What is the main responsibility of the property in the community?

The property is mainly responsible for the community:

1, comprehensive service. After check-in, the property should be responsible for handling public and comprehensive affairs in the community, accepting the opinions and complaints of the owners, and regularly carrying out cultural and sports activities conducive to the physical and mental health of the owners.

2. Management and maintenance of public facilities. Residential property should also carry out daily management, maintenance and repair of houses, public facilities, fire fighting equipment, elevators, street lamps, road signs and other supporting facilities in residential areas.

3. The public environment is clean and tidy. Property shall employ professional cleaning personnel to be responsible for the cleaning and maintenance services of corridors, elevators, roads, gardens and other public places.

4. Ecological environment management and maintenance. The property should employ professionals to manage and maintain the gardens and trees in the community, such as planting, watering and fertilizing, so as to create a healthy and green home environment.

5. Decoration management. The property should comprehensively manage and supervise the home improvement of residential users, and avoid the owner's actions such as tearing down the wall, destroying the load-bearing wall and building it at will. In addition, the decoration team, environmental pollution and decoration garbage should be piled up for transportation, management and supervision.

6. Parking space management service. Property shall formulate parking space management measures to guide vehicles to pass and park in an orderly manner in the community.

7. Security services. In order to establish the security system of the community, the property should not only arrange security guards to stand guard, patrol and be on duty, but also register foreign personnel to ensure the property and personal safety of users.

8. Establish property files. Provide a comprehensive, safe and comfortable living environment. Property shall establish property files, including property rights, user information, property design and construction drawings and electronic information files. Note that the contents of the document must be comprehensive, standardized, scientific and accurate. Only in this way can we better provide a safe and comfortable living environment for the owners.

9, sudden emergency repair disposal and management. The property should be responsible for the emergency rescue of public facilities and public equipment in the community, such as sudden problems in the power supply system of the community and water leakage in the water supply pipeline. The property should be repaired as soon as possible to ensure that the owner's life is not affected.

legal ground

Property management regulations (revised on 20 18)

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Thirty-sixth property services companies to undertake the property, it should cooperate with the owners' committee for property acceptance procedures.

The owners' committee shall hand over the information specified in the first paragraph of Article 29 of these regulations to the realty service enterprise.

Article 37 The ownership of property management houses belongs to the owners according to law. Without the consent of the owners' meeting, the property service enterprise shall not change the use of the property management house.

Thirty-eighth when the realty service contract is terminated, the realty service enterprise shall return the property management room and the information specified in the first paragraph of Article 29 of these regulations to the owners' committee.

When the realty service contract is terminated, if the owners' congress selects a new realty service enterprise, the realty service enterprise shall do a good job of handover.

Article 39 A realty service enterprise may entrust the special service business within the realty management area to a professional service enterprise, but may not entrust all the realty management within the area to others.

Fortieth property service charges should follow the principles of rationality, openness and the adaptability of fees and service levels, and distinguish the nature and characteristics of different properties. Owners and property service enterprises shall, according to the measures for charging property services formulated by the competent price department of the State Council in conjunction with the competent construction administrative department of the State Council, stipulate in the property service contract.