Annual Work Summary of Fan Wen, Property Project Manager

As a manager, what did you do for the development of the property this year, and what was the result? The following is a model essay on the annual work summary of property project managers compiled by me for reference only. Welcome to reading.

Annual Work Summary Fan Wen (1), the property project manager, has been busy for 20xx years, and gradually draws to a close in frequent communication with the owners. Looking back on this year's work, I feel that the ups and downs are among them. In this year's work, under the leadership of the company, with the support of colleagues and the cooperation of employees, I was able to fulfill my duties and have a firm mind, and basically completed my own work and the temporary work assigned by the company leaders. Now we will comprehensively review the work of our project department in 20xx years, as follows:

I. Safety work

This year, except for garbage trucks, there was no safety accident between people in all aspects. At that time, garbage was loaded in front of Building 3, and the controller failed when loading garbage, which caused the battery car to stop and knocked down the car parked next to it. No one was injured. At that time, I thought of various ways to solve it in time and minimize the loss. As a project, the biggest concern is safety. If people in all fields don't pay attention to safety at ordinary times, it will cause unnecessary economic losses. No matter in the regular meeting or in the training of the project department, the first thing to emphasize is safety. I hope everyone will pay attention, especially the peripheral personnel, garbage cleaners and maintenance personnel, to pay attention to safety at all times.

Second, environmental health work

In this year, our overall health work was well received by the owners, especially during the re-inspection of the health city, we organized all personnel to strengthen the inspection and work hard, and the leaders were very satisfied with our work. Because the project department is a first-class station, there are many leaders who come to inspect and visit, and they can meet the inspection three or four times a month, sometimes all day. Every time we receive a call from the station leader saying that there is an inspection team, we will arrange people from all walks of life to act quickly to improve the quality of hygiene, and arrange security guards to watch smoking in the men's bathroom and platform. Because every time I come to check, I attach great importance to cigarette butts on the ground.

I remember there were two inspections this year. Because the team members went to other projects to support, no one watched smoking. The inspection team pointed out that there were cigarette butts on the ground and said that the points of the project department were deducted. At that time, the owner informed me of such a problem and asked us to find a way and how to do it. After listening to the questions raised by the owner, I feel very uncomfortable. It must be caused by our poor work, because there were many unannounced visits during that time. Later, I thought of a way to make the male bathroom cleaner wear a no smoking sign and say hello to smokers at any time. The front and rear platforms should be cleaned several times a day, because it is difficult for the project department to have cigarette butts in this area, and it must be a place with heavy passenger flow.

Organize maintenance personnel and cleaning personnel to enter the men's bathroom every two months to clean the ceiling and wall tiles. I have observed this method for a period of time, and it is very good, smoking is much less, and the taste of the bathroom is much better than before. Every time I meet the stationmaster and go out to the men's bathroom, I first ask how the men's bathroom is hygienic. The stationmaster is still satisfied, although a simple sentence makes me more confident in hygiene and cleanliness. This is also the experience and achievements accumulated by our project department in recent years. Because cleaning up this area must be diligent inspection, supervision and guidance, and handle problems in time when found. You can't wait for the inspection team or the company's administrative department to check what you are doing. That's not enough. We must fight a protracted war and often.

It is not too difficult to be a property industry. As long as all the staff of the project department act and understand that the owner is God, because we charge the owner's property fee, the problem raised by the owner is the problem of all our staff. Where there is a problem, we must find a way to solve it. We can't find any reasons and excuses, or refuse the questions raised by the owners. We will overcome the difficulties ourselves, give the owners a satisfactory and reasonable answer, make them satisfied, reassure them and give them a good evaluation. This is my greatest reward to us.

Third, the maintenance work

One of the most troublesome jobs in the project department, especially the boss of the merchant, can't tell which jobs are public and which are private. No matter what job, just make a phone call and you have to change your position immediately. If you have other jobs, you don't go in time. They have been complaining on the phone, saying that our service is not good and we have to pay property fees no matter what we do. They also patiently explained to the owners that it is ok to be reasonable when encountering people who don't know right and wrong. Every time they encounter this problem, they think they can bear it and pass it. Don't dispute with the owner. After all, we have to deal with these people every day. If something goes wrong, it will be difficult to collect property fees, which will affect the interests of the company.

Because there are many restaurants in this business hall of the project department, the drainage is generally blocked, and the sewer is basically connected every day, sometimes the drainage is not connected for a day or two. In order to prevent the owner from operating normally, a black and white sewage pump is needed until the pipeline is unblocked. Sometimes when you get a call, you have to arrange someone to repair it immediately. If it is a little late, the owner will be dissatisfied. In short, during this year's time, the maintenance work will satisfy the owner as much as possible, and the nature of the work will be clarified as much as possible when arranging the work. If there is an urgent need for maintenance, such as running water or circuit problems, the work that is not in a hurry can be put off or delayed. Only in this way can the merchants be basically satisfied with our work arrangement.

Fourth, safety work.

During the year, security work was sometimes not in place, especially private piles of apartment buildings and small roadside advertisements, which were not cleaned up in time. In the first half of this year, old players left, mostly new players. The familiarity with the region is slow, and some problems are unclear, which requires our patient guidance, inspection and supervision. Tell them what to pay attention to when talking to the owner and what to pay attention to when patrolling the post, because the merchants at the station are very casual. If the property is tightly placed in private piles in public areas, they will not place it at will. If you don't manage them for a few days, they will put their items in public areas. Because of these problems, they also quarreled with the owners this year. Some owners, whatever you say, don't take it seriously. I have no choice but to take the goods away for them and get them back when they figure it out.

Verb (abbreviation of verb) greening work

This year's greening work is ok. In spring, all the willows are cut down to make them sprout again. In August this year, an underground passage was built in the square in front of the station, which occupied part of the green space and some trees in the green space needed to be moved. Finally, organize relevant personnel to move all the trees to the designated location. When watering in winter, because the weather is very cold, once the water pipe is cut off, it is easy to freeze and crack, so I can only water it overtime day and night, about a week, and finally the lawn is completely watered. We also organized personnel to paint all the willows with white ash, and arranged personnel to close the underground main valves of all the water wells for watering the green space, so as to drain water and avoid freezing the water pipes in the cold winter and affecting watering the green space next year. This year's greening work has come to an end.

Intransitive verb charging work

This year's charging work is not very optimistic, and it is far from the total amount of fees, which makes us very anxious. The charging situation is not optimistic. There are many factors. Some owners have not rented out their houses or paid fees. Some owners frequently change their phone numbers, can't get in touch, and don't know their home address when they charge. I contacted my owner and called and said it was fine. I said I would pay the fee in a few days, and it has been dragging on. Some owners wrote down all the phone numbers used for charging and did not answer the phone. Although there was, I hung up the phone as soon as I heard that it belonged to the property. There are also some business halls and apartments that have not signed contracts with the property and do not recognize property services. Some owners have sold their houses, and the previous property fees are not recognized by the current owners, so they ask the original owners for them.

The project department as a whole, whether it is a business hall or an apartment, whether it is signed or not, the property is basically in service, and the work in public areas has been done. For example, the cleaning of the periphery, the removal of domestic garbage, the cleaning of drainage pipes and septic tanks. These jobs are done every day, and failure to do so will affect the owners who pay the fees. Providing services to them, they don't take the initiative to pay, and sometimes they are angry. Owners who don't pay fees don't give them services, but another thought is that if they don't serve, a vicious circle will be formed, and it will be even more difficult to charge. This makes our work urgent and angry, and there is no good way to safeguard our own interests by legal means.

Seven. household garbage

There is a lot of domestic garbage in the project department. Some business halls used to be closed, but now they are basically open. The garbage can reach seven or eight cars every day, and some car owners litter. When the wind blows, garbage flies all over the street. Affect the quality of cleaning, increase the workload of cleaning staff, especially when the superior comes down to check, whether it is urban management or street, we must call in advance to say that the garbage must be cleared. In a word, in this year, in order to clean up the garbage in time and satisfy the owners, we have thought of various ways. Especially the temporary worker Lao Wang is very hard. He doesn't rest at ordinary times, sometimes he gets up early or is greedy for late. Only during the Spring Festival does he arrange a few days off to go home for the Spring Festival. But he never complained, and he never complained.

20xx years of work, let me realize the hardships and difficulties of doing the property industry. Especially as the person in charge of the project department, I experienced many problems this year, which really made me feel physically and mentally exhausted, ups and downs, and the daily work pressure was great. Even if there is a little negligence, the owner will not be satisfied with our work. But another thought, don't worry too much, have confidence in your work every day, and let employees have confidence in their work, so as to successfully complete all the work and achieve certain results.

Eight, New Year's resolutions

Although the work in 20xx years has made achievements and been recognized by the owners, there are still some shortcomings. 20xx will try to make up for the shortcomings, and all the work will be carried out around the central idea of service and owners. If we think about what the owners think and worry about what the owners are anxious about, the relationship with the owners will become more and more harmonious. We will continue to complete all the work of this project and meet the requirements of the company and the owner in all aspects. I am confident that I will continue to improve and innovate in my future work, do a good job in management, constantly sum up my work experience and learn lessons. Specifically, I have the following points.

1. Strictly self-discipline and establish a good image of the company. In daily work, first of all, we should be strict with ourselves, set an example, and listen carefully to the opinions and suggestions of the members of the company's leadership team and the owners of various departments. Respect leaders, unite colleagues, be kind to employees, take actions in daily work, deal with problems in time, correct them in time, and leave no future trouble.

2. Be strict with all employees and be unambiguous in their work. Finish the work arranged by the project department with good quality and quantity every day. Let the cleaning staff keep clean all day, ensure that their area is clean and free of sundries, pay attention to every detail, and create a good sanitary environment for the owners. Security guards should pay attention to the communication of image and language in their work, strengthen the management of the areas under their jurisdiction, such as running, running, water and electricity cuts, and take a serious and responsible attitude in their daily work. Maintenance personnel should pay attention to working attitude, methods of communication with owners, and quality and quantity of daily work. Reach the level of high satisfaction rate of the owners, and let the owners believe that our work will be better.

3. The above problems should be strictly handled by our project department in 20xx. First of all, let employees know about the rules and regulations of our company, especially the new employees, and explain all related matters to them. If they can't adapt to the job, they can leave. If they adapt, they should work hard. Every week, whether it is a regular meeting or training, we should explain to you the importance of work and the challenges of the market. If everyone doesn't work hard, is not self-motivated, works carelessly and is lucky, they will eventually be eliminated.

4. That is, the safety work should be strictly grasped, checked and managed, leaving no potential safety hazards, so that all employees of this project can take action to attach importance to safety work, mainly the safety of the owner, others and individuals.

Everyone should be resolute in his work and not procrastinate. Today's questions should be put off until tomorrow or for a long time. This kind of work habit, if anyone exists, must be corrected to give the owner and the project department a satisfactory answer.

6. In the above aspects, it is impossible to rely only on daily supervision and guidance, because some employees are not responsible. No matter what you say, he doesn't care. He thinks that I earn a day's wages and don't make long-term plans at all. People in this field will use the system to let them learn lessons.

Annual Work Summary Fan Wen (II), property project manager, over the past year, with the care and help of organizations and leaders at all levels of the property management office and the understanding and support of all brother units, the management team and all staff of the property management office of xx Community have made unremitting efforts to achieve the goals set at the beginning of the year. Xx residential property management office's work in 20xx years is summarized as follows:

I. Operation and management

Perfecting various rules and regulations and establishing internal management mechanism, the management team of the management office always regards improving the level of property services, expanding the scope of services, gradually moving from internal services to external services, and striving for benefits from the market as the only way for future sustainable development. To achieve this goal, quality service is the fundamental foundation. To this end, based on the principle of seeking truth from facts, we have established a series of rules and regulations to meet the needs of market economy development and company development, and strengthened inspection and implementation, so that all work can be carried out steadily in a planned, orderly, well-founded and purposeful manner; At the same time, adhere to the principle of "people-oriented, honest service", improve service attitude, improve service quality, "think what the owner thinks and worry about what the owner is anxious", and all kinds of service personnel perform their duties conscientiously, be conscientious, be warm and polite, be fair and honest, deal with the owner's repair reports and complaints in time, and safeguard the legitimate rights and interests of the owner.

In view of the special situation of business households in subsidence areas, a series of service measures have been formulated, and residents are charged according to the minimum property fee standard of 0.2 yuan/m2/month, and the income and expenditure of property service fees are made public. For the maintenance work that does not belong to the scope of property management, if the construction unit is not in place, the management office will also give free maintenance in time and open a property maintenance telephone. The management office provides services for the owners in strict accordance with the contents of the property service contract, standardizes the property service charges, provides services with consistent quality and price, eliminates the phenomenon of "irregular charges, unfulfilled promises and inadequate services", and improves the integrity of the industry.

Second, the collection of property management fees.

The management office is United and pragmatic, and the service awareness has been significantly improved. Only by continuously improving the service quality, can the property company meet the needs of merchants and owners to the maximum extent, steadily increase property income and establish a good corporate image. Through the sweat of all the staff in the management office, the work of xx community in the first half of the year was solid and fruitful. In xx years, * * * collected property management fees of more than RMB 10,000, of which the property management rate of the second phase of xx Community exceeded 70%, and that of outlets also exceeded 50%. Property management personnel go deep into every household, listen carefully to the opinions and suggestions of residents, and actively adopt and improve them.

Third, the specific maintenance work

In the basic construction and maintenance of the residential area, the maintenance class of the management office actively responded to the instructions of the management office leaders and the company, worked hard to complete various tasks, and took the temporary problems seriously. In the following year, the repair calls of the management office continued every day. However, the comrades in the maintenance class always have a fiery heart. They have not stopped working because of their vacation, nor have they delayed their work progress because of the hot weather. No matter whether you go to work or get off work, day or night, everyone rushes to the scene as quickly as possible and finishes it seriously. At work, no matter how dirty and tired they are and how late they work, they have no complaints. In the past year, the maintenance class handled more than X kinds of maintenance, ensuring a comfortable and safe living environment for residents' families.

20xx is a year of rapid development and fruitful results for the company. Both the operating efficiency and corporate brand have been fully recognized by the society, market and business households, and the company leaders have been highly praised by the society for their outstanding contributions. As employees of xx Property, we are deeply proud and confident. Of course, we also have pressure, that is, the requirements of the company's rapid development for the management office and the quality requirements of the company's brand for the property management service brand.

New goals, new tasks and new challenges. Faced with opportunities and challenges, we have reason to believe that with the support, care and help of the company, through the sincere efforts of all employees, Qi Xin's concerted efforts and pioneering spirit, xx Community Management Office will have a bright future, and Yuanfeng Property Management Company and all employees of the company will get greater development while following the development of the company, so as to maximize the value of the company and employees and realize the sustainable development of the company's economy and employees' careers.

Annual Work Summary Fan Wen, Property Project Manager (III) Since I was transferred to the Property Management Office as the manager of the property department in X this year, I have worked hard to adapt to the new working environment and post, studied with an open mind, worked hard, fulfilled my duties, and successfully completed various tasks. The property management of our campus has made brilliant achievements. The following is my work report:

First, consciously strengthen study and strive to adapt to work.

It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on their jobs and earnestly perform their duties.

(1) Do financial work patiently and meticulously.

Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets.

First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management.

The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements.

The third is to collect service fees in time. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by Hongya Company, the owner and us. 20xx annual service fee has been paid in full.

The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

(2) actively do a good job in copywriting management.

In the past six months, I have been mainly engaged in office work, and I quickly got started in copywriting management, mainly in the following two aspects:

First, data input and file arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements.

The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

(3) Do a good job of greening and maintenance seriously and responsibly.

The greening work of the community was given to me in June+10, 5438. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.

Three. Main experience and gains

Some work has been completed and some achievements have been made. To sum up, there are the following experiences and gains:

(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.

(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.

(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.

(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.

Fourth, there are shortcomings.

Due to lack of work practice and relevant work experience, the work of 20xx has the following shortcomings:

(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges.

(2) Dining room meals cost a lot, which is easy to grasp macroscopically and difficult to control microscopically.

(3) The greening work situation is grim, and the greening management of residential areas should be strengthened.

Verb (abbreviation for verb) What to do next?

In view of the shortcomings in the work, in order to do a good job in the new year, we should highlight the following aspects:

(1) actively coordinate with the company and the owner to further straighten out the relationship.

(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency.

(3) Manage finance and accounts and control current account expenditure.

(4) Try to manage the canteen and handle the relationship between cost and food.

(5) Do a good job in greening and maintenance of residential areas.

Annual work summary Fan Wen (4), property project manager, worked in xx property service office for more than one year. Over the past year, especially since I presided over the daily work of xx Property Service Department, I have led all the staff to conscientiously implement the spirit of the company's instructions, standardize management, innovate services, and strengthen charges, and have achieved certain results in both internal management and service charges. The work in the whole year is summarized as follows:

I. Operational aspects

In 20xx, with the strong support of leaders at all levels and the hard work of all staff, xx Property Service Office has made some breakthroughs in management, and the collection of property fees has been greatly improved, with the property collection rate reaching 95%. According to the preliminary accounting, the income of xx property service office in 20xx exceeded X million yuan, and the management ability of the property service office was gradually improved. Achieve safe production without accidents, stable employees and labor disputes throughout the year.

1. Carefully sort out the arrears in the previous period, and carry out tasks, responsibilities and special collection for the parts that can be collected. For units that deliberately evade and maliciously default, we wait for the opportunity and send a reminder by registered mail, which increases the pressure on enterprises that default, and has achieved certain results.

2. The property fee is charged after service, and the water and electricity fee is also paid by the company to the water supply and power supply department first. The company paid a lot of money in the operation process, which increased a lot of risks invisibly. In view of this problem, after careful analysis, I decided to collect property fees and utilities in advance, and will implement it for new enterprises from the fourth quarter of this year, and gradually transition to old customers and big customers, so as to improve the collection rate and reduce business risks.

At the end of last year, a group of people who seriously affected the stability of the staff were dismissed.

4. Solve the problem of employees' annual leave left over from the previous period. According to statistics, employees in the security department have more than 1000 hours of annual leave for various reasons. In order to digest these hours without increasing extra expenses, I took the lead and set an example, leading two managers of the security team to their posts, trying to overcome unfavorable factors such as hot weather and physical fatigue. We even stayed up for 48 hours, gritted our teeth for more than a month and finally solved the problem raised by this employee many times, ensuring the stability of the team.

5. Hold regular meetings of team leaders and key employees, actively communicate with employees, solve their demands in time, and listen carefully to their ideas. Employees are full of energy and go to work without emotion.

Second, management.

In 20xx, I carefully studied the company's documents and implemented them in time. Strengthen internal control and build a staff with high sense of responsibility and cohesion. In order to better implement the system, we conducted an internal audit of on-site service and internal control in strict accordance with the audit plan at the beginning of the year, and accepted the audit of China Quality Certification Center in 20xx.

1. Actively sort out various management systems and processes, introduce a number of management systems according to the actual situation of XX, and strictly implement them, so that the systems are not a mere formality and superficial.

2. Strengthen the management of overseas expansion funds and establish and improve the internal control management system. There are strict management and supervision on several joints such as "receiving", "crossing" and "supporting".

3. Strengthen cost management, save energy and reduce consumption, reduce costs, tap potential, increase outreach, form top-down cost awareness and management awareness, and create an atmosphere in which all staff pay attention to benefits.

4. Pay attention to the influence of managers' own quality on employees, and always influence every employee subtly with rigorous work style, serious and responsible work attitude and professionalism;

Third, service.

In 20xx, we broadened our thinking and boldly thought in the process of serving the owners, and together with the management committee and management company, we provided innovative, efficient and high value-added services for enterprises entering the park. According to statistics, the service satisfaction rate has all reached the standard, which has a certain increase compared with the same period in xx.

1. Closely cooperate with the requirements of "upgrading archives and innovating management" put forward by the CMC, and do a good job in vehicle management, greening and weeding in the park that the CMC leaders are concerned about.

2. Implement the system of regular communication and return visit, and report the operation of the week to the management committee on time every Friday.

3. Pay close attention to the management mode of xx enterprise, understand its service status and characteristics, and integrate characteristic services into existing property services, give full play to the characteristics of R&D company belonging to the telecommunications industry, and assist in providing convenient telecom network transfer and port number transfer services for owners.

20xx is the first year of the company's three-year rolling development. I will work hard based on my post and lead all the staff of xx Property Service Department to make their own contribution to building xx property brand!

Annual Work Summary Fan Wen (V), the property project manager, has arrived at the end of the year, and my work this year has come to an end at this moment. Looking back on the days of this year, I have many feelings. I was just promoted to property manager this year, and made some achievements in 1978, which made me feel very gratified and greatly stimulated my self-motivation. This sense of accomplishment makes me a little obsessed. As a property manager, I still had some "fears" at first, fearing that if things were not done well, it would bring trouble to other colleagues and the company. But with the passage of time, I gradually mastered this job and became more confident. So I want to take this opportunity to sum up and lay a solid foundation for the next road.

First, keep learning and move on.

My present position is full of all kinds of trust and expectation. I can be promoted to the position of manager. First, I accumulated sediment step by step at the bottom of 1978. Secondly, the company leaders have a kind of trust and expectation for me personally. Although I am already the manager of our property, I also know that it is not easy to do this job well, because it is the first time for me to do this job, and I feel that I have just been promoted. It is inevitable that there are some things to learn. So anyway, studying is my first choice now. As a leader, I should be more strict with myself. Only by setting a good example, I think we can achieve something and my colleagues will follow in my footsteps. So in the next days, I will gradually develop in that direction, and strive to live up to the expectations of leaders and the trust and cooperation of colleagues.

Second, adjust the mentality and improve the management level.

In fact, for many people, the time when they just got promoted was a very challenging stage. First of all, we should establish a safe zone in our own mentality, and don't let ourselves cross the line and do something that we can't control. Secondly, I should continue to study management. As the leader of my colleagues, I have to work hard on management, so this year I am gradually learning management. In a brand-new field, you may experience some setbacks, but the most important thing is your mentality. Only by putting your mind right can you take the next journey well.

Third, find out the shortcomings and make continuous improvement.

In this position, I have grown a lot personally and realized that this job is different. This position gives me a responsibility, and it is also the driving force for my continuous breakthrough and efforts. Although I made some small mistakes this year, I am still good on the whole. These small mistakes are also caused by carelessness that is usually not noticed. Therefore, only by constantly correcting ourselves can we create a richer tomorrow.