Summary of hospital work

A full working life, inadvertently passed. Looking back on this period, our working ability and experience have grown, so we should do a good job summary. So how is the general work summary written? The following is a summary essay of hospital work compiled by me, which is welcome for your reference and I hope it will help you.

Summary of Hospital Work 1 Since the launch of the "Hospital Management Year" activity, the Fourth People's Hospital of Xiangfan City, according to the requirements of the higher health administrative department, has carried out the theme of "taking patients as the center and improving the quality of medical services", insisting on giving priority to highlighting the nature of public welfare, pursuing social benefits and safeguarding the interests of the masses, and persisting in building a long-term mechanism for hospital management to improve medical quality, ensure medical safety, improve service processes, eliminate unreasonable charges and strengthen. After 1 year's efforts, the management level and medical service quality have been greatly improved, ensuring the sustained and benign development of the hospital, and the patient satisfaction rate has increased year by year. The work of the past year is now reported as follows:

First, improve the medical system and standardize hospital management.

According to the requirements of management year activities, the hospital has re-established five categories of rules and regulations on the basis of the original rules and regulations: administration, medical care, nursing, finance and responsibility. In order to ensure the implementation of the system, clear assessment rules have been formulated, such as clinical medical assessment rules, clinical medical technology assessment rules, nursing quality assessment rules, service quality assessment rules and so on. The content involves practicing according to law, medical quality, medical safety, prevention and treatment of infectious diseases, pharmaceutical affairs management, instruments and equipment, medical supplies, hospital infection, emergency plans for public health emergencies, etc.

The second is to pay close attention to medical quality and ensure medical safety.

10, the hospital readjusted the two-level network of medical quality management committee and department quality control, and formed a quality management system of hospital control and department control. At the same time, the Pharmaceutical Affairs Management Committee has strengthened the supervision of clinical medication and the monitoring of hospital sensation, and basically established the organizational system of hospital medical quality management and continuous improvement.

According to the "Implementation Measures for Medical Quality Evaluation", the hospital defined the medical quality reward and punishment system, conducted monthly inspection and evaluation, and rewarded performance according to scores. As the first person in charge of medical quality and safety, the dean insists on putting medical quality and safety on the important agenda of daily work, and reports, analyzes and evaluates the quality problems and unsafe hidden dangers found in time by means of hospital administrative rounds, percentage assessment and medical quality evaluation, and puts forward feasible rectification opinions. Organize the heads of medical department, quality control room, nursing department, hospital infection department and other functional departments to randomly check the quality management, medical documents, rational drug use and medical operation procedures of each department every month, paying special attention to the key monitoring and management of acute, critical and severe patients, major surgical patients and blood transfusion patients. Timely feedback the problems found and urge the rectification; The person in charge of the clinical department earnestly implemented the 13th National Congress of the hospital core medical system, and regularly carried out business study, difficult medical record discussion, death medical record discussion, consultation, preoperative discussion, new technology and new project development, etc. At the same time, medical errors and accidents were registered and handover was strictly recorded.

In order to ensure medical safety, the hospital signs a target management responsibility letter with the directors of various departments every year, which defines the responsibilities, requirements, objectives and reward and punishment measures of medical safety. Seriously accept patients' complaints, so as to record, handle and give feedback. Due to the safety precautions in place, the hospital has carried out hospital management for years, and no major mistakes have occurred, putting an end to accidents.

Third, improve the service function and improve the medical level.

In order to cope with public health emergencies, our hospital has formulated emergency plans for public health emergencies and emergency rescue plans for acute, critical and severe patients, which has improved the success rate and cure rate of emergency, critical and severe patients. By May this year, an emergency room was established. Up to now, a total of 103 patients have been treated, which has effectively improved the ability of medical first aid.

In order to better serve the broad masses of the people, the hospital has continuously enhanced its service awareness and improved its service quality and technical level. Maintain technical cooperation with many authoritative medical institutions in China, enjoy talent advantages, and invite experts from Wuhan tongji hospital, Union Medical College Hospital, Provincial Maternal and Child Health Hospital and Provincial People's Hospital to sit as academic leaders; Make every effort to create a series of characteristic departments to basically meet the diagnosis and treatment needs of patients with common diseases, frequently-occurring diseases and intractable diseases; Advocate "painless and minimally invasive" characteristic treatment. On the basis of the original medical equipment, new cutting-edge scientific and technological equipment, such as laparoscopy, hysteroscopy, cystoscope and large C-arm X-ray machine, were equipped to apply a series of minimally invasive operations in gynecology, surgery and infertility to the clinic and serve the new rural cooperative medical system. And successfully carried out a number of large-scale and difficult bone and surgical operations, such as the resection of intraductal tumors such as cervical vertebrae/thoracic vertebrae, and the surgical effect reached the advanced level in China.

Fourth, reduce the burden on the masses and do a good job in popular support.

In the process of medical service, the hospital takes solving the problem of "difficult and expensive medical treatment" that people are most concerned about as a breakthrough, and insists on treating diseases, rational examination, rational drug use and rational materials use. Standardize charging behavior and publicize price information. Always put social benefits in the first place and actively invest in community public medical services. For example, in the construction of urban medical and health work, our hospital actively invested in "community service centers", sent doctors and medicines to the community, and provided free training and technical guidance to community medical personnel. Take the lead in setting up a vct voluntary counseling and testing clinic in Xiangcheng District to provide a standardized service platform for AIDS counseling, testing and care for relevant people in Xiangcheng District; Establish hand, foot and mouth disease prevention clinics, and regularly organize medical personnel to go deep into the communities under their jurisdiction to carry out health surveys and publicize prevention knowledge; Provide "seven exemptions and ten preferential policies" for low-income patients, and give 20% discount for outpatient treatment for patients with new rural cooperative medical system on the basis of reimbursement according to the policy; Go to community and township clinics to send doctors and medicines from time to time; Actively carry out health education, popular science propaganda, popularize disease prevention knowledge, and constantly improve citizens' health awareness, which has achieved good economic and social benefits.

In 10, the number of outpatients in our hospital was nearly 40 thousand, and the number of inpatients reached 1900, an increase of nearly 8% compared with last year. At the same time, we also clearly realize that there is still a certain gap between the current health work in our hospital and the requirements of the health department and the needs of the broad masses of the people. Based on the principle of "consolidating advantages and developing steadily", we should further emancipate our minds, keep pace with the times, work hard and be brave in innovation, constantly improve the quality and technical level of medical services, create a new situation in health reform and development, and work hard to promote the health of the people in the whole region and build a well-off society in an all-round way!

Summary of Hospital Work in the First Half of 20xx Under the correct leadership of the Municipal Disabled Persons' Federation and under the careful guidance of the Municipal Health Bureau, our hospital has comprehensively implemented Theory of Three Represents's theory, established and implemented the people-oriented Scientific Outlook on Development, closely focused on the "five unshakable" goals formulated at the beginning of the year, further enhanced the awareness of leadership, innovation, opportunity and quality of hospital staff, persisted in pursuing social benefits and safeguarding the interests of the masses. Building a harmonious doctor-patient relationship is the first priority. By strengthening internal management, building a long-term mechanism, improving competitive strength and enhancing the image of the hospital, Qi Xin made concerted efforts, pioneering and innovating, solidly promoted hospital materials and office decoration, built new laundry rooms, installed air conditioners in rehabilitation training rooms and outpatient clinics, provided patients with comfort and beautified the environment, and the overall level of the hospital was significantly improved.

Summarizing the work in the first half of the year, we get the following enlightenment:

First, build a long-term mechanism to promote the sustainable development of hospitals.

The first is to establish a lasting learning mechanism. Construct and constantly improve the learning mechanism to ensure the establishment of a learning hospital to develop on a healthy and sustainable track. Organize once a week to concentrate on studying two books, Self-motivation and No Excuses, and make records to accumulate experience.

Execution is a long-neglected theme. There are countless people with outstanding wisdom, but only those who know how to realize wisdom can succeed; Countless enterprises have great ideas, but only those companies that know how to realize them will succeed. In order to further improve the management ability of middle-level cadres in our hospital, middle-level cadres were organized to watch and learn the video "Winning in Execution" by the famous doctor Professor Yu Shiwei, with a total of 6 discs. Through the study, it caused great repercussions, and the middle-level cadres of the whole hospital exchanged their experiences after learning Win in Execution. And apply what you have learned in your work.

The second is to establish a long-term mechanism of duty supervision: supervision is an internal evaluation mechanism of medical quality construction in our hospital, which has been institutionalized and standardized after half a year's implementation. Employees take turns on duty to supervise the week, and the interaction management mechanism of directors managing employees and employees managing directors is implemented. The inspector on duty regularly or irregularly inspects the medical documents, medical processes, service processes, organizational discipline, environmental sanitation and other aspects of each department every day, and urges them to improve. In order to implement the duty week system, our hospital issued the Weekly Attendance Register, which made it clear that the supervisor of duty week should register in time during the inspection, announce the summary of duty week at the middle-level meeting every Friday, and submit it to the office for review, appraisal and filing on time.

Second, change ideas, implement the sunshine project, and further deepen the reform of the personnel system.

At the beginning of this year, our hospital implemented open competition for posts, which opened the prelude to the reform of hospital personnel distribution system. The reform of personnel distribution system has been further deepened from the perspective of establishing a new mechanism for selecting and appointing cadres with talented people and full of vitality. The hospital launched an open competition for the appointment of department directors and established a good employment mechanism for the survival of the fittest. This has effectively enhanced the sense of post responsibility of middle-level cadres and departmental personnel, strengthened departmental management and further improved their health.

An open, fair and just talent selection and recommendation mechanism has been established, which broadens the horizon of cadre selection, broadens the road of "talent", allows new employees to see the growth of their careers, plays an incentive role, and further increases the sense of responsibility, mission and management ability of cadres. This also makes the hospital's government affairs more and more open, just and fair.

The third is to improve the system, the system innovation has achieved initial results, and the quality of medical services has been continuously improved.

At the beginning of this year, our hospital established and improved many rules and regulations, such as the establishment arrangement of inspection team, duty week system, study system, department personnel interaction system, attendance and discipline inspection system, department director's responsibility, punishment system, etc., which made the hospital's work on an institutionalized, standardized and scientific track. System innovation further mobilized the enthusiasm of hospital cadres and workers and promoted the construction of harmonious hospitals. In just half a year, a new atmosphere appeared in the hospital.

Fourth, improve the professional and technical level and highlight the brand.

High-quality and high-level medical service is an important index for patients, their families and society to evaluate hospital satisfaction. Our hospital has always regarded strengthening medical quality management, improving professional and technical level and building technology brands as the focus of building a hospital that people are satisfied with.

1, further implement the medical record management system, hospital medical record writing, outpatient medical records, course records and other system specifications, supervise regularly, find problems, formulate measures and improve them.

2. Promote the hospital with science and technology, and enhance the development potential of the hospital. Our hospital has implemented the strategy of rejuvenating the hospital through science and technology, and increased the training of talents by introducing and going abroad, and achieved remarkable results.

Five, adhere to service innovation, into the humanistic care

Service is not a mantra, but practical action. Under the concept of "people-oriented", our hospital is based on "all for patients, all for patients and all for patients", facing the competition of medical services, we put forward medical service innovation, integrate modern humanistic culture into the hospital, and create a high-level service concept and humanistic care.

The service concept of "patient-centered" is deeply rooted in people's hearts, the competition among departments is healthy, harmonious and orderly, and the spirit of cooperation among departments is constantly enhanced, forming a good situation of joint management of service, quality, benefit and management, and the spirit of cooperation and team spirit are constantly emerging.

The service of "three transformations, five hearts and six one" was implemented, that is, standardization of facility management, standardization of service and family-oriented ward. Offer a cup of boiled water, a bunch of flowers, a greeting card, a handkerchief, a smile and a greeting to the patient with sincerity, love, care, care and sincerity. For example, help patients to drink water, take medicine and wash, take a bath, wash their hair, cut and shave male patients, handle urine and urine, turn over and pat their backs, help them get out of bed, answer patients' calls, make beds, and maintain ward order. Let family members work with peace of mind when sending patients to hospital for treatment, and let patients feel at ease. From outpatient to ward, from admission to discharge, from front to back, medical staff can use it.

At the time of discharge, he also explained matters needing attention to patients or their families, gave guidance on rehabilitation, health care, medication, diet, exercise, review and other issues, followed up key patients, and carried out on-site service, which was welcomed and praised by the majority of patients and their families.

Sixth, pay attention to the construction of hospital culture and show the characteristics of our hospital.

Cultural construction is playing an increasingly important role in modern hospital management. The core of cultural construction is to use intangible forces such as faith and morality to advocate people-oriented and morality-oriented, and establish the best image of the hospital.