Job Recruitment Website - Property management - How to Strengthen Property Quality Management

How to Strengthen Property Quality Management

The quality management of property management mainly starts from the following aspects:

1, according to ISO900 1-2008 quality management system standards, instilled from all employees of the company, set up customer-oriented work ideas, and carry out quality service around customer needs and satisfaction;

2. Strengthen the training, indoctrination and publicity of the quality management system and standards for all employees, especially those in security, cleaning, greening, maintenance, customer service, operation and administration;

3. Check the project regularly every day, week and month. Fill in the form according to the contents of the inspection, strictly regulate and be cautious.

4, regularly carry out property quality inspection, the formation of each project and property service center evaluation score, ranking.

5. Rank the quality work for half a year and one year, and evaluate the excellent and punish the low.

6. It will take about three years to form a strong quality system through the company's corporate culture.

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