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What are the three most effective ways to complain about property?
What's wrong with the property owners? Owners are most afraid to check: whether the maintenance problem of public facilities in the community has been solved; Whether the property management system is in place; Whether the relevant charging items comply with government regulations.
1. There are some defects in the maintenance of public facilities in the community. For example, the street lights, corridor lights or elevators in the community were not repaired in time, resulting in a series of problems, which were not solved by feedback to the property company;
2. The property management system is not in place and does not meet the relevant provisions and responsibilities of the contract. The property company has never published all the accounts, and there are some cases that infringe on the owners' right to know. The relevant personnel of the property management company abused their powers, such as breaking into the owner's home illegally and forcibly cutting off electricity, water and gas for the owner.
3. According to some property-related charges set by the government, the owner can directly refuse to pay the excess. Perhaps the property has a overlord clause, and the owner can refuse to pay on the spot.
How to complain about the property?
The property may be a third-party property management company entrusted by the developer, or it may be the developer's own property company, as the case may be. You can complain to the property management. If nobody cares, just 123 15.
What are the three complaint methods that property is most afraid of?
1, call 12358 to report.
12358 is a complaint platform for merchants to collect fees indiscriminately, which can safeguard the rights and interests of all citizens. As the owner, if you encounter rogue property, you can charge related fees at will, and you can directly call 12358 to make a complaint.
After receiving the complaint information, the relevant departments will review it according to the complaint area and the content of the report, and notify the whistleblower as soon as possible after the investigation and handling are completed within the specified time.
2. Report to the housing management department. If you are not satisfied with the property, you can also report it to the local real estate administrative department.
This is the most direct and effective solution, especially in terms of service. Because the real estate administrative department belongs to the superior leaders of the property, it is very reliable to choose them to complain.
3. Apply for court proceedings
If the problem is serious, but the property management company does not deal with it. Then you can go to court at this time. However, the premise is that the owner needs to prepare all the materials, otherwise the success of the lawsuit will be very small.
subsidiary facilities
All kinds of * * * equipment, * * facilities inside and outside the building and related sites, greening, roads, etc. , including the leakage of public parts of buildings, such as foundations, load-bearing walls, columns, beams, floors and roofs, as well as outdoor walls, halls, stairs and corridors.
And public facilities and equipment, such as elevators, antennas, lighting, fire-fighting facilities, green spaces, roads, street lamps, ditches, pools, wells, non-operating garages, public sports facilities and houses used by facilities and equipment.
The above contents refer to:
Baidu encyclopedia-property
Baidu Encyclopedia-12358
How to complain about the property?
First, the direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about the property company, it is most appropriate to go to the local real estate administrative department; Second: If the property fees and parking spaces are unreasonable, you should complain to the local price authorities, such as the Price Bureau. The most appropriate way is to call 12358 or complain to the local price bureau.
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