Can I complain about poor service attitude?

According to the provisions of China's Consumer Protection Law, if a merchant has a bad attitude and insults consumers, consumers can complain to consumer associations. 123 15 can complain about the service attitude. 123 15 as long as it is a project involving consumption and services, you can complain if you are dissatisfied with the products and services provided. We will inform you of the result within seven working days. "123 15" is an important task for the national industrial and commercial administrative authorities to accept consumer complaints and reports, mediate consumer rights disputes, investigate and deal with cases of infringing consumers' rights and economic violations such as manufacturing and selling fake and shoddy goods, and supervise and manage the market and administrative law enforcement.

Complaints and handling methods:

1. If it's just some management problems at ordinary times, it can be reflected to the grassroots property personnel in the community. If the result has not been reflected, it is suggested to find his leader or boss, or a higher level of management, until there is a reasonable answer.

2. In case of unreasonable situation, we must catch up with the result, otherwise we will ask for direct consultation with the people at the highest level. Because the property company law only belongs to the management of the public and serves the people in the community.

3. If you still can't get a reply, and this phenomenon also affects other households, it is recommended that * * * work with others to solve it until it is solved.

4. If the property management layer does not handle it, it is recommended to report it to the news agency and broadcast it to the TV station. Publicize such unreasonable events.

5. If it is publicized, it is still not handled. Suggest calling 123 15 for complaint handling.

6. If the above methods can't be handled, it is suggested to take legal measures to safeguard their rights and interests.

To sum up, people's governments at all levels should provide necessary funds and other support for consumer associations to perform their duties. Consumers' associations should conscientiously perform their duties of protecting the legitimate rights and interests of consumers, listen to their opinions and suggestions, and accept social supervision.

Other consumer organizations established according to law shall carry out activities to protect the legitimate rights and interests of consumers in accordance with the provisions of laws and regulations and their articles of association. It is suggested that this situation can be complained to the hotline 123 15.

Legal basis: Article 37 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, a consumer association shall perform the following public welfare duties:

(a) to provide consumers with consumption information and consulting services, improve consumers' ability to safeguard their legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns;

(two) to participate in the formulation of laws, regulations, rules and mandatory standards related to the rights and interests of consumers;

(three) to participate in the supervision and inspection of goods and services by the relevant administrative departments;

(four) to reflect, inquire and make suggestions to the relevant departments on issues related to the legitimate rights and interests of consumers;

(five) to accept consumer complaints, and to investigate and mediate the complaints;

(six) complaints involving the quality of goods and services, you can entrust a qualified appraiser to identify, the appraiser shall inform the expert opinion;

(seven) to support the injured consumers to bring a lawsuit against acts that harm the legitimate rights and interests of consumers or to bring a lawsuit in accordance with this law.

(eight) through the mass media to expose and criticize acts that harm the legitimate rights and interests of consumers.