What is the job of a property assistant?

I. The main work contents of the Property Assistant are as follows:

1, responsible for community (or management office) customer service reception, office reception and other conference reception work;

2. Accept user complaints, fill in records in time, coordinate and track the handling situation, and complete the return visit within the specified time;

3. Solve and follow up the owner's assistance and complaints;

4. Master the situation of default to the owner and do a good job of collection;

5. Responsible for building repossession, decoration, rental registration, transfer and other procedures, update user information in time and convey it to relevant departments at the first time;

6. Be responsible for assisting users in opening water, electricity, gas, TV and telephone;

7, responsible for the use and management of community self-energy;

8. Complete other tasks assigned by company leaders.

Second, the property assistant job requirements:

1, 24-35 years old, college degree or above, with more than 2 years of management experience in property management companies and relevant property management qualification certificates;

2, enthusiasm and affinity, can bear hardships and stand hard work;

3. Familiar with property management related knowledge, with the ability to solve problems independently, with advanced service awareness, service concept, good psychological quality and language skills.