Job Recruitment Website - Property management - Look behind the house.
Look behind the house.
As a residential property, it is almost impossible to provide 100% good service to the owners. I believe everyone can understand this. After all, it is difficult for many owners to communicate with each other. However, if the owners safeguard their legitimate rights and interests and the property marks the owners who defend their rights as unruly, it really violates professional ethics. In any case, the property should handle this matter with the attitude of serving the people, not with emotions.
The housekeeper of a community in Changsha posted a survey form on WeChat group.
The property manager of a residential area in Changsha, Hunan Province made a statistical table of satisfaction survey. Unexpectedly, this form was sent to the owners by mistake, and the owners suddenly exploded. As the owner of a residential area, I actually cooperate with property management, because I feel that their work is not easy. Sometimes it's hard to see the property manager being made difficult by some unruly owners. It's hard to see.
The housekeeper thinks the master is unruly.
The reason why the housekeepers in Changsha community arouse the owners' emotions is because many people have been classified as unruly in this form. And these so-called unruly people, in fact, only see that businesses use the public * * * area, and some owners build it illegally. There are still some problems that the owners complain because they think the hygiene is not up to standard. I didn't expect the people in the property to regard these people as a thorn in the side and a thorn in the flesh, and they also made special remarks.
What's the catch behind this?
In fact, what is reflected behind this incident is that there has been no reconciliation between the property and the owners. The owner believes that as a property, it should solve some bad problems in the community for the owner. However, the property owner thinks that it is much ado about nothing, which shows that there are still some problems in the property management of this community.
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