Now the residential property service is poor, is there any department that can directly control them?

The preparatory process for the owners' meeting is as follows:

1. Preparation for launching: It is necessary to collect more than 5% of the owners' signatures (both in number and exclusive area), support the establishment of the owners' meeting and elect the owners' committee.

2. Apply for assistance from the sub-district office: According to the Property Law and Beijing Property Management Measures, the sub-district office has the responsibility to provide early assistance.

3. Establish the preparatory group for the owners' meeting: 4- 10 owners' representatives and 1 developers' representatives are needed. According to the current administrative documents in Beijing, the head of the preparatory group is appointed by the office.

Special attention should be paid here: first, there must be at least 8 owners' representatives to ensure that they will not split and disintegrate; Second, the leader of the preparatory group is a public interest lawyer at the request, and the staff of the neighborhood Committee and the directors of other community neighborhood committees are unable to bear the corresponding responsibilities.

4. Preparatory work: including drafting the management statute and the rules of procedure of the owners' meeting, soliciting candidates for the owners' committee, and preparing the meeting plan of the owners' meeting.

What needs to be noted here is: first, the government's guiding opinions and guiding documents are not mandatory; Second, future laws and regulations should be as smooth as possible, and don't copy the government's model text; Third, at this stage, we should expand publicity as much as possible to let the owners know the progress; Fourth, get used to video recording the meeting. Every time you prepare for the meeting, you should sign in and sign the resolution, exchange views with government staff, keep written documents on key issues and ask the other party to sign and stamp. Fifthly, every step of the preparatory work should be signed by the leader of the preparatory group, with at least two signed documents, one of which should be kept in the hands of the most credible owner representative.

5. Organize voting: At this stage, as many votes as possible should be collected, and at least 65% of the votes should be collected to ensure the success of the preparation.

6. Publicity and filing: According to the current administrative norms, as long as the documents are complete, the filing can be completed at that time.

Finally, I need to remind you not to drive away the previous property company from the beginning, but to make the procedural terms solid.