My home was stolen, should the residential property be responsible? We are a new building, and most of them are unoccupied, but they charge property fees.

1. See if the owner has signed a vehicle custody responsibility letter with the property management company.

2. Second, see if the property management company collects the owner's vehicle storage fee. If parking fees are charged, they should be divided into space occupation fees or storage fees. If the agreement only collects the space occupation fee, but there is no responsibility for keeping it, no compensation will be given. If the custody responsibility is agreed, the property shall be compensated according to the division of responsibilities designated by the public security organ.

3. Third, it depends on whether the owner's vehicle is parked in the parking position designated or agreed by the property management company, such as the parking lot, or the occupied parking spaces on both sides of the road. If the property is charged, the agreed custody shall bear certain responsibilities. If there is no agreed custody responsibility, only the occupied space or space occupation fee will be charged, and it will not be liable for compensation.

Fourthly, if the owner parks in a place where the property management company does not allow parking, the property has the right to park in this place, and advise him not to park here in the future. Or charge for parking empty shoulders.

The owner can report the case to the public security organ and look for the perpetrator. If the owner does not know how to report the case, the property can assist the owner to report the case. After the public security organ assists in solving the case, the perpetrator shall pay compensation.

6. The owner can inquire from the insurance company whether to handle the vehicle scratch insurance according to the insurance situation of his own vehicle. If insured, you can also apply for insurance compensation.

7. If the owner is not the owner but the renter, it shall be settled through negotiation by both parties who sign the occupancy agreement according to the principle that whoever rents the house will benefit and be responsible. If it is broken by falling objects, whoever breaks it will pay for it.

8. About safety responsibility. Whether the property management company should bear the responsibility must review the content of the service contract signed with the owner. If there is no agreement between the two parties on the safety responsibility of the property company, then the property company will only assume the general safety responsibility, that is, deter illegal crimes through certain management measures, rather than putting an end to all illegal and criminal acts.