Nanjing residential property management regulations residential pilot work plan

The Standing Committee of the Municipal People's Congress has reviewed the Regulations of Nanjing Municipality on Residential Property Management (hereinafter referred to as the Regulations) twice in August and June of 5438+/KLOC-0 respectively. According to the plan, the regulations will be submitted to the Municipal People's Congress for deliberation and voting in June+10, 5438. In order to cooperate with the legislative work and ensure the implementation of various creation systems, the following scheme is formulated for the pilot work of the "Regulations" associations.

I. General requirements

(A) the basic idea

Guided by the problems existing in the current property management of residential quarters, select a number of representative residential quarters and carry out the pilot work of "Regulations" to create government offices, laying a solid foundation for the comprehensive and in-depth implementation of "Regulations" in the city.

(2) Basic principles

1. Territorial leadership and multi-party linkage. The pilot work follows the basic principles of "grading responsibility, shifting the center of gravity, unifying powers and responsibilities, and multi-party linkage", gives full play to the territorial leading role of district governments and sub-district offices in property management, and strives to build a comprehensive administrative supervision system for property management.

2. Overall guidance and classified implementation. According to the various systems and overall work requirements created by the Regulations, combined with the different characteristics and needs of ordinary commercial housing communities, affordable housing communities and old communities that have implemented property management, pilot work will be carried out in different categories.

3. Government guidance and market dominance. Through the pilot work, give full play to the leading role of ordinary commercial housing owners and property service enterprises, and strive to build a modern property service system with high quality service, orderly competition and standardized management; In affordable housing communities and old communities, the local government should give full play to the street management function, establish and improve a new model of community governance, and effectively resolve the current contradictions and disputes in the property field.

(iii) Main objectives

Before the formal implementation of the Regulations, with the goal of improving the administrative supervision mechanism and standardizing the market players, pilot work was carried out in the community to establish the system of property management committees, the system of joint meetings of property management, the system of emergency use of maintenance funds, and the system of third-party evaluation, and relevant supporting systems were formulated and improved.

Second, organize and lead.

The municipal government set up a leading group for the pilot work of Nanjing residential property management regulations, headed by Wu Weiguo, deputy mayor, with responsible comrades of the Municipal Real Estate Bureau, the Municipal Construction Committee, the Public Security Bureau, the Civil Affairs Bureau, the Finance Bureau, the Price Bureau, the Quality Supervision Bureau, the Environmental Protection Bureau, the Planning Bureau, the Urban Management Bureau, the Civil Defense Office and the district governments as members to organize and lead the pilot work of the city's regulations. The leading group has an office located in the Municipal Real Estate Bureau, which is responsible for the organization, coordination and assessment of daily work. District governments should set up corresponding working institutions, establish relevant working mechanisms, and solidly carry out specific work within their respective jurisdictions.

Third, the pilot content

(A) improve the comprehensive administrative supervision mechanism

1. Real-name complaint registration and handling system. Establish a real-name complaint registration and acceptance system in the pilot community, and the departments of real estate, construction, planning, civil affairs, urban management, public security, quality supervision, price, civil air defense, environmental protection, etc. will publish their contacts and contact information in the residential community, directly accept relevant complaints in the community, strengthen the handling of illegal acts, effectively resolve contradictions and disputes in residential property management, and safeguard the interests of the majority of owners.

2. Joint meeting system of property management. A joint meeting system attended by communities, public security organs, owners' committees and property service enterprises shall be established in the territorial streets of the pilot areas. , coordinate and handle major property management matters such as owner autonomy, property transfer and community construction.

3. Emergency use system of maintenance funds. Establish a green channel system for emergency use of maintenance funds in pilot communities. When there is an emergency that endangers personal safety or seriously affects the living life of the owners in the community, the owners' committee, the property management committee, the owners' assembly, the property service enterprise and the community residents' committee can put forward suggestions for emergency use of maintenance funds to the residential special maintenance fund management department. The residential special maintenance fund management department shall complete the audit within two working days from the date of receiving the written application for emergency use, and quickly activate the residential special maintenance fund.

(B) regulate the main body of the property management market

1. Implement the property management committee system. A property management committee was set up on a pilot basis in affordable housing communities and old communities. As the owners' committee of the communities, property service standards were determined and property service companies were selected according to the procedures prescribed by laws and regulations.

2. Standardize the property service information publicity system. Establish an independent accounting system and information disclosure system for property service funds in pilot communities. Property service enterprises shall regularly publish information such as residential property service fees, public income, collection and payment fees, etc., to protect the owners' right to know, and form an open and transparent owner supervision mechanism.

3. Improve the bidding system of property management. Formulate the guiding system for the owners' meeting to invite and hire property service enterprises through bidding, establish a unified bidding information publishing platform in the city, and build and manage the city's property evaluation expert database. All streets and communities guide and encourage owners' congresses and industry committees to openly and transparently select and hire property service enterprises through the city and district bidding platforms. All districts shall implement supervision and management of bidding according to law, earnestly safeguard the legitimate rights and interests of tenderers and bidders, and promote fair and orderly competition in the property management market.

(C) Cultivate the third-party asset appraisal market

1. Build a platform. Pilot the establishment of a third-party evaluation system for property services to provide professional evaluation services for the quality and cost of property services, the parts used by the property and the management status of facilities and equipment used by the property. Further improve the Nanjing property management industry expert database and hire experts to guide the work.

2. Training institutions. Actively cultivate third-party assessment agencies for property services, formulate measures for the management of third-party assessment, clarify the procedures, methods and related requirements for third-party assessment agencies to carry out related activities, and rely on Nanjing property management industry expert database to guide the third-party assessment work in pilot communities.

3. Evaluation guidance. When there is a dispute between the owner and the property service enterprise on the quality and cost of property service, guide the owner and the property service enterprise to entrust a third-party evaluation agency to evaluate the quality and pricing of property service in the pilot community, improve the professionalism of the owner's autonomy activities, and effectively resolve the contradictions.

Fourth, organize the implementation.

(1) Preparatory work for the pilot (before the end)

1. According to the implementation principle of classification, 1 1 Before the end of the year, the district governments will take the lead in determining and reporting the residential communities that meet the requirements of the pilot content (the pilot communities reported by the six districts in the main city should include ordinary commercial housing communities, affordable housing communities and old communities, with at least five in number).

2. After the pilot community is determined, the Municipal Real Estate Bureau shall, jointly with the district governments, determine the detailed pilot scheme of each pilot content according to the characteristics of the community, and study and formulate relevant safeguard measures, and report them to the municipal government before the end of 12.

(two) to carry out pilot work (first half)

After the "Regulations" were passed by the Municipal People's Congress on June 5438+ 10, all relevant units started the pilot work according to the requirements of the following nodes:

1.2 Before the end of the year, a property management committee and a joint meeting system will be established in the pilot community (focusing on affordable housing and old communities). (Responsible unit: district governments)

2.3 before the end of the month, the establishment of administrative complaint acceptance publicity system in the pilot areas. (Responsible unit: district governments and relevant municipal departments)

3. Before the end of March, start the green channel pilot of emergency maintenance funds in the pilot community. (Responsible unit: district governments)

In the fourth quarter, an expert database of Nanjing property management industry was established and published, and the first batch of third-party property appraisal institutions were published. (Responsible unit: Municipal Real Estate Bureau)

In the fifth quarter, pilot projects such as property management bidding, third-party evaluation of property service quality, and guidance for the establishment of owners' meeting were launched. (Responsible unit: Municipal Real Estate Bureau and district governments)

(3) pilot summary and promotion

Before the formal implementation of the "Regulations", the municipal leading group for pilot work evaluated and summarized the effectiveness of the pilot work carried out by all relevant units, and combined with the publicity and implementation of the "Regulations", promoted the pilot work experience in the city.

Verb (abbreviation for verb) protection

(1) Improve organizational leadership and strengthen overall coordination. The district government should set up a leading group for district property management, with the main person in charge of the district government as the leader, the district head as the deputy leader, and the relevant district administrative departments and sub-district offices (township people's governments) as member units. District-level leading groups should hold regular working meetings to study and deploy pilot tasks and coordinate and solve major problems.

The property administrative departments of all districts should be clear about the leaders in charge of the pilot work. The relevant streets involved in the pilot community should set up independent property management institutions to ensure the full-time property management personnel.

(B) the establishment of grading assessment, strengthen post responsibility. The municipal government shall establish a quarterly meeting system and assessment notification mechanism for the pilot work of regulations. Starting from 65438+February, the municipal pilot work leading group will organize quarterly assessment on the promotion of pilot work by all relevant units and the establishment of property management assessment mechanism in the district government, and regularly assess, supervise and report the performance of duties by relevant management departments and sub-district offices.

(3) Arrange financial funds and strengthen training management. City, district to establish and improve the working mechanism of special training, financial departments at all levels in accordance with the requirements of laws and regulations to arrange special funds for publicity and training, the purchase of third-party services, and guide the establishment of community owners' organizations and other pilot work. The Municipal Finance Bureau arranges special funds to give financial support to areas where the pilot work has been completed well by means of awards instead of subsidies.

City and district property departments should strengthen the policies, regulations and special business training for grassroots property management and service personnel, improve work efficiency, and effectively ensure the smooth progress of the pilot work.

attached table

Nanjing residential property management regulations pilot community declaration form

cell name

address

community types

Building area (ten thousand square meters)

lead time

Owners' organization

Management situation

Selection of pilot system

■ Real-name complaint registration and handling system □ Property management liaison meeting system

□ Emergency use system of maintenance funds □ Property management committee system

□ Property Service Information Publicity System □ Property Management Bidding System

□ Third-party property service quality evaluation □ Third-party property service fee pricing evaluation

□ Establishment of Owner's Organization through Third Party Consultation □ Others:

Street declaration opinions:

(official seal)

Date:

Regional bureau declaration opinion:

(official seal)

Date:

District government audit opinion:

(official seal)

Date:

Remarks: 1. Fill in the community type as ordinary commercial housing community, affordable housing community or old community.

2 management fill in the name and management mode of the current management unit of the community.