What should I call if there is a problem with the WeChat public platform?

Tencent service hotline: 0755-83765566, or WeChat official account service: 0755-83768788.

Public account violation reporting method:

At present, public platforms can only report violations through users' mobile phones. Please report it by mobile phone, and it will be sent to our WeChat team for verification.

Extended data:

Content specification of WeChat public platform:

1. The platform content referred to in this article refers to any content produced, copied, published and disseminated by users in the course of using this service, including but not limited to registration information and authentication materials such as the head photo, name and user description of WeChat WeChat official account, or messages such as text, voice, pictures, videos and charts sent, replied or automatically replied, and related link pages, as well as other content generated by using WeChat WeChat official account or WeChat public platform service.

2. Do not use WeChat WeChat official account and WeChat public platform services to produce, copy, publish or disseminate the contents prohibited by the following laws, regulations and policies:

(1) Oppose the basic principles stipulated in the Constitution;

(two) endangering national security, revealing state secrets, subverting state power and undermining national unity;

(3) damaging the honor and interests of the state;

(4) Inciting national hatred and discrimination and undermining national unity;

(5) sabotaging the state's religious policy and propagating cults and feudal superstitions;

(six) spreading rumors, disrupting social order and undermining social stability;

(7) spreading obscenity, pornography, gambling, violence, murder, terror or abetting a crime;

(8) Insulting or slandering others and infringing upon their legitimate rights and interests;

(9) Information containing other contents prohibited by laws, regulations and policies.

3. WeChat public platform has always been committed to providing users with a civilized, healthy, standardized and orderly network environment, and shall not use WeChat WeChat official account or WeChat public platform services to produce, copy, publish or disseminate the following contents that interfere with the normal operation of WeChat public platform and infringe upon the legitimate rights and interests of other users or third parties:

(1) contains any sexual or sexual suggestion;

(2) Harassment, junk advertisements or information;

(3) Involving the privacy, personal information or data of others;

(4) Other information that interferes with the normal operation of the WeChat public platform and infringes on the legitimate rights and interests of other users or third parties.

References:

Wechat public platform-Baidu Encyclopedia