How to deal with illegal buildings on the roof and repeated reports? Because I filed a complaint with 12345.

The illegal building on the roof should complain to the local urban management department.

The property company shall inform the owner that its behavior violates the provisions of the management agreement; Demolition by the owner within a time limit; Owners refused to dismantle, report to the owners' committee, handled by the owners' committee; Forced demolition by the property company after obtaining the authorization of the owners' committee; Punish the owner according to the management regulations when necessary. Damage caused by the fixed connection of the owner's building or the removal of embedded parts shall be borne by the owner, and the repair costs shall be borne by the owner.

Damage caused by improper operation of forced demolition of buildings by the property management company shall be borne by the property management company, and the expenses shall be borne by the property management company. If the damage is the original damage found on the roof when the building is demolished, the damage repair shall be undertaken by the property management company as the expenditure for specific maintenance. Need to repair, shall be borne by the maintenance funds. Consumers' associations should conscientiously perform their duties of protecting the legitimate rights and interests of consumers, listen to their opinions and suggestions, and accept social supervision.

Article 293 of the Civil Code of People's Republic of China (PRC) * * * The construction of buildings shall not violate the relevant national engineering construction standards, and shall not interfere with the ventilation, lighting and sunshine of adjacent buildings.

Article 286 The owner shall abide by the laws, regulations and management regulations, and the relevant actions shall meet the requirements of saving resources and protecting the ecological environment. For property service enterprises or other managers to implement emergency measures and other management measures implemented by the government according to law, the owners shall cooperate with them according to law.

The owners' assembly or the owners' committee has the right to ask the perpetrator to stop the infringement, remove the obstruction, eliminate the danger, restore to the original state and compensate for the loss of any act that damages the legitimate rights and interests of others, such as dumping garbage at will, discharging pollutants or noise, raising animals illegally, building illegally, occupying passages illegally, refusing to pay property fees.

If the owners or other actors refuse to perform relevant obligations, the parties concerned may report or complain to the relevant administrative departments, which shall deal with them according to law.