5 monthly cleaning work plan

Monthly cleaning work plan 1

Over the past xx years, under the guidance and strong support of company leaders, in accordance with the company's work requiremen

Monthly cleaning work plan 1

Over the past xx years, under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", in line with the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", in line with the company's development goal of "improving the level, creating benefits, building brands" and in line with the tenet of "service first, customer first"

1. Personnel management

After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.

At present, there are 14 people, and 9 people have left and transferred jobs this year.

Among them, the reservoir area was transferred 1 person, and 8 people left their jobs.

Step 2 cultivate

Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.

On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.

We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.

After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

3. Clean working mode.

Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results.

On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet.

In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.

In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.

4. Completion of cleaning work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily sanitary maintenance of the public areas of the building.

(3) Complete the land reclamation of the newly settled floor.

(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.

(5) Complete the removal of construction waste.

(6) Finish the second cleaning of the external wall of the building.

(7) Complete the peripheral ground scouring work.

(8) Clean the b 1 parking lot twice a month. (Not responsible for daily cleaning)

(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.

Monthly cleaning work plan 2

20xx is a year full of challenges and pressures for xx Property Cleaning Department. With the increase of the number of owners in residential areas, the comprehensive decoration and operation of shops will inevitably bring new service quality and service requirements. According to the new actual requirements and expectations of the owners, the property cleaning department will, as always, do a good job, firmly adhere to the service concept of "owner first, service first", and at the same time open up working ideas to continuously improve the service skill level and management level of the entire cleaning team. 20xx property cleaning department work plan is as follows:

First, improve the management system and refine the work standards.

In 20xx, we will revise and improve various management systems and work standards on the original basis. Cultivate employees' consciousness and self-discipline, further strengthen the management of people, and refine and quantify various work standards. On the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it is convenient for the assessment and supervision of cleaning staff. In the work, we should continue to adhere to the policy of "fixing people, posts, time, standards and tasks" and take effective measures to optimize the personnel structure, which is more conducive to the future work.

Second, do a good job in recruitment and optimize the labor force.

With the delivery of the housing provident fund group, the second building and one unit of 20xx will enter a comprehensive renovation period, and the Haiyuan Club of the company will be renovated and opened soon. Timely replenishment of personnel will be the basis of quality and quantity of daily tasks. The cleaning department recruits 1 to 2 people according to the actual workload. At the same time, we should always care about the lives of employees, grasp the ideological trends, understand the work needs, and resolve internal contradictions. Pragmatic, diligent, willing to work, stabilize talents, dismiss and optimize employees who are old, weak, lazy and disobedient to work arrangements.

Third, strengthen technical skills training and improve professional quality.

The staff of the cleaning department should be trained according to the rules and regulations formulated by the company and the theoretical knowledge of cleaning, so that the staff can master the knowledge of cleaning and meet the requirements of cleaning. While carrying out theoretical knowledge training for cleaning personnel, we should combine theory with practice, focusing on training cleaning tools, the use and distribution of materials, cleaning procedures, elevator cleaning and maintenance, rust treatment, trash can cleaning and other related specific operating procedures. The annual departmental staff training plan shall be no less than 10 times.

Four, the implementation of responsibility management, do a good job in daily work.

Clean the corridors, roads and squares of the community twice a day, and clean the platform and top floor on the fourth floor once a week 1 time to ensure that there are no scraps of paper, garbage and sundries. Clean corridor lights, glass windows, fire doors and other public facilities 1 time every month to ensure no obvious stains and dust; Centralized cleaning and removal of garbage once a day to keep the trash can clean and odorless; The underground parking lot should be managed by designated personnel to ensure clear signs and clean ground.

Five, strengthen safety education, enhance safety awareness

The cleaning work is complex, the working environment is uncertain, and the safety hazards of the operation are correspondingly increased. Clean and safe operation has also become the top priority in our work. We will strengthen safety education and management, and train employees in safe operation and cleaning precautions. We should not only realize the post safety of our own work, but also understand other safety problems and be able to deal with them. Let employees know the importance of safety and nip all kinds of dangers in the bud.

Six, strengthen greening management, regular prevention and control of pests and diseases.

Water, fertilize and spray the flowers and trees regularly to prevent the occurrence of pests and diseases. At the same time, according to its growth, it should be pruned in time to keep the ornamental effect. Kill rats, mosquitoes and flies regularly. And the elevator is cleaned and disinfected to effectively prevent the breeding of harmful organisms.

Seven, improve work efficiency, accept temporary work.

On the basis of daily cleaning, it is necessary to do a good job in flood control in rainy season, and arrange personnel to clean up the garbage and silt at the rainwater leakage place irregularly to prevent rainwater from silting due to sewer blockage. In winter, we should make a good snow prevention plan to ensure that the snow removal around the snow and indoor anti-skid work are handled in time. In 20xx, all floors of Building 2 of 1 Unit will be comprehensively "ground-breaking" cleaned to prepare for the owner to take over the building at any time. For the temporary work arranged by the company leaders, the quality and quantity should be guaranteed without discount.

Eight, rational use of resources, reduce work costs.

Strengthen the management of materials and cleaning tools, so that whoever uses them is responsible, and the cleaning tools are replaced with old ones to prevent waste. Repair old tools, save unnecessary expenses for the company, and strive to achieve the best results with the lowest expenses.

Monthly cleaning work plan 3

20xx is about to become a thing of the past, and we will usher in a new year. Over the past year, under the guidance of the company's leaders at all levels, with the strong assistance and cooperation of various departments, and with the concerted efforts of all cleaning staff Qi Xin, the insurance department has completed all cleaning tasks inside and outside the mall according to the company's requirements. The overall work of the cleaning department for one year is now reported as follows:

First, improve the rules and regulations of the cleaning department.

In this year, in order to standardize the words and deeds of cleaning staff and improve work efficiency, relevant management systems such as cleaning post responsibilities, cleaning behavior norms, cleaning daily assessment rules and standards, cleaning process standards and performance assessment regulations were revised, and new management systems such as cleaning safety operation management regulations, cleaning requirements during peak passenger flow, emergency plans for emergencies, and check-in regulations were formulated. Make the daily work of employees have rules to follow and rules to follow. The implementation of various systems has played an effective role in improving employees' enthusiasm, initiative and self-discipline, allowing employees to perform their respective duties spontaneously, so that the cleaning work inside and outside the mall has been greatly improved and improved on the original basis, and the sanitary quality of each region has reached the standards stipulated by the company.

Second, control the cost of cleaning materials to save energy and reduce consumption.

Carry out the company's spirit of saving energy and reducing consumption, strengthen the guidance of cleaning and saving consciousness, and call on employees to start from themselves and details and put an end to all waste. First, the water in the bathroom should be turned off in time when not in use, so as to reduce the frequency of pushing and dragging dust. When cleaning up the garbage, when the garbage in the bag is less than two thirds, put the garbage in several bags into one bag. Secondly, the practical operation training was carried out for the use of the dryer, and the relevant management system was formulated to reduce the frequency of use and prolong the service life of the dryer. Third, strictly control the use of daily cleaning tools and facilities and equipment, deeply understand the use methods of tools and facilities and equipment, and use tools reasonably according to the planned dosage; Regular maintenance of facilities and equipment, cooperation with the administrative department to check the quality and price of materials and facilities and accessories, so that the cleaning cost can be reasonably controlled within the budget, and truly increase revenue and reduce expenditure.

Third, the overall quality of employees has improved.

The quality of employees is an important part of the company's image, in order to improve the overall quality of cleaning employees. Cleaning staff have been trained and assessed many times in management standard process, cleaning etiquette and service safety awareness. It has achieved certain results and greatly improved the safety awareness, service awareness and overall image of employees. Understand their own quality and the quality of cleaning services.

Company image is closely related. Throughout the year, six employees found the owner's mobile phone, wallet and articles and returned them to the owner, which was well received by the owner. No cases of inadequate service by owners and merchants' employees were found, which laid a solid foundation for merchants and owners to create a comfortable and clean business and shopping environment.

Fourth, the main work done this year:

First, the daily cleaning of shopping malls.

1, effectively supervised the blue sky cleaning of outsourcing units, and made the ground cleaning work of the peripheral Xiangmian section, Renmin section and Changhong section basically meet the requirements of our company.

2. Complete the cleaning work during the peak period of shopping malls during the holiday season; Make reasonable adjustments and arrangements for personnel in key areas of shopping malls, guide employees to improve the overall awareness of regional management, and complete the comprehensive cleaning work during the holiday season of shopping malls;

3. Complete the shopping mall cleaning work in rainy and snowy weather; Protective measures shall be taken for cleaning in rainy and snowy weather: anti-skid tips shall be provided for the main entrances and exits of four gates and escalators, absorbent carpets shall be laid, additional personnel shall be assigned to the main passages, sundries of floor drain on the fifth floor shall be cleaned, employees shall be mobilized to shovel snow for the main passages outside the doors, and stains in underground parking lots shall be cleaned; 4. Complete the daily management of green plants in the shopping mall and the fifth floor.

Second, the annual cleaning work

1, complete the dust removal of the high-altitude pipe network facilities and equipment in the underground parking lot and the comprehensive cleaning of several sewage pipe networks in Area A and Area B, so as to ensure the cleanliness of the pipe network facilities and the normal operation of the sewage pipe network;

2. Complete the comprehensive cleaning of the peripheral glass awning, the landscape lights of the pedestrian street and the keel above Gate 2; According to the cleaning work in spring, summer, autumn and winter, as well as the contents and requirements of cleaning services inside and outside the mall, we have made adequate arrangements and plans and put them in place in an all-round way.

Third, unplanned cleaning work.

1, complete the land reclamation and cleaning of the new office area after the group office is moved to the hotel;

2. Complete the cleaning work of the glass door rebuilt in the shopping mall for many times;

3. Complete the cleaning of garbage and sundries during the renovation of the fifth floor office, the overhead cleaning of external wall glass, and the comprehensive reclamation cleaning of the ground and details after the renovation;

4. Complete the wall cleaning around the booth in the pedestrian street and the comprehensive cleaning inside and outside the booth;

5. Complete the dust pollution cleaning work of the glass awning outside our company, the main passage of the shopping mall and the underground parking lot during the construction and reconstruction of Changhong Road and Renmin Road;

Fourth, the training of squad leaders and staff.

1, in order to improve the management level of grass-roots managers, in April, the squad leader was trained in job responsibilities, team building and execution improvement, so that the squad leader can understand the various rules and regulations of the department, the job responsibilities and the operation process of each position, influence employees with actions and their own image, educate employees, and ask employees to do what they want to do first, so as to better play the management role of connecting the preceding with the following; 65438+ 10 In February, June and June, employees were given comprehensive training on team awareness, service awareness, energy saving and consumption reduction awareness, performance appraisal rules and standards, safety management operating procedures and emergency handling procedures. It has played a very good role in promoting the service safety awareness, adaptability and work efficiency of cleaning staff;

Verb (abbreviation of verb) Problems in cleaning work

First, there is insufficient awareness of cleanliness and safety. Daily cleaning of shopping malls in peak passenger flow and rainy and snowy weather will bring unpredictable security risks if all kinds of liquid pollutants are not treated in time; After the store is closed, the cleaning of the ground, the cleaning of the safe passage and the high-altitude cleaning of the surrounding projects all involve safety. Some employees did not have enough awareness of prevention during the operation, did not operate in advance according to the specified time, and some employees did not take any prompt measures during the operation. Safe operation and cleaning work can ensure the normal business environment of shopping malls. Therefore, every day, employees will be strengthened in safety awareness, so that employees can attach importance to the importance of safety ideologically and realize that there should be no carelessness and slack in cleaning and safety operation, and any negligence will bring serious consequences to themselves, others and the company.

Secondly, the cleaning staff is older, with lower education level, long cleaning time, monotonous and boring work, and their thoughts are prone to fluctuations. Individual employees have poor work discipline and chat together when there are few passengers; There are also some employees who are excluded from monthly assessment and daily assessment; In view of these problems, while strengthening ideological education for employees, we should care about their lives, communicate with them more, improve their ideological level, and change passive work into active work. Correctly guide employees who violate discipline, combine performance appraisal regulations with humanized management, and reduce employees' disciplinary behavior; Learn the daily behavior norms and assessment rules of employees, so that employees can clearly understand that assessment is a comprehensive evaluation of employees' abilities (work attitude, work responsibility, teamwork, work quality and work discipline). Only through appraisal can we know what shortcomings we still have and what needs to be improved; Managers are required to be fair and just in the daily assessment of employees. Do not go through the motions in the inspection work, encourage those who perform well, punish those who fail to meet the standards and violate work discipline, and let employees recognize the assessment system from their hearts and implement it earnestly.

Third, the lack of professional skills and knowledge: the company is constantly developing and growing, and high-tech materials are emerging one after another. Our existing cleaning knowledge can no longer guarantee the cleaning and maintenance of high-tech materials. In the future work, we should strengthen our study, enrich the professional skills and knowledge of departments, and lay a good foundation for cleaning.

Vi. 14 Work Plan:

First, adjust the age structure of manpower to improve the overall quality of cleaning staff; According to the requirements of the company, combined with the current situation of cleaning personnel, under the condition of ensuring the normal work of cleaning, gradually adjust the personnel who do not meet the requirements of the company; And cooperate with human resources administration to do a good job in the examination and approval of new employees;

Second, according to the departmental budget objectives, strengthen the use control of daily cleaning products and the supervision and maintenance of facilities and equipment, control the expenses within a reasonable and effective range, and better complete the objectives and tasks set by the company on the premise of ensuring the quality standards of daily work;

Third, strengthen teamwork: any work needs a harmonious working atmosphere and full commitment to be effectively completed. Whether it is the work intensity of employees at different times or the abnormal performance of employees at work, managers need to understand employees from all aspects, understand their ideological trends, find problems in time, guide and channel employees' dissatisfaction, and avoid affecting the overall work of cleaning; Strengthening the organization of employees' after-work activities and providing a communication platform for employees require managers not only to play a benchmarking role, but also to play a good coordination role among employees. While doing a good job in team relations, we should also do a good job in relations with other departments in order to better drive employees to do a good job in team building;

Fourth, staff training:

Cleaning training is a long-term job. Every year, cleaning staff should be trained in cleaning-related knowledge, so as to continuously improve their comprehensive quality and working attitude, enhance their sense of belonging and responsibility to the company, and promote communication between the company and employees, managers and employees. This year's training mainly includes the following points:

1, fire safety awareness training, cooperate with the fire department to train employees on fire safety knowledge, strengthen the training of employees' safety awareness in stages, improve employees' ability to deal with emergencies, control the cleaning and safe operation in the holiday season, minimize the stay time of stains on the ground, reduce potential safety hazards, and clean them in strict accordance with the standard procedures of safe operation to eliminate potential accidents;

2. gfd, service awareness training, cleaning of all parts of the mall, employees' GFD and service awareness directly affect the company's external image. Therefore, the daily dress of employees is uniform, and the improvement of employees' service awareness is also the focus of cleaning training;

3. Skills and knowledge training. With the continuous development of the company, the standards and requirements of cleaning work will become higher and higher. In addition to basic cleaning knowledge, employees need to master more cleaning skills in order to do a better job of cleaning. For example, the maintenance of facilities and equipment, the cleaning and maintenance of floor tiles, and the cleaning and maintenance of stone materials all need professionals to operate. This year, we will focus on strengthening the training and learning of employees' skills and knowledge to meet the development needs of the company; In the new year, all our cleaning workers' unions have devoted themselves to cleaning work with more enthusiasm and positive working attitude, and made contributions to the all-round development of the company.

Monthly cleaning work plan 4

In 20xx years, under the strong support of the group leaders and the correct leadership of the property management company manager, the cleaning department continued to grow and work hard, adhering to the company's purpose of "your satisfaction is our eternal pursuit" and successfully completed the task. In the year of 20xx, in addition to doing our job well and strengthening the concept of "service" as always, we should also develop our working ideas. This year, our department will focus on the following aspects:

1. Improve various management systems and form a supporting assessment and supervision mechanism. In 2007, we will revise and improve various management systems on the original basis, change the passive state of "people managing people" in the past, and thus move towards a benign track of "systems managing people and systems restraining people". Further strengthen the management of people and refine and quantify the working standards, so that on the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it facilitates the assessment and supervision of supervisors and reduces personal subjective factors. Adhering to the policy of "fixing people, posts, time, standards and tasks" in the work, taking effective measures for specific work, strengthening the management of operators and optimizing the personnel structure are more conducive to future work.

2. Establish a service brand. The establishment of service brand is conducive to the visibility of enterprises, but also to the visibility of a department, to improve the influence of the department and enhance the cohesion of the department. At present, we provide housekeeping services for the owners based on the principle of "cleaning one household, cleaning one household and satisfying one household", which has won unanimous praise from the owners and established a good image in their hearts.

Monthly cleaning work plan 5

Property management companies should make daily, weekly, monthly, quarterly and annual cleaning plans. For example:

Daily cleaning work

(1) The roads in the area (building) shall be cleaned twice and all day;

(2) Green belts (buildings) in the region, such as grasslands, flowers and trees, shrubs and architectural sketches. , should be cleaned once;

(3) Wipe the floor of the elevator room of the building twice, and wipe the surrounding fender again;

(4) The stairs and corridors on all floors of the building shall be cleaned once, and the handrails of the stairs shall be wiped once;

(5) Collect the domestic garbage generated by each household and dump it in the garbage bin, and transport it to the designated place.

Weekly cleaning work

(1) The public corridors on all floors of the building should be towed once (mainly for high-rise buildings, several floors can be towed one day and all floors once a week);

(2) Clean the merchant's mailbox once;

(3) The roof (including podium and carport), patio and ditch should be cleaned once.

Monthly cleaning work

(1) Remove dust and cobwebs from the ceiling once;

(2) Wipe the ordinary glass window of each aisle once (wipe several layers every day, and ensure that all of them are wiped once within one month);

(3) Clean corridors and lampshades of street lamps once.

In addition, the glass curtain wall of the building is planned to be wiped once a month or every quarter; Granite and ground stone exterior walls are planned to be cleaned once a year; Generally, the cement exterior wall is planned to be brushed once a year.

Periodic inspection

Property management companies can fix the specific contents of daily, weekly, quarterly and annual cleaning work in the form of records and reports, so as to arrange work and conduct regular inspections.