Can ordinary people access the surveillance video?

Ordinary people have the right to access surveillance video.

Once an accident occurs in a public place, the request to view the surveillance video is rejected, and the public must call the police in time. Surveillance videos in public areas are managed by the government or public institutions. It is not open to the government, and individuals have no right to consult it at will.

Relevant laws and regulations:

1. According to Article 46 of the Regulations on Property Management, the property service enterprise shall assist in the safety precautions within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work.

The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.

2. According to Article 7 of the Law on the Protection of Consumers' Rights and Interests, consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

3. According to Article 37 of the Tort Liability Law, if a person without or with limited capacity for civil conduct causes damage to others, the guardian shall bear the tort liability. If a guardian fulfills his guardianship responsibility, his tort liability may be reduced. If a person without capacity for civil conduct or a person with limited capacity for civil conduct owns property and causes damage to others, he shall make compensation with his own property. The insufficient part shall be compensated by the guardian.