Job Recruitment Website - Property management - I am the customer service specialist of the property, because I just arrived at the property company and don't know much about it. I hope to get guidance from my predecessors.
I am the customer service specialist of the property, because I just arrived at the property company and don't know much about it. I hope to get guidance from my predecessors.
In addition, you should be familiar with relevant laws, regulations, rules and basic knowledge of property. You should study greening, cleaning, engineering and order maintenance, and fully understand them, so that you can know what the owners want, why they complain, and how to take measures to solve them at work.
Unite colleagues from all departments to make you feel at home as a customer service specialist. Take your time. How can a person who doesn't unite with his colleagues and communicate with them communicate with the owners? !
Make all records carefully, reply to the questions raised by the owner in time, and contact the owner more in the follow-up process of each incident to let him know the progress of the matter. ......
Lots and lots, let's start from the beginning. Have a nice day at work.
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