Job Recruitment Website - Property management - 202 1 Safety Work Plan of Business Department in the Second Half of the Year
202 1 Safety Work Plan of Business Department in the Second Half of the Year
202 1 safety work plan of the business department in the second half of the year. In order to strengthen management, enhance employees' safety awareness and service concept, and further improve employees' safety prevention ability and service level, under the leadership of the general manager, the working principles of "safety first, prevention first" and "tightening inside and loosening outside" are earnestly implemented around the overall goal in the second half of the year. Always adhere to the working route of "mass prevention and mass treatment" and "combination of civil air defense technology and defense", fully implement the safety responsibility system of "who is in charge and who is responsible", actively do a good job in safety prevention, maintain public order, strive to achieve the service goal of "guests' complete satisfaction" and create a good business management environment. The specific work plan is as follows:
1, from the internal management, improve the comprehensive quality of safety.
Establish a target management responsibility system, decompose and implement tasks at different levels, effectively solve the passive situation of doing or not doing, doing well and doing poorly, and play a role in encouraging the advanced and urging the backward. Make annual work goals, and divide all tasks into teams and employees, so that everyone has goals, tasks, pressure and motivation.
2. Strive to improve the professional quality, enhance the ability to deal with emergencies, and cultivate a disciplined and tenacious security team.
First of all, do a good job in ideological work, strengthen business training, and cultivate employees' idea of being hard-working and loving their homes. Managers at all levels should integrate into team members and train with them in order to find and solve problems in a targeted manner. Secondly, enhance service awareness and improve customer service ability. At work, we should respect guests, take the initiative to say hello and be polite. No matter how busy you are, you can't neglect or neglect your guests. We must serve attentively, pay attention to details and pursue perfection. Be sure to pay attention to strategy, understand guests and respect them. To treat unreasonable demands or unwarranted accusations from guests, we should adopt the method of guidance and influence, and we should not directly conflict with guests. Educate employees to understand from the heart that everything we do is to satisfy our guests.
3. Take advantage of the industry to strengthen the safety information work.
First of all, in accordance with the requirements of the public security and fire departments, give full play to the functions of the security department, strictly manage and require, and earnestly implement various safety precautions to ensure normal order. Secondly, strengthen communication with public security and fire departments, help good people, and further purify the public security environment. Eliminate all kinds of unsafe hidden dangers in time, effectively curb all kinds of accidents, and ensure the safe and smooth fire control work.
4, strengthen the maintenance of various facilities and equipment, improve the safety work efficiency.
First of all, improve the maintenance system and clarify the maintenance responsibility. According to different equipment and different areas, define the maintenance responsibility and workflow, and ensure that the equipment is managed everywhere and the parts are protected. Secondly, make a specific maintenance plan to ensure that the equipment can be maintained within the specified time. Third, implement correct maintenance technical standards, take technical parameters as the core, accurately reflect the operation status and maintenance of facilities and equipment, and improve the overall maintenance level. Strengthen the professional quality and level of fire inspectors and ensure the orderly maintenance of facilities and equipment with excellent professional skills. In order to strengthen management, enhance employees' safety awareness and service concept, and further improve employees' safety prevention ability and service level.
5. Do a good job of coordination and strengthen the fire safety awareness of the employees of the owner's unit.
Widely carry out fire safety publicity and education, and carry out fire publicity activities in a form that everyone likes to see and hear, so as to popularize fire knowledge. Cases with typical educational significance should be reported to the owners in time to form interaction, so that everyone can fully understand the dangers of fire and enhance their consciousness of doing a good job in fire safety.
In short, we should continue to deepen management, cultivate the professionalism of the new era, encourage security guards to continue to adhere to the spirit of self-pressure, hard work, high standards and strict requirements, combine the spirit of daring to try with the scientific attitude of seeking truth and being pragmatic, and strive to create a new image of efficient, pragmatic and civilized security guards. Open up new ideas, boldly reform, complete the task of generating income, and do a good job in escorting China's development.
202 1 The security work plan of the business department in the second half of the year aims to strengthen management, enhance the awareness and service concept of security guards, and further improve the security guard's security prevention ability and service level. Conscientiously implement the work policy of "safety first, prevention first", always adhere to the work route of "humanized management concept" and "combination of civil air defense technology and defense", fully implement the safety responsibility system of "who is in charge, who is responsible", actively do a good job in the company's safety prevention, maintain the public order of the warehouse, and create a good management environment for the company.
First, do a good job in stabilizing security personnel and control brain drain.
1. Strengthen the ideological and political education of the team members, educate the team members to recognize the employment forms at the present stage, cherish the hard-won job opportunities, repay them with a responsible attitude towards the unit, themselves and their families, correct their work attitude and actively do their jobs.
2. Strengthen communication with team members, point out the direction of work development, and point out that opportunities are won by yourself. With the rapid development of the company, there are many opportunities to improve the enthusiasm and sense of responsibility of team members; Care about the daily life of team members, help them solve some practical problems and improve their sense of identity with the security profession and the company collective.
3, from the internal management, improve the comprehensive quality of safety. Establish a target management responsibility system, decompose and implement tasks at different levels, effectively solve the passive situation of doing or not doing, doing well and doing poorly, and play a role in encouraging the advanced and urging the backward. Make annual work goals, and divide all tasks into teams and employees, so that everyone has goals, tasks, pressure and motivation.
Two, strengthen the daily management and training of team members, and strive to improve the ideological quality and professional skills of security team members.
1, strictly implement the company's rules and regulations, strengthen secondary training for new employees, and let security guards adapt to property management as soon as possible; Pay attention to the supervision of the players' on-the-job status, strictly implement the normal work through the security squad leader, and improve the effectiveness of management.
2. Strengthen the professional training of players, including queue training, physical training, fire fighting training, etiquette, vehicle management, goods management, laws and regulations, etc. , pay attention to the diversification of training forms, combine centralized teaching with job guidance, combine theoretical teaching with practical operation, so that security guards can master business skills skillfully and meet the needs of property safety work.
3. Pay attention to the ideological and political education of the players, strengthen the training of laws and regulations, and actively train the players to abide by the Law of People's Republic of China (PRC) on Public Security Administration Punishment, the Traffic Safety Law of the People's Republic of China and the Criminal Law. Guide the team members to improve their ideological understanding and enhance their political consciousness. Prevent players from breaking the law and discipline.
4. Encourage employees to actively study and pursue progress. Pay more attention to the players who are active in work, have certain management ability and have the basic qualities of managers, and guide them to develop to a higher level.
Third, pay attention to maintaining safety facilities and equipment to ensure that monitoring and fire fighting facilities are in good condition.
1. Actively cooperate with the engineering department of the management office and the maintenance unit to inspect and test the building fire protection facilities and equipment (fire engines, fire broadcasting, smoke temperature sensors, automatic sprinkler systems, fire shutter doors, fire protection equipment, key fire protection areas of buildings, etc.). ). If there is any problem, the maintenance unit will handle it in time. If it cannot be solved, the maintenance party will issue a report and submit it to the management office and the community owner for review.
2. Cooperate with the engineering department of management office to inspect and test the building security system (monitoring screen, manual control of elevator, double protection, patrol and emergency video, etc.). ) Regularly or irregularly, repair the existing problems in time.
3. On the premise of the failure of "fire protection and security" facilities and equipment, strengthen the management of "civil air defense" to ensure the safety of all aspects of the building as much as possible.
Fourth, standardize personnel access management to ensure that there are no loopholes in personnel management.
1, the central control, the lobby and the mobile patrol team cooperate closely to strengthen the management of suspicious, stolen goods and lost personnel in the building and on each floor, and do a good job in stopping and guiding them in time.
2, the lobby, garage on duty to strengthen the supervision of construction personnel entering the building, in strict accordance with the system, with the construction certificate (a certificate) clearance.
3. After the first customer confirmation, arrange the team members to guide and guide the whole process until the end and the personnel leave.
4, in non-office hours (at night, weekends and national holidays) to enter, in and out of the community personnel registration, and coordinate with the central control to confirm.
5. Office workers from outside the building (such as handling provident fund and other businesses) have foreman and lobby staff to ask and give guidance in time, strengthen the management of public areas and maintain the daily order of the community.
Five, strengthen vehicle safety management, maintain the normal traffic order in the area, and ensure vehicle safety.
1. Vehicles entering and leaving the garage should follow the prescribed road and speed.
2. When the vehicle enters, carefully check the pass and vehicle condition, and register the entry and exit time.
3. Check the condition of vehicles parked in the underground garage and overnight vehicles every day, contact the owner in time when problems are found, and register.
4. If foreign vehicles want to enter the community, they should ask the reason in advance. If they can be released, they should inform the security guard in the lower garage to specify their parking position.
Six, do a good job in the management of goods in and out, control the loss of goods.
1. When residents in the residential area want to take things out, they need to issue an item out card, which must be stamped by their unit. Security personnel can only release them after checking and confirming at the entrance and exit, and the outgoing cards will be summarized and submitted to the department for filing.
2. When the construction unit in the residential area wants to ship the goods, it shall issue the goods delivery card, and the delivery card must be signed by the person in charge of the construction or sealed by the unit. The security guard releases the goods after checking and confirming at the entrance and exit, and the outgoing cards are summarized and submitted to the department for filing.
3. The owner brings the tenant's belongings into the community.
4. The players in each position should accurately guide the way and route according to the actual situation, and be accompanied by a special person.
Seven, strengthen community fire safety management, put an end to fire hazards.
1. Strengthen the fire safety training of security personnel, improve their fire safety awareness and fire fighting business skills, and establish a volunteer fire brigade: the security supervisor is the fire safety administrator, and all the staff in the management office are volunteer firefighters. The leaders of the tenants in the residential area are the persons in charge of fire safety in their own units, and are responsible for the fire safety work in their respective areas. Fire control work should carry out the policy of "prevention first, combining prevention with elimination".
2. The responsibilities of the person in charge of fire prevention and obligatory firemen are:
A. Seriously implement the hotel's fire protection regulations and the instructions of the superior fire protection work, carry out fire protection publicity and popularize fire protection knowledge.
B. Seriously implement the hotel fire regulations and superior fire instructions, carry out fire prevention publicity and popularize fire prevention knowledge.
C. Regularly check the fire safety work, correct fire violations and rectify fire hazards.
D manage fire-fighting equipment, especially indoor fire-fighting equipment, and check it regularly to ensure that all kinds of equipment and devices are in good condition. Safety exits should be kept clear at all times.
E the engineering department is responsible for managing the fire pump and fire elevator, and operating and maintaining them regularly to keep them in good condition.
F the fire monitoring center of the security department implements 24-hour monitoring.
G. After receiving the fire alarm, the volunteer firemen shall promptly start the fire control facilities to put out the fire while giving an accurate alarm to the fire control institutions, and assist the fire control department to find out the cause of the fire.
3. Formulate emergency plans and organize drills: The security department formulates fire emergency plans according to the fire demand and fire safety situation of the community, and security personnel and personnel participating in fire drills must be familiar with the contents of the fire emergency plans. Conduct regular fire drills according to the fire emergency plan. Make all employees know not only the fire safety knowledge of working environment and post, but also the fire safety knowledge of some public gathering places. So that all employees can truly "understand four things" and "know four things".
Security Work Plan of Sales Department 202 1 The completion of property security work in the second half of the third year has made me more yearning for my responsibilities. After all, this kind of work of maintaining property order can really give people a sense of accomplishment after hard work. In fact, when I finished my task at this stage, I couldn't help thinking about how to carry out property safety work in the second half of the year. To be sure, I still need to keep learning in security work to meet the requirements of property leaders, so I made a plan for the second half of the year, hoping that through this tempering, I can grow into a qualified property security guard.
Strengthen the management of residential parking lots and deal with daily property inspection. Among them, due to the expansion of the residential parking lot and the installation of new automatic checkpoints, it is natural to pay special attention to avoid being occupied by other vehicles when standing guard in the parking lot, and foreign vehicles must also be registered accordingly to avoid negative impact on the property. As for the daily patrol, it is mainly to check the floors of public facilities and residential buildings, especially whether the use and cleaning of elevators are implemented, which requires the security guards to check themselves. After all, this kind of work is not handled well, and it is difficult to have corresponding room for progress in the second half of the year.
It is necessary to publicize fire safety knowledge and post various property notices. Especially in Xia Dong season, it is necessary to explain the importance of safe use of fire to the owners, so as to avoid accidents, and focus on providing some help to the owners who live alone. This will not only bring a good image to the property, but also exercise their sense of responsibility for security work. As for the notice of property fee collection or plant pruning, it will be posted on the bulletin board at the entrance of the community and nearby to inform the owners that although this kind of work seems out of place with the responsibility of property security, it can exercise their design ability and good understanding of copywriting.
Through the follow-up training, learn the advanced management methods of security in other property companies and improve their own ability. In this regard, we can make suggestions with the security team leader and carry out corresponding training work in the second half of the year, especially how to use our own ability to safeguard the interests of the property community, which is the problem that security guards need to think about, instead of pinning all their hopes on the video of monitoring equipment, which will make us all lazy and need more. Therefore, in addition to traditional learning, we should also train our own observation ability and try to figure out the psychology of strangers wandering in the community. Through regular meetings between security guards, we should also be able to improve our ability to check for leaks and fill gaps.
The development of property security mainly depends on my own seriousness and sense of responsibility, so I will keep the style of striving for progress in stability and devote myself to the construction and development of property communities. At least in the second half of the year, I will play the role of property security, in order to get the approval of leaders and owners.
Sales Department Security 202 1 Work Plan for the Second Half of the Year Although I became a property security guard at work, I never slacked off. After all, only diligent treatment will not disappoint the leaders of property companies. With the end of the current work, it's time to plan the tasks for the second half of the year. After all, for the development of property management companies, as one of them, I need to go all out to avoid being eliminated by the security team. I also hope that through the formulation of this plan, my property security work will be easier.
In the past, when doing security work, the key point was to register in the guard room. Although this can increase my copywriting ability, it cannot reflect the advantages of property security work. In fact, when I ignore the daily patrol work, it means that my work direction has deviated. Therefore, in order to improve, I will strengthen the patrol of the property community in the second half of the year. In particular, the patrol of each floor can play a very good gain effect on the development of anti-theft work. However, since I didn't pay attention to the development of this kind of work in the past, the development direction will deviate, so after I realized the shortcomings of this kind of situation, I naturally need to use the working time in the second half of the year to correct it.
At present, the management of the property parking lot needs to be strengthened, especially after the recent renovation. Therefore, in the second half of the year, the vehicle management should master the operation mode of the guardrail. After increasing the restrictions on vehicle travel, it will naturally not bring inconvenience to the owners of the community. In addition, the parking fee system should be able to prevent illegal parking by non-community residents. After all, even if this has never happened before, we should be vigilant to avoid losing money in security work.
In order to realize the limitations of your career in advance, it is necessary to strengthen the study of security work. Although this can be solved by training, it is still not enough. So learning can be solved by watching online tutorials and discussing with colleagues. The former can learn from the advanced ways of security work of other property companies, while the latter can enhance the cohesion of the security team. At the same time, find out the weakness of your work. After all, compared with their own hard thinking, colleagues can often find out the shortcomings, not to mention that it is obviously cost-effective to improve their rigor in handling security work through these methods.
The accumulation of security work in the past is undoubtedly a place to be proud of in my career, but because of this, I need to inherit it in the second half of the year to be worthy of the responsibility of property security. Facing the challenges in security work, I will make a plan and go all out to get the approval of the company leaders.
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