Is the property front desk easy to do or the housekeeper easy to do?

These two kinds of occupations are easier to do at the property front desk.

The main duties of the property front desk include but are not limited to receiving visiting customers and owners, and handling daily consultations and complaints; Responsible for the collection, recording and statistics of property fees; Maintain data input and update of property management system; Assist in organizing community activities and issuing notices; Telephone answering, transferring and recording.

The service scope of the property manager is wider, and the work content is more complex and diverse. Its work includes providing all-round customer service and solving various problems encountered by the owners during their stay, such as maintenance, decoration and use of facilities.

Manage the daily operation of the property, coordinate the work of various departments and ensure the quality of property service; Responsible for owner satisfaction survey and continuous improvement of service quality; Handle the complaints and disputes of the owners and maintain a good community environment; Participate in the formulation and implementation of various rules and regulations of community management.