The heating in the house is broken. What if the property says it's none of their business?

It belongs to the management scope of the property management company and can be solved through negotiation or law.

The main responsibilities of the property management company:

1. Property maintenance management: A property management enterprise shall carry out maintenance and technical management on the properties it manages according to the national property management standards, including house safety and quality management, house maintenance technical management, house maintenance and construction management;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3. Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so that it can meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

4. Property management safety: Property companies should take various measures to ensure the personal and property safety of owners and users of houses, manage the public security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.

If the owners think that the property management company in their community is not responsible enough, they can put forward rectification opinions to them or report them to the relevant departments. If the problem still cannot be solved, you can put forward opinions to the owners' committee, and some owners' committees decide whether to dismiss the property company and choose a new property management enterprise.