Which department should I find to solve the water leakage in the new house?

1, usually look for the property department first. Because the property department is generally entrusted by the developer to contact the maintenance affairs, the property department contacts the construction unit to come to the warranty;

2. If it is a commercial house, and the house is in the warranty period, you should ask the developer for warranty.

The owner of the newly bought house leaking can negotiate with the developer first and ask the developer to rectify within a time limit; If the water leakage problem can't be repaired or still can't meet the agreed quality standards after repair, the owner may request to terminate the house sales contract, and the developer shall compensate the corresponding losses.

Causes of water leakage in new house:

1, the fence of the community is not well protected.

If the newly built house is not well insulated, in the cold winter, due to the large temperature difference between indoor and outdoor, the wall is cold outside and hot inside to form condensed water, which leads to the wall being damp and seeping, affecting the overall beauty of the wall.

2. The water pipe embedded in the wall leaks.

If there is water seepage in the area near the toilet, it is likely to be caused by water leakage from the embedded water pipe in the wall. Generally, there is a problem with the embedded water pipe joint, which leads to water infiltration from the partition wall.

No waterproof measures were taken upstairs.

If the upstairs neighbor fails to follow the construction requirements when doing waterproof works, it will lead to water seepage in the downstairs neighbor's house.

To sum up, housing leakage needs to be handled in different situations:

1. For commercial housing, the warranty period of roof waterproof layer is 5 years. Therefore, if the top floor of the shopping industry leaks water during the waterproof warranty period, it is the responsibility of the developer. Please contact the developer as soon as possible and ask for immediate repair. In order to prevent developers from delaying beyond the shelf life and causing their own maintenance costs.

2. If the roof leaks during the warranty period and the developer fails to fulfill his obligations, he can complain to the Consumers Association, the housing construction department and the quality supervision department. If the complaint is still useless, he can be prepared to take judicial measures to solve it.

3. For commercial housing, if the roof leaks due to man-made damage, even during the warranty period, the developer is not obliged to provide free maintenance. In this case, we can only find the destroyer to provide maintenance services, or the property provides maintenance, so that the destroyer can bear the maintenance costs. If the other party refuses to compensate for the loss, it will take judicial channels.

Legal basis:

Measures for quality warranty of housing construction projects

Article 7

Under normal use, the minimum warranty period of housing construction project is a foundation and main structure project, that is, the reasonable service life of the project stipulated in the design documents; Secondary roof waterproofing works, bathrooms, rooms and external walls with waterproof requirements, 5 years; (3) The heating and cooling system consists of two heating periods and cooling periods; Four electrical systems, water supply and drainage pipelines, equipment installation for 2 years; 5. The renovation project lasts for 2 years. The warranty period of other projects shall be agreed by the construction unit and the construction unit.