Baoji Grade I Property Service Standard

Baoji first-class property service standards are as follows:

House maintenance: check the house regularly, find and deal with house problems in time, and ensure the safety and reliability of the house.

Equipment maintenance: carry out regular maintenance and maintenance of elevators, air conditioners, water supply, power supply and other equipment in the community to ensure the normal operation of the equipment.

Environmental Cleanliness: Clean and disinfect the public areas of the community regularly to keep the environment clean and tidy.

Greening maintenance: regularly prune, fertilize and water the greening plants in the community to keep the greening beautiful.

Security: Strengthen the security measures in the community to ensure the personal and property safety of the owners.

Property service personnel are required to have professional knowledge and skills and be able to provide quality services. At the same time, property service enterprises should establish perfect service processes and systems to ensure service quality and efficiency.

Baoji first-class property service evaluation has the following aspects:

Service quality: The service quality provided by the property service company is an important index to evaluate the first-class property service. Including but not limited to house maintenance, equipment maintenance, environmental cleaning, greening maintenance, security and other service quality.

Service attitude: the service attitude of property service personnel is also an important factor in evaluating first-class property service. Service personnel should be enthusiastic, patient and professional, and be able to solve the problems and needs of the owners in time.

Service efficiency: Property service companies should provide efficient services, deal with owners' problems and needs in time, and ensure that owners' lives and work are not affected.

Management system: Property service companies should establish and improve management systems, including financial management, personnel management and service processes. To ensure the standardization and standardization of services.

Complaint handling: Property service enterprises should establish an effective complaint handling mechanism to handle owners' complaints and suggestions in time to ensure the protection of owners' rights and interests.

To sum up, the first-class property service standard in Baoji is a high-standard and demanding service standard, aiming at providing high-quality and comprehensive property services for owners.

legal ground

People's Republic of China (PRC) Civil Code

Article nine hundred and thirty-seven

A property service contract is a contract in which the property service provider provides the owner with property services such as the maintenance of the building and its ancillary facilities, the management and maintenance of environmental sanitation and related order, and the owner pays the property fee.