Job Recruitment Website - Property management - Which department is the US Mission most afraid of complaining about?
Which department is the US Mission most afraid of complaining about?
As the manager of the business, the administrative department for industry and commerce has the right to supervise and manage all kinds of behaviors of the business. We can exercise our power to punish all kinds of illegal and fraudulent behaviors of enterprises against the people. 123 15, as a complaint platform, is to help people safeguard their legitimate rights and interests, and complaints can be made through this platform. It is very useful to call 12345 to complain about meituan. Complaints will be handled directly, and the US Mission will reply to you according to the situation.
Reports from operators in the platform shall be handled by the market supervision and management departments at or above the county level where they actually operate. If the market supervision and management department at or above the county level in the domicile of the e-commerce platform operator receives the report first, it may also handle it. When users encounter problems, they should first consult with the merchants to solve them. According to different products, the concept of this "merchant" is not the same.
The local customer service and after-sales departments have been set up to solve the problem. Therefore, the activities of merchants are also restricted by property management to a certain extent. Therefore, when negotiations with counter dealers fail, consumers can also seek to solve the problem through the management of their shopping malls. When the negotiation between consumers and businesses can't solve the problem, they should seek the mediation of local consumers' associations.
The consumer association can only act as a mediator, and has no actual administrative and law enforcement power. If mediation by the consumers' association is still inconclusive, consumers may appeal to the relevant administrative departments. Consumers need to bring a lawsuit to the people's court and request the people's court to make a judgment, which is also the ultimate way to deal with the problem.
Complaint process of administrative department for industry and commerce:
1. Consumer complaint: The consumer complains to the administrative department for industry and commerce by letter, fax, SMS, email, 123 15 website or goes to the industrial and commercial department, explaining the contents and reasons of the complaint.
2. Acceptance of complaints by the industrial and commercial department: If the consumer's complaints meet the requirements, the staff of the industrial and commercial administrative department will accept the complaints and record relevant information within seven working days.
3. Mediation by the administrative department for industry and commerce: If the consumer parties agree to mediation within 60 days after accepting the consumer complaint, the administrative department for industry and commerce shall organize mediation and inform the parties of the time, place and mediator of mediation.
4. Mediation is completed: after the parties reach a mediation, the administrative department for industry and commerce shall make a mediation document, which shall be signed or sealed by the parties and the mediator, and stamped with the seal of the administrative department for industry and commerce, with each party holding one copy and the administrative department for industry and commerce keeping one copy for filing.
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