What is the responsibility of the property when the basement is flooded?

The property is liable for compensation. The basement leaks water, which belongs to the public area, and the property is responsible. If there are potential safety hazards in the property, which endanger the public interests and the legitimate rights and interests of others, the responsible person shall timely repair and maintain it, and the relevant owners shall cooperate.

The property management company is responsible for the leakage of the pool area, but if it is caused by the owner's personal reasons, the property management company is not responsible, and all losses shall be borne by the owner.

If you find a leak in the basement, you must remember to move all the things out in time. Don't put anything in the basement for half a month, because there is no sunlight in the basement, it will be too humid anyway, and after the leak, the indoor humidity is very high. If you put things in the basement, the damage to them will be very great. The property should provide all quality maintenance services to the owners. If the owners have paid property fees or caused losses due to poor maintenance, they can be held accountable. Of course, if the property refuses to pay compensation, the owner can sue the property company.

To sum up, when there is water leakage in the basement, the first thing to look at is the leaking place. If the leak is in the public pipeline, the property is responsible for maintenance. If there is water leakage after the renovation of your home, the property will not be managed in this case. Therefore, it is suggested to observe the water leakage in the basement first, and then go to the corresponding department to solve it.

Legal basis:

property management regulations

Article 2:

The term "property management" as mentioned in these Regulations refers to the activities of owners and property service enterprises to maintain, conserve and manage houses, supporting facilities, equipment and related sites by hiring property service enterprises to maintain environmental sanitation and related order in the property management area.