, there is still something unsatisfactory in the work. These, we will make up our minds in the future work, overcome and improve, and do our best to do better and better in the future work. In the second half of the year and in the future, the work requirements will be higher and more difficult, which puts new and higher requirements on our work. We must face up to the reality and admit the difficulties, but we are not afraid of them. We will face up to the difficulties and do a good job. Specifically, it is to achieve "three re-innovations" and "two major improvements" and finally achieve "three aspects of satisfaction". That is, innovate again in concept, work quality and work method; Great improvement in work performance and self-image; Finally, the company leaders are satisfied, and the owners and customers are satisfied. The above is the summary of the work of the security department in the first half of XX. I urge leaders to criticize and correct me.